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Reviews of Baymont by Wyndham Anderson Clemson

2.5 out of 5
Baymont by Wyndham Anderson Clemson
128 Interstate Blvd, Anderson, SC

Reviews

7.0

Good

Rating 10 - Excellent. 177 out of 712 reviews" "
Rating 8 - Good. 240 out of 712 reviews" "
Rating 6 - Okay. 114 out of 712 reviews" "
Rating 4 - Poor. 92 out of 712 reviews" "
Rating 2 - Terrible. 89 out of 712 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean ....
Stayed 2 nights in Apr 2024
Response from AGM on Apr 24, 2024
Thank you for the wonderful review we are glad to hear you enjoyed your stay and hope to see you again.

4/10 Poor

Franklin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AGM on Apr 24, 2024
Thank you for the review.

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like old smoke. The shower curtain rod was about to fall off the wall and the tub made me nervous to even shower in it.
Stayed 2 nights in Mar 2024
Response from AGM on Apr 24, 2024
thank you for the review, we are sorry to hear that you did not enjoy your stay.

8/10 Good

Lisa

Stayed 1 night in Feb 2024
Response from AGM on Apr 24, 2024
Thank you for the review we are glad you enjoyed your stay.

2/10 Terrible

Ronald

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We experienced bed bugs and we immediately left the property, we were not given the opportunity to get another room, likely would not have accepted it any way. We checked into an adjacent property, our Expedia records should likely show this! If anyone is interested!
Stayed 1 night in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for the review, we are sorry that you did not stay and hope to improve for the next time

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for the review!

8/10 Good

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was not accessible for a wheelchair It was a tight fit in other wordd
Stayed 1 night in Jan 2024
Response from AGM on Feb 2, 2024
We appreciate your review!

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just dirty. I wouldn’t seat on the couch even with clothes on, that’s how nasty it looked. Even the towels were stained.
Response from AGM on Jan 26, 2024
Thank you for the review Gerardo, we do apologize the your stay was not enjoyable and hope to show you a better experience in the future.

8/10 Good

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AGM on Jan 26, 2024
Thank you for the great review Cristy!

10/10 Excellent

Brian

Stayed 1 night in Jan 2024
Response from AGM on Feb 16, 2024
thank you for the review!

4/10 Poor

Brittany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were bullet holes in the front door. The coffee maker has a 1/2 inch layer of mold. There was a huge draft from the door and window. The heating unit smelled like it was burning 15 minutes after turning it on. The bagel was hard as a rock. The furniture was either broken in numerous places and torn up. Not a pleasant experience overall. The outside looks fair but inside was comparable to a slum.
Stayed 1 night in Jan 2024
Response from AGM on Jan 26, 2024
Thank you for your review Brittany, we do apologize for any inconveniences during your stay and hope to improve your experience next time you stay with us.

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very clean and had no issues. All of the people at the front desk was very nice. Love this hotel 10/10
Stayed 1 night in Jan 2024
Response from AGM on Jan 19, 2024
Thank you Hannah for the great review, we are pleased to hear that you enjoyed your stay. We hope to see you again in the near future.

2/10 Terrible

Valerie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Too many issues. I’ve booked hotels in this area before, but this hotel had many problems. I would avoid this one and look at other options. In this instance I booked two rooms. Both were in poor conditions. The bathroom in the first room did not flush well (this however was an easy fix, someone came and repaired it), the bed wasn’t too clean but manageable. The second room’s toilet had a loud water running noise, nail clippings, stains on the covers and sheets, and for a room that was considered “non-smoking” it smelled like bleach and cigarettes (I’m asthmatic so both smells are hard to deal with). I requested a new room due to the smell and the new room was not as bad. However, there was dried blood and yellow stains on the covers just like the previous room. All the rooms did have a bleach smell so if bleach triggers your asthma I would avoid this hotel!
Stayed 2 nights in Jan 2024
Response from AGM on Jan 26, 2024
Thank you for the review Valerie, we do apologize for not meeting your standards and hope that you chose to stay with us again in the future with a better experience

4/10 Poor

Christine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property outside looked really nice. Inside of the room was old and run down. The carpet was badly stained. The bathroom and sink area floor was really sticky and filthy. The furniture was old and chipped. There was hair on the drinking cups, a back to an earring on the floor, and stains and chips in the bathtub. There was constant slamming of doors throughout the night. Our stay was not enjoyable and we will never stay here again!
Stayed 2 nights in Jan 2024
Response from AGM on Jan 26, 2024
Thank you for the review Christine, we do apologize that we did not meet your standards but hope to see you again and provide a better experience during your next stay!

4/10 Poor

Gary

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old, tired, and in need of rejuvenation. We chose the property for being pet friendly and I wanted a place that opens to the outside. The towels are small and threadbare. Not enough towels/washcloths in the room. Had to go request more from the office. Not even a spare roll of toilette paper. We ran out the morning of our checkout. Shower had a drip that couldn't be turned off. Overall, I could not recommend this property. Spend your hard-earned money elsewhere for a better value.
Stayed 2 nights in Dec 2023
Response from AGM on Jan 19, 2024
We apologize for any issues that you had, if you request extra towels and amenities before check in our staff will do their best to accommodate any requests.

4/10 Poor

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very run down, needs new paint, furniture updated etc. that said, the staff was very nice. I had a booking glitch with Expedia and the motel staff was very helpful, even though the Expedia representative was very rude and even told me he had been disconnected from the motel staff on the phone when I was standing there the whole time and they had not called. Expedia kept trying to get me to pay a penalty. Finally, issue was resolved.
Stayed 1 night in Dec 2023
Response from AGM on Jan 19, 2024
We're sorry to hear about your poor experience with the expedia representative, we do hope that you had a good stay and will be happy to see you again.

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No thank you.
The Maids cleaned the rooms as well as they could - did well with what they had. All of the employees were great very nice and polite. The property is horrible. Run down poor condition, ownership should put more effort into maintenance. North steps are crumbling and nearly impassable. Do not even bother with breakfast - stale bread no juice very unlikable. The room smelled of smoke and fried foods. Do not waste your money.
Stayed 3 nights in Nov 2023
Response from AGM on Dec 4, 2023
We are sorry your stay wasn't up to your expectations. We strive to make all of our guest's experience a great one, and obviously we missed with you. We appreciate your feedback.

2/10 Terrible

Albert A

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here about 5 yrs ago and it was much better. It has been neglected and in poor condition. Room was musty and sheets dirty. Staff gave us new sheets and were apologetic and friendly. Rooster is someone’s truck was annoying from 4am…on. 👎
Stayed 2 nights in Nov 2023
Response from AGM on Nov 21, 2023
Thank you for the review! We apologize for any inconvince!

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were dirty. 1 towel was dirty and smelled like fried food. Overall pretty dang gross.
Response from AGM on Nov 21, 2023
Thank you for the review! We're sorry you didn't enjoy your stay!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor close to office
Stayed 2 nights in Nov 2023
Response from AGM on Nov 21, 2023
Thank you for the review!

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
There were some kind of bugs in the room.
Stayed 2 nights in Oct 2023
Response from AGM on Nov 21, 2023
Thank you for the review!

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from AGM on Oct 24, 2023
Thank you for the review! We appreciate the feedback!

6/10 Okay

Janet

Traveled with family
We always stay here and it’s usually fine.
Stayed 1 night in Sep 2023
Response from AGM on Oct 14, 2023
Thank you for the review!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AGM on Oct 13, 2023
Thank you for the review! We're glad you enjoyed your stay!

6/10 Okay

Sabeyi

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean .
Stayed 2 nights in Oct 2023
Response from AGM on Oct 11, 2023
We appreciate your feedback!

6/10 Okay

Angela

Disliked: Property conditions & facilities
Annual Fall trip
Hotel needs a major overhaul: our room had the following issues 1. Multiple “patched” holes in the walls 2. Stains on the walls and bathroom door 3. Outdated furniture and fixtures 4. Obvious leak with patch job above toilet in bathroom- attempted to fix, but still leaking when we left 5. Mildew on old shower curtain 6. Bathtub needs to be replaced 7. Staining on sheets Breakfast was so-so Staff were nice, but do not WOW with excellent customer service skills For what we paid for the stay, these things can and should be fixed.
Stayed 3 nights in Oct 2023
Response from AGM on Oct 11, 2023
We appreciate your feedback!

2/10 Terrible

Cindy

Disliked: Cleanliness, property conditions & facilities
The rooms smelled like cigarettes. We changed the shower curtain. The pictures on Expedia were deceiving.
Stayed 2 nights in Oct 2023
Response from AGM on Oct 11, 2023
Thank you for the response

8/10 Good

David N

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from AGM on Oct 8, 2023
Thank you for the review! We appreciate the feedback!

6/10 Okay

Ellen

Business traveler
Disliked: Staff & service, property conditions & facilities
Hated that we had a two day stay and get locked out of our room as we were leaving on the first morning of our stay. Both keys did not work.
Stayed 2 nights in Sep 2023
Response from AGM on Sep 29, 2023
We appreciate the review! We're sorry about the trouble!

6/10 Okay

Noel

Stayed 2 nights in Sep 2023
Response from AGM on Sep 27, 2023
Thank you for the review!

8/10 Good

Hattie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience.
Stayed 2 nights in Sep 2023
Response from AGM on Sep 26, 2023
Thank you for taking the time to leave a review! We're glad you enjoyed your stay!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from AGM on Sep 22, 2023
Thank you for the review!

2/10 Terrible

Lindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AGM on Sep 22, 2023
Thanks for the review!

2/10 Terrible

mike, Lawreceville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets yellow stains. AC very loud, Hot breakfast was a joke, nothing for breakfast, not maintained and filled.
Stayed 1 night in Sep 2023
Response from AGM on Sep 16, 2023
We appreciate your feedback! We're sorry that you didn't enjoy your stay!

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay … Staff/Room/Breakfast Great!
My check-in was quick and smooth and appreciated the clerk in how that she spread the people out as she could. My room was clean and in nice condition. The bed looked clean and I slept well in it. I was impressed in that they had a separate building dedicated to their morning breakfast. They had a nice selection of goods and you could tell that there was a custom hands on touch from the person providing the goods. This is the nicest Wyndham that I have been to for a while and wouldn’t hesitate to stay here again.
Stayed 2 nights in Sep 2023
Response from AGM on Sep 15, 2023
Thank you for the wonderful review! We appreciate the feedback!

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review!

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room clean and fresh
Stayed 2 nights in Sep 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review! We're glad you enjoyed your stay!

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from AGM on Sep 7, 2023
We appreciate your review!

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely refurbished room, clean and comfortable. Bathroom shouldn't be next on the list to upgrade. We would stay again.
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review! We're glad you enjoyed your stay!

2/10 Terrible

Sharon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash was full when I checked in. No toiletries at check in. Outdated and nasty. The manager cursed me when I called about them charging my card twice for my stay. It's basically a crack hotel!!! Pool was disgusting.
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review!

4/10 Poor

Wilbur

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets in “freshly cleaned “ room had a large stain, that looked like dirt or mud or??? Manager/owner said” may be just a stain, but not dirty” I suggest passing on this place. However the desk clerk was very pleasant and accomodating. A recent emigrant from the caribbean, he seemed excited for his chance to work in America.
Stayed 1 night in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review!

6/10 Okay

Kenneth

Convenient location and reasonably priced with breakfast included. Tree removal work was loud but it was only during the daylight hours.
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review!

6/10 Okay

Stefanie

Traveled with family
Liked: Staff & service
Needs an update
Both ice machines were broken/ out of order. Facilities and room made an overall rather tired/run down impression. My room had a decidedly weird smell, two tree shaped air fresheners (one attached to the A/C outlet) were placed in it. It felt as if someone had smoked in there and that’s how the smoke smell was remedied. Both staff members I came in contact with were super friendly, polite and helpful.
Stayed 2 nights in Aug 2023
Response from AGM on Aug 21, 2023
We appreciate this feedback!

4/10 Poor

Stuart

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smokey smell and broken shower and air condition barely worked
Stayed 1 night in Aug 2023
Response from AGM on Aug 21, 2023
Thank you for the feedback!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furniture had yellow coating likely from previous smokers. Bedding was old and stained. Breakfast room had flies and spilling over trash cans
Stayed 1 night in Aug 2023
Response from AGM on Aug 21, 2023
We appreciate your feedback!

2/10 Terrible

Cortney, Waldorf

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was wet when we arrived to our room, walls were dirty, toilet stayed clogged. Wires hanging out of light fixtures
Stayed 4 nights in Aug 2023
Response from AGM on Aug 21, 2023
We appreciate your review

8/10 Good

John

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Off to itself with great worked but the other were awfully loud
Stayed 1 night in Aug 2023
Response from AGM on Aug 21, 2023
We appreciate your feedback!

6/10 Okay

Zackary

Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback! We appreciate your review!

2/10 Terrible

Hannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like a comfy bed but without bed bugs.
Stayed 2 nights in Aug 2023
Response from AGM on Aug 21, 2023
Thank you for the review

4/10 Poor

Christopher

Stayed 1 night in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for the feedback!