Ratings based on 1,402 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel for Anderson.

Posted Jan 7, 2018
Strag at counter was not the cleanest guy, dirty shirt. Don't forget to high fist the rooms, had cobwebs in every other corner of the room.
Comment from Hotel Management
Jan 10, 2018 by Marni, Hotel Management
Thank you for taking the time to share you feedback regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 6, 2018
Decent rooms, comfortable beds. The staff was very nice and the grounds are beautiful.
Comment from Hotel Management
Jan 10, 2018 by Justin, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Travelling the I-5

Posted Jan 3, 2018
Hotel staff is friendly but room looks very worn out. There is a large (pet?) stain at the foot of the bed. There were long black hairs entangled in the bed sheet. The bathroom is dimly lit. Otherwise the room is quiet and the bed is comfortable.
Comment from Hotel Management
Jan 8, 2018 by Justin , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

An excellent choice in Anderson

Posted Dec 29, 2017
Pros: Having a restaurant on site was definitely a plus.
Cons: Christmas day, the restaurant was closed. They provided a continental breakfast in the lobby which was completely inadequate.
After a slightly slow check-in, we had an enjoyable stay at Gaia. The wifi was easy to use. The rooms were remarkably comfortable and quiet in spite of their relative proximity to Interstate 5.
Comment from Hotel Management
Dec 29, 2017 by Marni, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buckeye Az

Ok stay

Posted Dec 28, 2017
The first room we were in the tv didn't work but hotel staff was wonderful & helped us move to another room which was bigger & closer to our car which was nice as my husband has mobility issues. The only complaint I have was the shower, to get the water cooled down enough you had almost no water flow. But other than that it was a nice hotel and a very nice setting.
Comment from Hotel Management
Dec 28, 2017 by Marni, Hotel Management
Thank you so much for taking the time to share your feedback regarding your recent stay. We are happy you enjoyed. I apologize about the issues with your first room and the television not working. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Cons: One light out in bathroom made it dim for putting on makeup.
Large room. Simple decor was relaxing. Restaurant on site has really good food! Staff were very pleasant.
Comment from Hotel Management
Dec 27, 2017 by Justin, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3 out of 5
by A verified traveler

Posted Dec 17, 2017
Overall the hotel is fine. The room had a strange smell but it seemed fairly clean. The sheets and bathroom fixtures were old. The shower curtain was torn on top and falling off the hangers. The bed was hard. The wall lamp seemed to have a floodlight or other outdoor bulb in it so it made the room uncomfortably bright. The refrigerator constantly emitted an annoying buzzing noise. You could only see the small TV from one of the beds because a cabinet blocks your line of sight from the other. It's a fine hotel if you're just passing through but it is definitely not a luxury resort.
Comment from Hotel Management
Dec 21, 2017 by Marni, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Have stayed here for 5 years on our way to Oregon. One of our favorite places.
Comment from Hotel Management
Dec 13, 2017 by Marni, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay and that we are one of your favorite places. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
clean and comfortable room, and quick check-in and out. Restaurant near hotel was excellent!!
Comment from Hotel Management
Dec 13, 2017 by Marni, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

It's perfect!

Posted Dec 4, 2017
Just like I remembered it. Comfortable, clean, a unique setting and layout, spacious room, good grill on site, efficient and helpful staff. Will stay again on our next trip, without question.
Comment from Hotel Management
Dec 4, 2017 by Marni, Hotel Management
Thank you so much for taking the time to share your feedback regarding your recent stay at our hotel. We are happy your enjoyed your stay. It is always a pleasure to receive positive feedback. I have shared your comments with my staff, and they join me in thanking you for your kind words. Thank you so much for your business and we look forward to seeing you in the future.