Ratings based on 263 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Omar

Rude receptionist

Posted Dec 27, 2016 on Hotels
To me customer service is just as important as the quality of the hotel. Unfortunately this hotel has fallen very short in customer service. I was in Andorra for a ski holiday with my family and there was a mistake with my reservation, apparently the mistake was mine. The hotel receptionist began to scold me like I was a child, I had to ask to be allowed to speak and explain the situation from my side. This hotel is clean and but don't expect a pleasant reception.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 17, 2016
Friendly and helpful staff. No real concierge and the parking space is expensive
5 out of 5
by Angie from singapore

great

Posted Jun 26, 2016 on Hotels
The stay was great and wld be better if parking can be complementary
4 out of 5
by Hassan from Toronto / Ontario

very good

Posted Apr 18, 2016 on Hotels
staying in hotel holiday inn in Andorra ws very good . the staff were very help full and kind.
3 out of 5
by Jose V from São Paulo BRASIL

Reasonable 5 star...

Posted Feb 14, 2016 on Hotels
From the same owners of Plaza, it is more simple, more kids oriented. Unfortunately the kitchen smell invades all lobby. The service is all right and the personnel interested.
5 out of 5
by David

This traveler left a rating score only Posted Feb 11, 2016 on Hotels
5 out of 5
by Rafael A from Miami

Very good option for a four to six day stay

Posted Feb 1, 2016 on Hotels
Everything was top notch, specially the service by front desk and by room maids. The view was ok. The bathroom airy, clean and with excellent powerful shower. Very quiet at night yet close to everything. The bedding was sumptuous. Cannot recommend enough specially for the price.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Beautiful place to stay

Posted Sep 20, 2015
EXCELLENT HOTEL, FACILITIES GREAT, STAFF EXCELLENT, FOOD GOOD.
5 out of 5
by Judy from Durango, Colorado

Hotels extra comfortable!

Posted Jun 22, 2015 on Hotels
We travel to We travel to Europe every year for six weeks. We request two bed which are normally twin sized bed. This hotel in Andorra was the only one when both beds were larger, which was a real treat. I hope hotels will go to larger beds