Skiing

Reviews of Hotel Himalaia Soldeu

4 out of 5
Hotel Himalaia Soldeu
Carretera Canillo - Soldeu, Soldeu

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 160 reviews" "
Rating 8 - Good. 68 out of 160 reviews" "
Rating 6 - Okay. 18 out of 160 reviews" "
Rating 4 - Poor. 7 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel feels old and very tired. In our room the sink was blocked and one of the reading lights didn’t work and was hanging from its fixing! But the most disappointing thing was the food (and drinks) at breakfast. It was awful. The staff were helpful and friendly though. Amazingly the room rates were similar to the Piolets and Nourdy hotels!!
Stayed 4 nights in Mar 2024

8/10 Good

jeremy, LONDON

Traveled with group
Liked: Cleanliness, staff & service
The hotel is well situated, the staff are friendly, and the rooms were clean. The food was OK, and the common areas seemed fine although as it was half term all these areas were taken over by kids and families running around - so avoid half term time if you're bothered by this. The hotel is dated in appearance, and our room was very dark to the point where we had to use iPhone torches to see inside wardrobe to find/remove things. Our room didn't have any overhead lights except near the entrance door, and as it (like all of Soldeu) was painted in various shades of dark brown it really was a problem. For this reason alone, we won't sta\yt at this hotel again. Our friends were staying opposite in the very similar Hotel Piolets which we visited (it has a nice terrace bar outside, the common areas are a bit more modern, dining room has multiple buffet areas, unlike the Himalai single feeding station :) The room at our friend's hotel was also much brighter, with overhead lights. So I'm giving it a good score overall, and I suppose some rooms may actually have overhead lights - but just for this reason alone, we'd not revisit it.
Stayed 4 nights in Feb 2024
Response from Hotel Himalaia Soldeu on Feb 21, 2024
Dear Jeremy,I would like, first of all, to thank you for choosing our establishment for your recent stay as well as for your kindness in rating us on social networks.I regret that we did not have a completely positive and pleasant experience in our Hotel and that we were not able to fully satisfy or live up to your expectations during your stay.Once again, I reiterate my gratitude for your trust in Himalaia Soldeu, where we hope to welcome you soon to show you our interest in improving and satisfying the stay of our Guests and Clients.With my warmest regards,Toni Villaltadirector

6/10 Okay

James

Traveled with group
Good hotel but it’s tiered and needing some TLC
Stayed 6 nights in Jan 2024
Response from Hotel Himalaia Soldeu on Feb 21, 2024
Appreciated mr JamesI want to thank you for sharing your opinion about your stay at the Hotel Himalaia Soldeu. We appreciate your opinion, since our clients' suggestions are of great help to improve the facilities and services we offer.Sincerely,Toni VillaltaDirector

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenientemente localizado cerca de las montañas de esquiar. Hay 3 ski rentals sumamente cerca y el Hotel te da descuentos en algunas tiendas. Personal sumamente amable. Desayunos muy buenos. Variedad de restaurantes cerca.
Stayed 5 nights in Jan 2024
Response from Hotel Himalaia Soldeu on Feb 21, 2024
Estimado LuisAnte todo agradecer su opinión ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Estamos encantados de que su estancia con nosotros le haya resultado excelente, valorando muy positivamente la amable y profesional atención por parte de nuestro personal, siempre dispuesto a que nuestros huéspedes se queden con un recuerdo inolvidable.Nos alegra que nuestra propuesta gastronómica le haya parecido adecuada.Le esperamos en su próxima visita a Soldeu. Reciba un saludo muy cordial,Toni Villaltadirector

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ski weekend
Hotel was great. Staff were helpful and friendly. Slight hiccup with our first room, but the staff swiftly sorted it and moved us. Breakfast had lots of choice - even for a vegan and vegetarian. Magician was a brilliant bit of entertainment one night!
Stayed 4 nights in Mar 2023

10/10 Excellent

Olga

Stayed 6 nights in Feb 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly excellent The locker room was awkward to get out of ...up a ramp .apart from that the hotel and food was excellent
Stayed 7 nights in Jan 2023
Response from Hotel Himalaia on Jan 27, 2023
Dear SusanMany thanks for placing your enthusiastic review of our property. I was delighted to hear you had much enjoyed our hotel and we managed to meet your expectations in so many aspects. Such feedback is most motivating for us. It would be our pleasure if we could welcome you back to Himalaia Soldeu Hotel in the not too distant future. Best regards, Toni VillaltaManager

2/10 Terrible

Andrea

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Michael a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Earns its stars
Nice comfortable hotel in perfect condition. In center of village opposite the telecabines.
Stayed 1 night in Oct 2022

8/10 Good

Jean Philippe

Stayed 5 nights in Jul 2022

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Really central to Soldeu.
Stayed 3 nights in Jul 2022

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was wonderful. It’s tough to beat the location - across the street from several ski rental locations, 2 minutes down the road from the Soldeu gondola, and within walking distance to great restaurants. The VIP perks were the icing on the cake though. An upgrade to a larger room (it was huge!!) with a balcony and a welcome drink made us feel right at home. We also booked the spa within short notice which was very relaxing following a day of skiing, and in general really enjoyed our stay.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, check in was quick and easy - very good English spoken. Rooms well maintained if a little dated.
Stayed 7 nights in Mar 2022

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Just stayed one night for a ski day. A good hotel. Room was comfortable. There is parking but it is 18 euros per day which I thought was a bit expensive. Also there are not too many spaces so I would advise to ring ahead to book it if possible. Overall a good stay.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
I got a room just above the street on 2 floor with nice balcony .... But just above the biggest bar in the area .... The music and screaming was very noisy all night . The nice guy at front desk offered me to move to other room in the other side of the hotel and I did ... Got tiny room with no balcony ... Just above the smoking area of the same bar .... Very noisy all night ...
Stayed 3 nights in Jan 2020
Response from Toni V on Jan 28, 2020
We are grateful for your comment about our hotel. We regret that your stay has not been to your liking. Our mission is to offer our clients a unique experience, however, we are sorry that we did not achieve it on this occasion. During your stay our staff is always available to provide all kinds of help, including room changes as we did after our conversation. I am very sorry that causes beyond our control have caused this inconvenience, which we spared no effort against the local police and tourist authorities. I thank you for your constructive comment and I hope you give us the opportunity to receive you again very soon so we can provide you with a stay that meets your expectations. Receive a warm greeting, Toni Villalta director

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020
Response from Toni Villalta on Jan 6, 2020
Dear Anonymous Thanks for staying with us. We appreciate your feedback. Kind regards, Toni Villalta Hotel manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotelright by ski lift, beautiful room, great service, bar ange restaurants available, ski rentals and lift package great
Stayed 2 nights in Dec 2019
Response from Toni Villalta-manager on Jan 6, 2020
Dear Ryan We greatly appreciate your comments regarding your stay at the Hotel Himalaia soldeu. It's always a pleasure to receive compliments. We will extend your pleasant comments to our team. I am sure that these comments will serve as a stimulus to our entire team as it continually strives to improve the quality of our services. Thanking you once again that you have shared your experience with us and hoping that your next visit will be as pleasant as the previous one. I take the opportunity to greet you very cordially. Toni Villalta Hotel manager

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a ski trip.
Very good hotel. Nice breakfast. Clean, spacious room and bathroom Easy access to the slopes. Very friendly service.
Stayed 1 night in Mar 2019
Response from Toni Villalta-manager on Mar 18, 2019
Appreciated Leon Thank you very much for your comments! We are very happy to know that your stay was pleasant. We hope to see you again soon again. Cordially, Toni Villalta director

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very nice breakfast, great value for the price
Stayed 2 nights in Feb 2019
Response from Toni Villalta Hotel manager on Mar 8, 2019
Thanks anonymous!! We appreciatte your feedback. Regards, Toni Villalta manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Andrew, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable hotel
A large spacious hotel set in the middle of an attractive village that's perfect for skiing and hiking. Very friendly staff and comfortable room. I stayed before in the Autumn between seasons, so the hotel was incredibly well-priced.
Stayed 1 night in Sep 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Careworn but nice hotel.
Great stay, particularly as the weather was 10 degrees cooler than most other surrounding places.
Stayed 1 night in Aug 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Nice staff
Stayed 2 nights in Jun 2018
Response from Toni Villalta Hotel manager on Jul 28, 2018
Dear Roger, Thanks for staying with us. We appreciate your feedback. Kind regards,

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family ski trip to Andorra
Stayed a few times here, good service as always. Food could be slightly better, hotter, etc, but overall experience was good. Location was by the ski slopes so brilliant.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Short Ski Break
We stayed only one night, the first time at this Hotel. Everything was satisfactory, breakfast was good and breakfast staff are very pleasant, especially the lady making the eggs to order. The room was spacious but could do with some updating. Can be noisy in the early hours when the bars and clubs close.
Stayed 1 night in Dec 2017
Response from Toni Villalta on Jan 21, 2018
Dear Christopher, I would like to thank you for taking the time to share your opinion about your stay at Hotel Himalaia Soldeu . We value your opinion, since the suggestions of our guests are of great help to improve both the facilities and the services we offer. We look forward to welcoming you again soon in our hotel Sincerely, Toni Villalta Hotel manager

10/10 Excellent

Heather

Liked: Staff & service, room comfort
Friendly hotel
Excellent location. Have stayed in ski season and summer for walking. Staff are very helpful and friendly. Free half day activities are brilliant. Edu and his team of guides are superb -we learned so much about the area and walks nearby are excellent.
Stayed 7 nights in Jun 2017

8/10 Good

Cookie Deepings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the chair lift and very friendly staff
It's not a ski in ski out hotel as some sites would have you believed, but it's only 5 mins walk to the main chair. It's a nice hotel with hot tubs and steam/saunas. Staff cannot be faulted & it has everything a skier needs. It has free lockable lockers. You can buy ski passes in the hotel and there is a ski hire shop 1 minute from the hotel. Me, my wife and 7 year old stayed on a B&b basis. There was plenty of variety of food, a chef will cook omelettes to order. The rooms were very clean and spacious enough. We were in the 4th floor and had a great view of the mountains. Like any hotel you can find faults if you go looking, but I would definitely go back as it ticked all of our boxes.
View from our window

6/10 Okay

Agne

Liked: Cleanliness
Summer visit
we went to Andora for couple days before our stay in Barcelona. Admitidly all Andora reminded us a Ghost Town in summer , most of restaurants , hotels , shops closed. and it was not much things available around. Spectacular views. however hotel geared up for skying season and not much else.

6/10 Okay

Not Provided, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Arriving at midnight was really annoyed that our clear booking of twin beds (me and my son) had been given to somebody else and spent a week sharing a double bed. Hotel was full no chance to change v poor.

10/10 Excellent

Douglas, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mountain retreat
great hotel in a picturesque setting

8/10 Good

David, Greater Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andorran break
This is the second time we have stayed at this hotel. Easy access with free parking in the public car park over the road. Rooms are clean and comfortable although there can be some road noise when the windows are open. The food in the hotel is excellent - both substantial buffet breakfasts and evening meals. A good base from which to see lots of Andorra - just a few minutes walk to the nearest cable car. I would certainly stay here again and recommend it as an in expensive, value for money option.

10/10 Excellent

Jorge, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Also great in Summer time.
Great jacuzzi, nice scent everywhere. The guided excursions are impressive and free ! I`ll be back.

2/10 Terrible

Rafael

Stayed 5 nights in Jan 2024

8/10 Good

Enrique Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy agradable y además tuvimos una actuación del mago Jorge que fue estupenda.
Stayed 4 nights in Jan 2024
Response from Hotel Himalaia Soldeu on Feb 21, 2024
Estimado Enrique Emilio:Nos encanta saber que su estancia haya sido muy buena y que valore aspectos como nuestra muy buena atención, el confort y un buen ambiente.Trabajamos para su satisfacción y nos alegra haberlo logrado.Estaremos encantados de volver a hospedarle en futuras ocasiones. Saludos cordiales.Toni VillaltaDirector

10/10 Excellent

Lorena María

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias y feliz navidad !
Stayed 1 night in Dec 2023
Response from Hotel Himalaia Soldeu on Feb 21, 2024
Estimada Lorena MariaQuisiera agradecerle el haber dedicado su tiempo a darnos su opinión sobre su estancia en el Himalaia Soldeu. Esperamos que haya pasado una linda navidad y la esperamos cuando guste o en navidad nuevamente.Atentamente,Toni VillaltaDirector

10/10 Excellent

sirhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre était très propre, le prix très raisonnable ! Pharmacie, épicerie et restaurants à proximité. J'avait un balcon avec vue sur la montagne J'ai adoré cet endroit !
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto :)
Stayed 1 night in Sep 2023

10/10 Excellent

veronique

Stayed 1 night in Sep 2023

10/10 Excellent

P

Stayed 1 night in Sep 2023

8/10 Good

Ghaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Francis jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
i don't have time
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Nos tocó la habitación en la primera planta y hacia calor, pero no podías abrir las ventanas porque subían los olores de sofritos del bar que hay debajo. Mi cama el colchón se un día mucho.
Stayed 2 nights in Aug 2023

8/10 Good

Marcos

Liked: Cleanliness, staff & service
Personal fabuloso. Servicio en comedor genial e instalaciones buenas.
Stayed 2 nights in Aug 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación amplia y cómoda. Desayuno algo corto pero bueno.
Stayed 2 nights in Aug 2023

4/10 Poor

Gerard

Stayed 1 night in Jul 2023