Courtyard

Reviews of Hotel Rural Santa Bàrbara de la Vall d'Ordino

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 82 reviews" "
Rating 8 - Good. 27 out of 82 reviews" "
Rating 6 - Okay. 13 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but beautiful and high quality hotel in an amazing location
Stayed 2 nights in Aug 2023

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in a great location in cute village. Reception was wonderful. Breakfast buffet was well received and worth the extra money. I’d love to return someday!!!
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle, Duluth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Clean and nice boutique hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

William

Stayed 2 nights in May 2022

10/10 Excellent

Saidou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Basic, centrally located.
We parked in a neighboring paid parking lot about 7 minutes walk, as the hotel parking was full. The room in the photo during booking had a balcony, but our room did not. The room had very little furniture to put our belongings on which was a problem because there were many ants on the room floor and in the bathroom and there was residual trash on the floor. The bed was comfortable, but there was no ventilation in the room such as a fan or A/C, and there were too many bugs outside to open the windows. The location is central in Ordino with restaurants in walkin distance.
Stayed 2 nights in Jun 2021

10/10 Excellent

Devrim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Andorra Ultra
Excellent spot for Ordino and anyone considering taking part in Andorra Ultra. Staff are friendly and very informative.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very accommodating in every way! Amazing view and friendly staff. Were able to take a hike up through the nature park and truly enjoyed it!
Stayed 1 night in Jul 2019

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel outside Andorra
The Santa Barbara hotel is in the old section of Ordino but it is nearly impossible to find. Our GPS took announced we had arrived but there was no indication anywhere of the hotel. We drove around for many minutes and finally decided to park the car and enter the pedestrian area on foot to see if we could find it. Someone in a local store pointed us in the right direction but without that there is absolute zero indication of where the hotel is located. Once we came in the concierge explained we could drive into the pedestrian section but needed a special device to open the gate the bars the route. Parking is also very tight. Br prepared! Staff are very welcoming and hotel is very clean, comfortable and well situated for a visit to Andorra. However, though Andorra is very picturesque, in a very mountainous region, there is little to do their unless you are a major fan of duty free shopping. The entire country ls like one vast airport duty free Emporium. Not sure if the prices of the high end luxury items justify it but prices for perfumes etc are same or even lower on Amazon. But if you are driving it is a great place to refuel as the petrol prices are apparently all tax free and a third lower than either in France or in Spain. Wish I had Known that before I filled up petrol in Perpignan! Pleased we stopped there, but I would not return unless passing through from Spain to France or vice versa.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel located in a mountain village.
Very nice hotel located in quiet mountain stetting
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel - but not what expected
The hotel is very pretty and the rooms were comfortable - we had a double room (one above the other) that slept 5 comfortably. However, I chose the hotel based on the nice pictures of the pool - which was not part of the hotel, had limited times when it was open (and closed on Sundays) and would cost $10 per person to go for a swim. Also, there was limited parking on site and we were not able to park at the hotel and instead had to find parking in town - we did find nearby and free 8pm-9:30am but was not as expected. Andorra is expensive for hotels, even in off-season, and this hotel was able to accommodate our family of 5 (at higher cost than I thought based on the advertisement as they charge significantly extra for each additional person over 2!) - but I would not have booked here knowing what I do now.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Excellent location!
Stayed 3 nights in Jul 2017

10/10 Excellent

Jason, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a wonderful place to stay right in the middle of the old town in the charming village of Ordino! Great restaurants and bars right on the same street. Wonderful country walks nearby. You really can't go wrong.

10/10 Excellent

joseph, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel and staff
fantastic hotel staff were great very helpfull food was 5 star will stay there every year now

10/10 Excellent

GARY, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk lady
The lady on the front desk was great the best we had on the trip. Not a fancy hotel but nice mountain village.

8/10 Good

Jonathan, Toulouse, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming hotel in the heart of the old town
no air-conditioning which was unexpected. But everything was nice. Simple furnishings but practical, nice breakfast (continental style with a bit extra), very friendly staff.

6/10 Okay

John, cumbria, uk

Liked: Cleanliness, property conditions & facilities, room comfort
hotel rural Santa Barbara, andorra
Lovely village location. Stayed in December so was very quiet. Rooms were clean and presentable. Reception is not manned until 4pm. Street hotel is on is pedestrian access only so having lots of luggage can be a bit of a walk. The Wi-Fi is poor in the bedroom but OK in the breakfast area. Breakfast is adequate but lacking in choices for a hotel.

10/10 Excellent

Dmitry, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in a beatiful town
Small beatiful hotel in a small old town of Ordino with own restaraunt. If you like nature but do not ski, this is a right choice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic country!
The staff were fantastic and knowledgable not only in speaking English but also in recommending restaurants and things to do. The hotel was cosy and the views were just gorgeous. If driving just a note to say that you need to go to the hotel on foot (2mins) after a retractable bollard to get the remote which you get to keep for a small deposit that retracts the bollard. The town is pretty and tranquil and the loacals were extremely friendly, a knowledge off Spanish would help however we did not find this a hindrance. The hotel is situated perfectly between the main city an the rural landscapes which you can hike within or take a ski lift up the mountains. I highly recommend this beautiful hotel and country!! Thank you for a fabulous stay!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabe destacar la atención recibida por parte del personal del hotel, ha sido impecable. Hotel acogedor en un pueblo con mucho encanto.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY AGRADABLE
Ha sido genial. Hemos estado dos amigas con nuestros hijos . Muy amable el personal. El desayuno bueno, abundante y variado. La habitación muy práctica. Enclave ideal para hacer excursiones Repetiremos seguramente para la temporada de esquí
Stayed 2 nights in Sep 2023

10/10 Excellent

Francis

Stayed 1 night in Sep 2023

10/10 Excellent

Fran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy atento y muy amable
Stayed 6 nights in Jul 2023

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gustó mucho la habitación eramos 5 personas en una duples con 2 baños aunque lo q menos me gustó fue la instalacion de los baños sobre todo la bañera con cortina y la manguera muy deteriorada que se salía el agua para fuera.. por lo demás muy bien
Stayed 1 night in Apr 2023
Response from Eva on May 6, 2023
Gracias por compartir su opinión.Sabemos que los baños del hotel están anticuados por lo que actualmente los estamos reformando para que nuestros clientes estén más cómodos.Esperamos verla en otra ocasión.

10/10 Excellent

Verónica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad
Stayed 1 night in Dec 2022
Response from Eva on Dec 6, 2022
Hola Verónica.Mucha gracias por valorarnos.Esperamos verla en otra ocasión.

8/10 Good

Jordi Sarrió i Magda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Su integridad dentro del pueblo,totalmente rural y autentico
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien
En el centro de ordino y desde el pueblo rápidamente llegas a otros puntos de Andorra. La pega es que no hay parking gratuito y todo el pueblo es zona azul.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, repetiremos el próximo año..!!
Stayed 3 nights in Dec 2019

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Te cobran hasta el aire que respiran, servicio lo justo
Stayed 9 nights in Dec 2019

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como estar en casa.
Hotel Rural, sencillo pero muy acogedor, con todo lo necesario,limpieza perfecta, y desayuno bufet bueno. Personal muy atento y agradable. Su ubicación en el centro del pueblo lo hace cómodo y le da un encanto especial.
Stayed 2 nights in Oct 2019

10/10 Excellent

Frabcesc -Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel acogedor. El bufet de desayuno un poco pobre.
Stayed 1 night in Mar 2019

4/10 Poor

Mau R.

Disliked: Property conditions & facilities
Caro demais para o que oferece! : (
O hotel aparece com boas avaliações no hotéis.com e foi por isso q escolhemos nos hospedar lá. Porém, a nossa experiência não foi a melhor neste estabelecimento. Por dentro o hotel é bastante antigo e o quarto que nos colocaram, além de frio (estivemos lá em dezembro e precisamos pedir uma estufa), com mobília desgastada, o banheiro tinha espelho manchado, piso e azulejos da parede rachados! Ainda, pra completar, a falta de simpatia e cuidado com o cliente ficou mais evidenciada ao sermos os únicos hóspedes na 1a noite q passamos lá e, mesmo com o estacionamento completamente vazio, mantiveram a cobrança de 10 € se quiséssemos deixar o carro no estacionamento do hotel. Achei péssimo isso e preferimos estacionar na rua mesmo. Ordino, onde o hotel está localizado, é bonitinha e a vista das montanhas foi bacana, mas certamente não voltaríamos a nos hospedar no hotel Santa Bárbara.
Stayed 2 nights in Dec 2018

8/10 Good

jesus

Hotel acogedor,muy limpio, Personal muy amable
Stayed 4 nights in Aug 2018

8/10 Good

ace, tampon

Liked: Cleanliness, staff & service, room comfort
Parking difficile d’accès mais disponible accueil efficace pas de frigo
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel....Plein de charme ! Seul bémol il n'y a pas de parking
Stayed 2 nights in Jul 2018

8/10 Good

Alban, Correze, France

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet place of Ordino
A hotel in a quiet place of Ordino, facing the town hall, on a pretty little square, I recommend.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rustico y acojedor con personal muu amable.
El hotel esta situado en la calle principal de Ordino con barecitos cercicas con unas vistas expetaculares. El hotel es rustico, acojedor y familiar. El hotel esta super limpio juntos con las habitaciones. Los desayunos, comidas y cenas esta muy buenas por ser casero. Las trabajadoras del hotel son muy amables y simpaticas. Sin duda volvere mas veces a este hotel
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hûbsches hotel im dorfzentrum mit sehr nettem personal. die zimmer sind sauber,,die betten bequem,was braucht man mehr?
Stayed 1 night in Oct 2017

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in superb location
Nice hotel in the beautiful village of Ordino. It is in very centrum and in many ways value for money. Breakfast was nice, more than continental. Staff was helpful, gave nice tips where to do hiking etc. Btw, there is an interesting home museum just over the corner, Casa D’Areny-Plandolit, definitely worth a visit.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Las camas grandes tienen colchon de muelles y se hunden en el centro provocando dolor de espalda. Servicios y limpieza correcto. Tranquilo.
Stayed 2 nights in Sep 2017

10/10 Excellent

Élisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est parfait et le cadre charmant. Ayant réservé à la dernière minute, je n'ai toutefois pas repéré d'indication concernant le fait que l'hôtel se trouve dans une rue piétonne. Il serait intéressant de le mentionner clairement. Au demeurant, ce n'est pas dérageant, j'ai pu me garer à proximité malgré tout.
Stayed 1 night in Aug 2017

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Auli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordino is a beautiful little village and the hotel was at the heart of it. Recommend staying here instead of Andorra la Vella if you are looking for peace and quiet and are travelling by car.
Stayed 3 nights in Jul 2017

8/10 Good

Denis, Lleida

Liked: Cleanliness, staff & service, room comfort
Es un hotel pequeño,pero comodo.
Es un hotel en pleno centro de un pueblo muy pintoresco con mucha actividad.El servicio es bastante amable.No se permiten perros,pero dadas las circunstancias pudimos completar nuestra estancia junto a nuestros dos perros.