Great Location, Room for Improvement
Posted Apr 22, 2016
Stayed 3 days in March 2016 with my family of four (husband and two little girls) in a room with 4 beds.
What I liked:
Location: superb! walking distance to the pedestrian main shopping street and Caldea Spa.
Parking: despite the price (18 euros per day), having only one way (to get in and out, they changed the outside sign to warn if it is an exit or an entry) and the maneuver you need to do to get in. It was a great asset to have a secured parking in Andorra. Those who rent a car must figure this out before going there, for Peace of Mind, try to get a hotel with parking, this hotel fulfill this requirement, only for that I would recommend it.
Not so good:
It just confirmed that some Europeans Hotels quality in touristic places do not match the starts assigned. They don’t care to maintain that status since they’ll get customers anyways. That’s translates into nice entrances & lobbies and having the rest of the facility outdated and/or poor maintained; generally screaming out loud for a renovation. In the case of Tulip Delfos the room phone was at least 15 years old, which I wouldn’t mind if it worked, it did not. Room furniture and bedding clean and working conditions, by totally outdated; Restroom kind of the same, on the positive side: water had the perfect cleanliness, pressure and temperature, towels were sufficient and ok.
Just in the middle:
Most of the personnel were kind, the parking employee was actually very amusing and warm; however few were not polite, a guy on t