Fairly new hotel. BUT:
Posted Feb 7, 2016
The hotel is fairly new, but starting to look old. I stayed for 12 nights with my girlfriend, and every day the staff did their best to disappoint us. There are no facecloths in the rooms, wifi is very unreliable, and at most times unavailable. The center courtyard is pleasant, but if loud guests happen to sit in the courtyard at night, the sound echoes will wake you from the deepest sleep. The staff will always agree and say sorry to any complaint, but nothing is fixed or attended to. I had to phone the front desk 3 times in 1 night to ask someone to quiet noisy guests at different hours. The café is open only when they have time. Food is prepared by the women that clean your room, and once, I had ants on my plate of food. That experience forced me to eat elsewhere. All in all, the problems can be put directly back onto the poor manager. I have experienced it once, never again.