Ratings based on 124 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jul 29, 2016 on Hotels
One night stay; hotel perfect for travelling through.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angers Lac de Maine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monsieur Nachez/ Directeur
4 out of 5
by Alan from Eastbourne

trip to Angers

Posted May 26, 2016 on Hotels
Very friendly and helpful reception
Comment from Hotel Management
Jun 18, 2016 by La direction, Hotel Management
Dear guest, We very Much appreciate your comments regarding your stay at the hotel Mercure Lac de Maine. It is always a pleasure to receive positive feedback, I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff we strive to continuously improve te quality of our services. We hope your next visit will be as pleasant as the previous one. Regards Monsieur Nachez/Directeur
1 out of 5
by A verified traveler

Horrible. Avoid Angers, but especially this hotel

Posted Aug 4, 2015 on Hotels
Stayed here for a wedding at a nearby chateau. The area itself has nothing to offer...must drive everywhere (the map makes it look deceptively close to the city, but it's not easily walkable). The bathroom was dirty...I had to wipe urine from the toilet and I even killed a roach. The bathroom soap was a combination out of a soap dispenser and was the worst smelling garbage ever. To top it off the housekeeping threw away my bag with toiletries and MEDICINE in it. What the heck? So glad I left that terrible hotel and boring city.
Comment from Hotel Management
Oct 17, 2015 by La direction, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angers Lac De Maine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, M. BLOT / Director
4 out of 5
by paul from Launceston Tasmania

Nice hotel

Posted Apr 27, 2015 on Hotels
Nice clean hotel, nice breakfast, good service
Comment from Hotel Management
Jul 11, 2015 by La direction, Hotel Management
Dear Guest, We thank you for having taken time to give us your opinion concerning your stay in our hotel. We are very glad to read your appréciations, they encourage us to maintain our efforts so that our services answer your expectations. By hoping to see you again during a next stay at Angers. Best regards
4 out of 5
by A verified traveler

Good staying in Angers

Posted Nov 27, 2014 on Hotels
I spent there just a couple of nights for business trip. The hotel is fine, Mercure is always a good choice
Comment from Hotel Management
Feb 14, 2015 by La direction, Hotel Management
Dear guest , We would like to thank you for your recently stay and for your coments about it . We are very pleased to see that you enjoyed your stay . We hope to welcome you again , Kind regards The direction / Mister NACHEZ
3 out of 5
by Uli from USA

Hard to find...

Posted Oct 11, 2014 on Hotels
Spent one night there, the GPS had a hard time finding this property. No signs pointing to property and the sign on the property is hard to see. We circled around the neighborhood 3 times before finally spotting the hotel. It is located next to a shopping area with several large stores. The room and hotel was OK for one night, would not want to stay there any longer.
Comment from Hotel Management
Jan 10, 2015 by La direction, Hotel Management
Dear guest , We want to thank you for your recent stay in our hotel . We notice that your saty in our hotel was good but it was hard to find the place of hotel and we are sorry for that . We hope to welcome you again ; Kind regards The direction / Mr NACHEZ
4 out of 5
Recommended
for Everyone
by A verified traveler from Devon, UK

Very comfortable

Posted Sep 24, 2014
Pros: The room was large with a big window which made the room bright. The car park was right at the front and thare were trolleys to bring our luggage in.
Cons: The decor was showing signs of wear and tear.
Location: Angers Castle was great and the cafe inside offered fantastic food and service at a reasonable rate.
It was pouring with rain when we arrived so we appreciated the warm welcome in perfect English.
Comment from Hotel Management
May 16, 2015 by la Direction, Hotel Management
Dear guest , I would like to thank you for your recent stay in our hotel . We are satisfied that your stay was pleasant . I will pass your encouragment to all my staff . Hoping to welcome you again in our hotel . Kind regards , The direction / Mr NACHEZ
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2014 on Hotels
4 out of 5
by Butted from Gaillac

Posted Aug 21, 2014 on Hotels
Very comfy bed, great location with wonderful park nearby for walking our dogs in.
Comment from Hotel Management
Jan 10, 2015 by La direction, Hotel Management
Dear Guest We could like to thank your recent stay and for your comments about it We are very glad to see that you enjoyed to stay. We hope to welcome you on your next travel to Angers. Kinds regards
5 out of 5
by London2000 from UK

Good hotel with great restaurant

Posted Jun 19, 2014 on Hotels
We stayed here one night while travelling down to the south. For a reasonable price, we had a clean room with good facilities, including free Wi-Fi. We were pleased by the excellent quality of the dinner we enjoyed in the restaurant.
Comment from Hotel Management
Jan 17, 2015 by La direction, Hotel Management
Dear Guest, We would like to thank you for staying in our hotel during your last visit in Angers. You were convinced and satisfied by all of the services proposed and we are happy about that. We hope to welcome you again in our hotel. Kind regards, M. Nachez, directeur.