Ratings based on 102 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Great hotel in AngoulêmePosted Jan 3, 2017 on Hotels
I really like the place. Great room. Very convenient to everything. Great deal on car parking. Good wifi. Decent breakfast but on the expensive side. My biggest issue was with the service. No one at the desk most of the time. No one helping people in the breakfast area. Just took a long time to find people when you needed them. Even still, I'll probably stay there again.
by Marin from London
EfficientPosted Aug 9, 2016 on Hotels
From the outside it does not impress, but our superior room was huge, discreetly decorated and lighted, with all the amenities expected. Very good bed and bathroom. Easy parking. People who complained about the tight space in the parking should do some training in the London NCP car parks. The breakfast was mediocre and expensive for what was offered.
by A verified traveler from Los Angeles
Posted Jun 28, 2016
Good location within easy walking distance to many restaurants and there was easy parking in the garage of the hotel. The hotel layout is a bit odd and the rooms are somewhat dated. Our room was in an older wing where the whole room slanted to one side, including the bed which made it uncomfortable. The towels were tired and worn and the breakfast buffet had been raided due to some EuroCup traffic at the hotel - the staff did seem a bit overwhelmed but helpful. Overall it was standard Mercure fare, not really four star in my book.
Lovely hotel with comfortable roomPosted May 18, 2016 on Hotels
Comfortable and clean room. Great value for money and in center of the town. Underground parking not very expensive, very convenient.
Posted Mar 14, 2016 on Hotels
Angouleme is an excellent destination
for Everyoneby A verified traveler from UK
Good quality city centre basePosted Jan 20, 2016
This is hotel is in a very fine building at the centre of a historic city. Our room was clean, comfortable, quiet and well equipped although the view into the inner well of the buildings was perhaps not the best that the hotel could offer. An underground car park was a bonus in a city where parking and road space are at a premium. Wi-fi was good when it worked. The quality and friendliness of the staff sets this hotel apart. The waitress who cheerfully served us a meal in an empty dining room at 10 pm. The helpful front desk staff who seemed to think of things from the customer's rather than the hotel's point of view. The chambermaid who greeted us with a cheerful smile. The reason for our visit was urgent and distressing. The attitude of the hotel staff did much to reduce the stresses of a very difficult few days.
by Christine from Lancaster
Overnight stop on journey southPosted Jan 20, 2016 on Hotels
Hotel in the centre of the town. Thank goodness for Sat Nav. Good secure parking garage
by Steve from London
fabulous room, restaurant and friendly staffPosted Jan 5, 2016 on Hotels
This is a gem of a hotel. The design and decoration are beautiful and it's right in the heart of the town with wonderful gardens and views of the town. Restaurant is outstanding. Thanks to all the reception, bar and restaurant staff who were there on 1st January
by Thomas from Chipperfield
Perfect stop over on way to Spain/DieppePosted Jan 2, 2016 on Hotels
Second time at the Hotel. Just as good as first time and in a perfect place for all amenities in this beautiful town.
by DAWN from Kent
Great stayPosted Sep 28, 2015 on Hotels
Stopover stay on way home. Lovely hotel,friendly staff Room was clean and the bed was perfect for a great nights sleep. Breakfast was good, good choices Would recommend