Ratings based on 41 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Nice hotel, easy walk to beach. Staff is lovely.

Posted Jan 19, 2017
Pros: Location, view from room, staff.
Cons: Grounds and facilities.
Location: The Four Seasons is right next door, amazing hotel bar with gorgeous sunset view. Lots of great eating establishments within walking distance.
Hotel is a bit rundown, but a good value for the money. Rooms are very roomy and have terrific view of ocean even though they are one row back. Grounds have seen much better days, you can tell this hotel used to have amazing gardens but are now neglected. The staff was lovely and always accommodating. The hotel restaurant, Firefly, has also seen better days but he food was great. Anguilla is a beautiful island with pretty beaches, very laid back. Many half built and 3/4 built buildings (literally hundreds) that have been abandoned, more than the usual for the Caribbean, so it would be interesting to know what happened with the economy. Restaurants on the island are great!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Very nice, clean & staff was very friendly

Posted Dec 16, 2016
I loved everything about the hotel but just know there are no activities. No food or snacks after breakfast is served. Two pools and the beach is right behind the property!! If you are planning to walk it at night bring a flashlight as it can be a bit dark and scary to and from the hotel. There is a great shack with food until 6 & community drumming beach side but other than that this hotel is a great value for a safe, clean & friendly stay
3 out of 5
by A verified traveler from Florida

Anacoana

Posted Apr 14, 2016
Pros: See above
Cons: See above
In comparison to others in the area it is a terrific value. The location is good, Parking plentiful. Restaurant was good and quite reasonable. Access to the beach is challenging, in that it is not sign posted. Maintenance is lacking both on the grounds and in the facilities. There are quite a few safety hazards (too many "trippers"). Trippers are surface level changes that can be anywhere from 1/2" to 2" in height....so you have to be very careful. The walkways are not well lit so here again at night you need to proceed carefully. The lights that would normally be lighting the walkways are inoperative and are laying on the ground. The pool was cloudy at times indicating a lack of Chlorine. As John Arbuckle says "You only get what you pay for". Regards, Phil Nace
3 out of 5
by A verified traveler from Boston

A decent enough hotel but tired and worn.

Posted Feb 28, 2016
Pros: Location in West End was great for getting to a lot of nice restaurants and other beaches and sights. Sunsets at West End beaches are beautiful.
Cons: Lots.
Location: Go to the beach at Meads Bay. Visit cool beach bars (Elvis, Johnno's, Roy's, etc.) at Sandy Ground. Scuba dive with Shoal Bay Divers.
First off, the staff were very friendly and helpful as far as they could be, but we didn't get a feeling of their going above and beyond what is expected. And the property is just a short walk to one of the most beautiful beaches on Anguilla -- at Meads Bay. That said, the actual condition of the property is just very tired and worn. It was probably quite a boutique place once, but now needs a big investment to bring it back. You don't get this from their photos but, once there, you start to see this close-up. Its not one glaring bad thing but lots of small things: broken screen slider in the room, AC too cold with no way to modulate it, low-end uncomfortable bed, light switches that don't appear to serve anything, knobs that come off the closet door, poor lighting in the room (loose bulb fixtures), many areas in need of paint, loose railing on stairs (safety issue), grounds in need of work, holes in the restaurant deck canopy, pool in need of cleaning, and roosters roaming the property and crowing at all hours (especially early morning -- before sunrise). I guess you get what you pay for, but this place wasn't exactly cheap either (actually, everything on AXA is $$$). We ate at the hotel restaurant a few times for breakfast/lunch and it was pretty good. All in all, Anacaona was a decent base of operations for getting out to see and experience the island. If you want higher end (and you'll pay for it) check out Viceroy, Cuisinart and Malliouhana -- all stunning.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel reasonably priced for season

Posted Feb 7, 2016
Pros: Great price for location and time of year
Cons: Older facility could use some updating
Business stay only one night but the staff was excellent, management was very engaged.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, DC

Beautiful hotel, short walk to Mead's Bay

Posted Feb 3, 2016
Very charming hotel, a quick and lovely 5 minute walk to the beach. If you're looking for luxury, the Viceroy is next door, but if youre looking for a quiet spot with beautiful pools and gardens, Anacoana fits the bill. The staff was very friendly and always around to offer assistance. The standard room was nicely decorated and had a view of the ocean. the spa was a great surprise, highly recommended. For the price point, it is a great deal for those not looking to spend $1000/night in Anguilla.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel close to beach with excellent staff!

Posted Jan 16, 2016
Anacaona is a beautiful boutique hotel with just a short 5 min walk through their lush gardens to the beach. We had a cute room on the top floor with a gorgeous view of the ocean and garden. The staff really made our experience truly enjoyable. They were so accomidating and helped us with any questions/reservations we had. We will definitely be staying here in the future when we visit Anguilla and hope the same amazing staff is there!
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing little place

Posted Dec 5, 2015
Nice quaint hotel about a half block from the beach. Nothing crazy but good staff, nice room and cool little outdoor courtyard.
3 out of 5
Recommended
for Everyone
by A verified traveler

Super location

Posted Aug 11, 2015
A very enjoyable stay. Great location, only s few minutes from the beach. A few small issues prevent me giving full marks. Unfortunately, on arrival the safe and AC were not working. Problems that were rapidly rectified by maintenance so not really a big issue. The WIFI was terribly slow and kept disconnecting. on one occasion we came back to the room to an absence of towels. The housekeeper had gone to lunch so this took some time to resolve. Not much fun as only discovered this after getting out of the shower! All of these problems could easily be avoided so definitely potential for improvement!
3 out of 5
by A verified traveler

Nicer on the outside

Posted May 13, 2015
The hotel is located near the beach and is beautiful on the outside. The reception area is a bit confusing but the area and staff was nice and friendly. When we got to our room #203 it was a bit disappointing. It looks much better on the outside and you would expect the room to also be modern. I don't think this hotel should be a 3.5 star. The room needs renovating especially if you're paying $200 per night!