Nice location/must drive or take a $$ cab anywhere
Posted Feb 24, 2015
Our hotel is situated beautifully on the beach; the staff couldn't be friendlier. The room was kept clean, however, I had to constantly call for more shampoo, conditioner, and toiletries (cotton balls, Q-tips) as they weren't replaced daily. There were 3 of us in the room so we went through the tiny bottles on a daily basis.
Also,the towels were not thick and plush - occasionally we'd get a thick one but they were for the most part old and sometimes threadbare.
If we used the air-conditioning (which we had to as it was hot/humid) is was stuck at a FREEZING temperature. We could not get warm even with additional (thin) blankets.
We were most upset however, that we asked for an additional 1 hour check-out (1:00 vs. 12:00) as we didn't have to catch our boat until then, and they gave us a hard time even though the hotel was emptying out. It was our third time staying there and I felt that that was not good business to returning customers. They were very nasty about us asking and made us feel bad. I will look into other hotels the next time we travel there as a result of this.