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Reviews of Atalay Hotel

4 out of 5
Atalay Hotel
Cankiri Caddesi No 20 Ulus, Ankara, Ankara

Reviews

6.8
Rating 10 - Excellent. 13 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 19 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 8 out of 69 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Adil

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022
Response from atalay hotel on Feb 24, 2022
Otelimiz de konaklamanız süresince sizi memnun edemediğimiz için üzgünüz. Değerli yorumunuz ve uyarınız içinde teşekkür ederiz.

8/10 Good

cemalcingirlar, adana

Liked: Staff & service
stains on carpet mold in the shower and shower door furnitures should have renovation coz they look old fashion. safe was locked houskeepers must have better jon in details. common areas look fine. especially during the pandemic, hotels might have deep cleaning in rooms instead of cutting budgets
Stayed 1 night in Aug 2020
Response from Atalay Hotel on Sep 8, 2020
Değerlendirmeniz ve önerileriniz için teşekkür ederiz.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointed
So disappointed but explain on my return
Stayed 9 nights in Jul 2019
Response from ATALAY HOTEL SALES MANAGER on Aug 3, 2019
A 4 STAR STANDARD HOTEL. BUT YOU ARE VERY SORRY FOR NOT HAPPY TO YOU. THANK YOU FOR YOUR REVIEW.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from HAVVA DİLER on Dec 16, 2018
WE THANK YOU. WE ARE WAITING FOR YOU TO BE OUR REQUEST

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from neslihan sübay on Nov 13, 2018
Dear Guest, thank you very much for point. Your points and comments are very valuable for our hotel.

8/10 Good

Despina

Liked: Cleanliness, staff & service
Good quality for money
Great staff, nice amenities, can improve on the breakfast.
Stayed 1 night in Aug 2017

8/10 Good

memoramaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A business trip place
If you have a business in Ankara down town and looking for a place to spend the night , this place is a good choice....
Response from Neslihan Sübay- Atalay Hotel on Feb 25, 2016
Dear Sir, Thank you for your nice comment. Looking forward to see again in Atalay Hotel. Best regards.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from atalay hotel on Feb 3, 2015
Dear Guest, Thank you for rating. We will be happy to choose our hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Atalay hotel
Good WiFi connection. Excellent food in the restaurant.
Response from Neslihan Subay on Mar 12, 2015
Thank you very much for comments. Your comment are very important to our hotel.We will be happy to choose our hotel again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Restrooms and instinct smell everywhere even in elevators. Small rooms. Very noisy location. Total inconvenience.
Response from Neslihan Subay on Mar 12, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel. Noise is common issues for all the local hotels. We will be more attentive to the smell and cleanliness. We will be happy to choose our hotel again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not a 4 star hotel. It's not even half a star
Cigarette smell everywhere. Small rooms. Very inconvenience.
Response from Neslihan Subay on Mar 12, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel. We will be more attentive to the smell and cleanliness. We will be happy to choose our hotel again.

8/10 Good

Merisi, Perth Australia

Liked: Staff & service, property conditions & facilities, room comfort
excellent location for the historical sights
A 4-star hotel that is just starting to show its age, but still a great hotel for location. My room a bit noisy as it was just under the terrace restautant.
Response from Neslihan Subay on Mar 12, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel.We will consider and assess your comments. We will be happy to choose our hotel again.

8/10 Good

Verified traveler

Disliked: Staff & service
OK to Saty
We stayed at the hotel for few days. The view is beautiful from the terrace. The breakfast was good and healthy. The staff were OK with English. However very noisy at night.
Response from atalay hotel on Feb 3, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel. Noise is common issues for all the local hotels. We will be happy to choose our hotel again.

6/10 Okay

PreppyMonster, Surrey

Disliked: Room comfort
Pitstop hotel
Ok if you're passing through Ankara to pastures greener like I was. Fairly central location was a saving grace as the room was implausibly small and the decor left me feeling like I was in a grim 1970s horror movie. Reception staff were friendly enough and helpful. The other staff however would do well to enrol in courses for smiling and acting as though you being there isn't of the utmost inconvenience to them.
Response from Neslihan Subay on Mar 12, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel. Noise is common issues for all the local hotels. We will be happy to choose our hotel again.

8/10 Good

AM, VA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
nice Hotel
nice Hotel clean worth every penny but the staff are not very understandable they are not friendly
Response from Neslihan Subay on Mar 12, 2015
Dear Guest, Thank you very much for comments. Your comment are very important to our hotel.We will consider and assess your comments. We will be happy to choose our hotel again.

8/10 Good

Trish, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Ankara
Needed to be in that area for business. Lovely hotel. Excellent staff. So helpful.
Response from Neslihan Subay on Mar 12, 2015
Thank you very much for comments. Your comment are very important to our hotel.We will be happy to choose our hotel again.

4/10 Poor

Jon, Southampton UK

Disliked: Cleanliness, property conditions & facilities
Try another Hotel
Room was not as clean as it could have been. Reception were however helpful at times assisting me with trying to catch the right bus for my business meetings. Food was disappointing not enough selection. What was annoying was the charges to the airport as a local friend of reception took me and could not produce a receipt for my expenses as a business traveller. He even asked another taxi driver to use one of his receipts which went down like a lead balloon.
Dear JON ,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

6/10 Okay

Alex, Houston

Liked: Cleanliness, staff & service, room comfort
Good location , and breakfast rooms are clean not very helpful with the tourist info or transportation
Response from atalay hotel on Aug 16, 2014
Dear ALEX, Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

8/10 Good

L, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train station to airport
I did have some trouble finding the hotel as it looked close to the train station on the map but was actually a long walk. Luckily a lovely Turkish couple helped me find it. The street itself was shady. Think strip clubs; however, once inside the hotel all was good. There were lovely tour group members and the staff was extremely nice as was the 10th floor restaurant had a wonderful view of the city. The bed was comfortable and the room felt safe. Even without working internet. Best of all was the airport bus that stopped on the nearest corner and got me to the airport in 30 minutes.
Dear ,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

6/10 Okay

N

Liked: Staff & service
Response from atalay hotel on Feb 3, 2015
Dear Guest, Thank you for rating. We will be happy to choose our hotel again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
it is at city center with good view at city , clean and tasty food , friendly staff.
Dear Guest,Thank you very much for comments. Your comment are very important to our hotel.We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

8/10 Good

Hamid, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel to stay in central Ankara
A good hotel with very friendly and helpful staff - it is not a 4 star but more like a good 3 star in my opinion. It is very central and reasonably priced. I would go back.
Dear HAMID ,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

6/10 Okay

Evelyn, Hong Kong

Liked: Cleanliness
Disliked: Property conditions & facilities
Old fashioned hotel with wifi problem
The hotel is situated on a street where at least five other outwardly similar mid-range hotels can be found. This hotel is apparently a favorite with tour groups. I remember at least three groups checking in during my stay. These created problems with noise (I could hear them talking loudly in the corridors or the next room through the thin walls of my own room) and the lifts (which are small and old-fashioned with doors you have to push and pull). Wifi, though free, is very problematic. Although I was given a password, it never worked and I need approach the receptionist every time toget online
Dear ,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. And there is not any internet problem at hotel. Will be happy to choose our hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I can recommend the Atalay Hotel if you are looking for very good service and good value for money. It is clean and centrally located. Very good choice for exploring Ankara. Reasons to choose the Hotel Atalay: - great and service minded staff. They were all very polite, professional, helpful and they contributed to make my stay an enjoyble one - great value for money - clean hotel - complementary wifi and bottled water - centrally located for exploring the old town - possible to reach the hotel with bus 442 from and to the airport. Stops 300-500 meters away from the Atalay hotel - good amenities Reasons not to: - heavily trafficked street right outside the hotel which means more or less continuously noise - pollution from the traffic, road dust etc - hotelareas which smelled strongly of old smoke Rooms: The room was clean and adequate, but not the most modern one. The rooms are not that big, but the bed was comfortable with nice linen. The hotel provides nice amenities. It was not possible to keep the window open at night because of the noise and pollution from the traffic. The room is equipped with air condition so this might be a substitute for lack of open window. Based on the room and general standard my evaluation is that this is a very good three star hotel, but not really a four star. Anyway, three star or four star - the Atalay hotel provides great value for money.
Response from atalay hotel on Aug 16, 2014
Dear Guest,Thank you very much for comments. Your comment are very important to our hotel. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
Excellent location. very helpfull staff . very good breakfast buffet. Little knowledge of English language. Electric appliances from U.S. do not work due to different outlet standard.so be prepared to bring your own fits.
Dear Guest,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

6/10 Okay

Ron, New Brunswick, Canada

Disliked: Property conditions & facilities
Just ok but great cultural location.
The hotel was in an excellent location for a cultural experience. At night it was a little sketchy but ok if you were with someone. Breakfast was ok. Local cuisine. Fitness center poor. I would rate it sufficient quality for the money.
Dear RON ,Thank you very much for comments. Your comment are very important to our hotel. We completed our deficiencies. We paint all the hotel and all rooms have new carpet laying a month ago. Will be happy to choose our hotel again.

8/10 Good

Mustafa

Stayed 1 night in Nov 2022

6/10 Okay

TAN OBEN

Stayed 1 night in Dec 2020

10/10 Excellent

ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2020
Response from Atalay Hotel on Nov 19, 2020
TEŞEKKÜR EDERİZ

6/10 Okay

taha yasin

Business traveler
Liked: Room comfort
Stayed 2 nights in Aug 2020
Response from Atalay Hotel on Sep 8, 2020
Değerlendirmeniz için teşekkür eder, sizi tekrar otelimizde ağırlamak isteriz. Sağlıklı günler dileriz.

2/10 Terrible

Monir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2020

10/10 Excellent

huseyin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

2/10 Terrible

EBRAHIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL HAT MIT 4 STERNEN NICHTS ZU TUN, TEPPICH SEHR SCHMUTZIG, PERSONAL UNFREUNDLICH, EINRICHTUNG SEHR MAGER
Stayed 1 night in Aug 2019

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from ATALAY HOTEL SALES MANAGER on Aug 1, 2019
THANK YOU FOR YOUR BEAUTIFUL COMMENT.

2/10 Terrible

Arsen

Liked: Cleanliness
Disliked: Staff & service
don't recommend
strong smell of sigarettes everywhere, most of personnel don't speak English.
Stayed 6 nights in Jan 2019

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from atalay hotel on Dec 1, 2017
Dear Guest, Thank you for mark. Looking forward to host you in our hotel again. Best regards.

6/10 Okay

Verified traveler

Liked: Staff & service
Otelmi
4 yıldızın neye verildiği belli olmayan vasat gürültülü bir yer
Stayed 1 night in Nov 2017
Response from atalay hotel on Nov 13, 2017
Sayın Misafirimiz, Yorumlarınız bizim için önemlidir. Eksikliğini gözlemlemiş olduğunuz konularda bilgi verebilirseniz değerlendirmek isteriz.

10/10 Excellent

Koray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar konforlu,temiz.Çalışanlar güler yüzlü. Kahvaltı güzel.
Stayed 1 night in Sep 2017
Response from atalay hotel on Nov 6, 2017
Sayın Misafirimiz, olumlu görüşleriniz için çok teşekkür ederiz. Diğer Ankara ziyaretlerinizde de sizi otelimizde görmekten mutluluk duyacağız.

6/10 Okay

Natalia

Liked: Room comfort
This was our second stay at Atalay hotel, the personal is fantastic, very friendly and helpful but the hotel itself is in need of a renovation, bathroom are old and not working properly, towels, sheets, linen in general very worn out and even torn.
Stayed 1 night in Sep 2017
Response from atalay hotel on Nov 6, 2017
Dear Guest, Thank you for choosing Atalay Hotel. Your comments are very important for we. hotel management reviews your comments. Looking forward to host you in our hotel again.

10/10 Excellent

Hikmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meine Tochter und ich haben uns wohl gefühlt.
Sehr nettes Personal,gutes reichhaltiges Frühstück in Büffetform. Personal geht auf individuelle Wünsche ein. Zimmer sauber und ordentlich saubere Dusche/WC.
Stayed 6 nights in Aug 2017
Response from atalay hotel on Nov 6, 2017
Lieber Gast, vielen Dank, dass Sie sich für das Atalay Hotel entschieden haben. Ihre Kommentare sind sehr wichtig für uns. Wir freuen uns, Sie bald wieder in unserem Hotel begrüßen zu dürfen.

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel
Wir waren als Familie mit 5 Personen in diesem Hotel. Insgesamt waren wir ganz zufrieden.Freundlicher Empfang, zentrale Lage, gutes Frühstück. Die Zimmer wurden täglich gereinigt.Wasser aus Minibar war kostenfrei.Wir würden gerne wieder kommen.
Stayed 1 night in Aug 2017
Response from atalay hotel on Aug 26, 2017
Vielen Dank für Ihr positives Feedback. Wir freuen uns auf Ihren Besuch. Dear Guest, Thank you for your positive comments. We will be glad to see you again at our hotel.

6/10 Okay

ömer tarhan

Liked: Property conditions & facilities
Disliked: Staff & service
Park ve araç anahtarı bulumadı
Gece araçla geç geldim, aracı ve anahtarı resepsiyona teslim ettim, sabah aracı istediğimde anahtarı bulamadılar, resepsiyondaki personel doğru konuşmuyor müşteriyi suçlar biçimde anahtarın teslim edilmediğini söyledi, ısrar edince ve idalalınca sonucta bulundu ama aracı başka yere park etmişler . Tutm çok kötü
Stayed 1 night in Jul 2017
Response from atalay hotel on Jul 15, 2017
Sayın Misafirimiz, misafir araçlarımızı anlamalı olduğumuz açık otoparklara park etmekteyiz. İki farklı otopark kullandığımız için sanırım, personelimiz bir karışıklı yaşamış. Yaşanmış olan yanlış anlama için üzgün olduğumuzu belirtmek isteriz.Yorumlarımız bizim için çok değerlidir. İleriki tarihlerde planlayacağınız konaklamalarda da sizi otelimizde görmekten mutluluk duyacağımızı belirtir, iyi günler dileriz.

6/10 Okay

cemal

Disliked: Cleanliness, staff & service
4 yıldız fazla
oda ağır havasız,banyo kötü durumdaydı.Klima bakımsız ve yıpranmış durumdaydı.Ailem ile konaklamamdan memnun kalmadik.
Stayed 1 night in Jun 2017
Response from atalay hotel on Jul 8, 2017
Sayın Misafirimiz, geri dönüşlerinizi ve yorumlarınızı çok önemsemekteyiz.. Eksik bulduğunuz konular için, uyarılarınızın dikkate alınacağını belirtmek isteriz. Ankara da planlayacağınız diğer konaklamalarda da sizi otelimizde görmekten büyük mutluluk duyacağız.

6/10 Okay

cherif

Liked: Cleanliness, room comfort
hotél bien placer et sur tout propre
suite a mon problème du genou bien gonflé , j ai pas pus bien profité car l' accueil et bien sympas du personnels ainsi que les gens de la ville ANKARA...sur tout la vieille ville et son charme traditionnel son souk .l' ancienne mosquée ...malgré tout les travaux toute la ville en chantier.....les restos on mange bien et pas cher.....l hotél mérite bien de nouveau séjours car il es pas cher du tout pour 4 Etoile ...30 Euros la nuit avec petit dej.....bien propre le service et de hauteur impeccable .....

6/10 Okay

Lutfi

Disliked: Staff & service, property conditions & facilities, room comfort
Godt
Godt

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Yunus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

baekdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
울루스지역을 여행하는데 최적의 장소인것으로 판단 됩니다
호텔이 전반적으로 깨끗하였으며 한국사람을 많이 이용한것으로 추정되고 실제로 많은 한국사람들이 이용을 하고 있었습니다. 가격대비 호텔의 품질은 상당히 양호했습니다.
Response from Neslihan Sübay on Feb 25, 2016
친애하는 각하, 귀하의 의견 주셔서 감사합니다.

4/10 Poor

Ida, Asker

Disliked: Cleanliness, property conditions & facilities
Nope..
Dette hotellet fortjener MAKS 3 stjerner, kanskje 2.. Det luktet tiss på badet. Frokosten var ikke noe spesiell.. Vi velger ikke dette hotellet igjen.
Response from atalay hotel on Apr 30, 2016
Dear Sir, Tilbakemeldinger er veldig viktig for oss, legger vi stor vekt på vår rengjøring og frokost. Takk.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel! Aanrader!!!
alles was top! Geen minpunten. Zeker aan te raden.
Response from atalay hotel on Apr 30, 2016
Geachte heer, Dank u voor uw opmerkingen, we willen je weer te zien in ons hotel. Goedemiddag.