They are not allowing kids to all spa section; swimmimg pool was cool and my kids got bored. One of pool workers asked my kids if swimming pool was a game center. I found this question was very rude.
Comment from Hotel Management
Aug 2, 2014 by JW Marriott Hotel Ankara, Hotel Management
Dear Sir / Madam ,
I would like to thank you for taking your time to provide your valuable comments after your recent stay at the JW Marriott Ankara Hotel.
Our hotel guests children are allowed at the pool section but unfortunately for health & safety reasons children are not allowed at the spa section. Please accept our sincere apologies and thank you for giving us your valuable feedback because customer service is very important for us and we will ensure that our trainings are focused on this issue.
Thank you for choosing the JW Marriott and we look forward to welcoming you back on your future visit to Ankara.
Director of Rooms Operations