Ratings based on 28 Verified Reviews

3.5 out of 5
38% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Toronto, Canada

Shower stall awful. Smell of smoke everywhere

Posted Jun 2, 2017
Welcoming staff however room left much to be desired. Tiny TV with limited English channels. Remote did not work . A/C did not work and was noisy. Shower was a disaster with enamel scoured off. Smell of cigarette smoke on everywhere and seemed to come through venting. Good Turkish breakfast.
5 out of 5
for Everyone
by A verified traveler

Easy access to city , highly recommended

Posted Mar 23, 2017
Clean hotel, friendly staff, definitely will come back
4 out of 5
by A verified traveler

Posted Aug 27, 2015 on Hotels
The hotel was in decent shape and the rooms were clean. The staff was very helpful during my stay. The neighborhood can get a bit sketch at night.
Comment from Hotel Management
Jan 21, 2016 by Gokhan, Hotel Management
Thank you very much indeed for staying with us during your recent visit to Ankara and for your review. We very much appreciate you writing us e-mail the time and trouble to let us know of your experience and apologize that on this occasion. We will be grateful if you consider to stay with us again . Kind Regards Gökhan ORMANCI Sales Supervisor
5 out of 5
by Thi from Thailand

Nice hotel

Posted Apr 25, 2014 on Hotels
Nice room in downtown. Perfect breakfast.
Comment from Hotel Management
Mar 28, 2015 by Gokhan, Hotel Management
Thank you very much for choice to us for your accomodation. We hope to see you again in our hotel. Have a nice day.
2 out of 5
by Dr. Marc Gahary from Los Angeles USA

Very poor

Posted Sep 27, 2013 on Hotels
First day they change price of reservation for the room from €47.00 to €75.there is no king size bed in this hotel at all .they shot of air condition and in 9 sweetie days never fix thet or offer any discount . They charge €2.00 for small battle of drinking water.and about €3.00 for hot water. No coffee or tee making is supplied in the room. Very bad experience for us , no ones speck english in this hotel
Comment from Hotel Management
Nov 30, 2013 by Gokhan, Hotel Management
Fristly thank you very much for your comment. This is ı guess in English answer to your comment. We can speak English,french,russian,deutch and polish.On expedia website we have all rooms pictures. You seen what did you pay? If you upgrade from stadart room to Suit ofcourse some of money going up to all hotels in the world.Our prices is resonable. First time we heard this. 1 bottle of water 3 Turkish liras ( 1,20 €) , Tea service is 5 Turkish Liras (2,30 Euro) sometimes guests are want to make they own tea . We are make a service normal tea service. Air condition is central system in Our Hotel. Kindly Regards; Gökhan ORMANCI
4 out of 5
for Everyone
by Ben from London

Good hotel!!

Posted Jan 11, 2013
Pros: The location and the staff
It is a very nice hotel for the price I paid. The staff were helpful and the location is fantastic.
5 out of 5
for Everyone
by André from rio de janeiro, Brazil

Great hotel in Ankara's center

Posted Dec 30, 2012
Pros: location, free parking, wi fi, confy bedrooms
Cons: none
Location: amazing, in Ankara's very center, near to restaurants, malls, stores
in the very Ankara's center. Helpfull staff, nice big bedrooms with free wi fi. small fridge, a little tub, everything you need. Nice breakfast, self service. Free parking, very useful for our rented car. the hotel is big, clean and confortable.
5 out of 5
by A verified traveler


Posted Jul 11, 2017 on Hotels
temiz odalar ve güler yüzlü personel Ankara'daki kalacağım yer bundan sonra sergah hotel
Comment from Hotel Management
Sep 7, 2017 by Gokhan, Hotel Management
Sayın İlker Bey ; Güzel yorumunuz için teşekkür eder. Bir daha ki Ankara konaklamanızda sizleri misafir etmekten memnuniyet duyarız..
4 out of 5
by Bülent

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
2 out of 5
by A verified traveler from aus NRW

keine 4 Sterne

Posted May 25, 2017
es ist ein sehr in die Jahre gekommenes Hotel.. die Lage ist absolut katastrophal.. Es ist eher ein 2 Sterne Hotel