Exterior

Reviews of La Quinta Inn & Suites by Wyndham Ankeny IA - Des Moines IA

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 505 out of 770 reviews" "
Rating 8 - Good. 193 out of 770 reviews" "
Rating 6 - Okay. 42 out of 770 reviews" "
Rating 4 - Poor. 20 out of 770 reviews" "
Rating 2 - Terrible. 10 out of 770 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. Good breakfast options and clean and updated room.
Stayed 2 nights in Mar 2024

6/10 Okay

Barbra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was descent...When we got there to check in tho our room keys didnt work then got sent to another room and it hadnt been cleaned yet and this was 3 pm in afternoon finally got a room after all that!
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice facility
Stayed 1 night in Mar 2024

10/10 Excellent

Lori, Livermore

Stayed 1 night in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Thank you for taking time to leave us a review! We are happy you enjoyed your stay and we look forward to hosting you again!

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was very good, plenty of choices. Did not like that there was no towel racks or hooks in the bathroom, no place to hang anything. Was very clean, would stay there again.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Thank you for taking time to respond to this survey. I am so happy to hear you enjoyed our breakfast. I will take your comments about the bathroom to our next meeting. I appreciate the suggestions. We hope you come back and see us again, if you in the area.

8/10 Good

David, Auburn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Thank you for taking time to respond to our survey, David! We appreciate the kind words. I hope if you are in the area again, you come see us!

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property satisfied our needs during a one night stay. The room was clean and quiet, the bed was comfortable. The only thing that would have made the stay better was breakfast. By 8am, most of the breakfast options were depleted.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 20, 2024
Hello Jacqueline,I appreciate you taking the time to respond to our survey. I am so happy to hear that you enjoyed your stay. I am sorry that breakfast wasn't up to your standards. We strive to make sure every guest leaves with a full belly! Next time you are in the area, I hope you come try us again!

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, good breakfast, clean spaces. Conveniently located to shopping, restaurants, etc. My only complaint is the TV didn't work. We weren't there for a long time, so it was ok. We would stay again.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Hello Sara, Thank you for taking the time to respond to our survey. I apologize the tv did not work during your stay with us. Other than that, I hope you enjoyed your stay and you give us a chance to make things right during your next visit.

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the comparative rate.
Stayed 1 night in Feb 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and reasonable price. Good location. Nice breakfast. Friendly staff.
Stayed 1 night in Jan 2024
Response from Elena on Feb 13, 2024
Jill, we appreciate great feedback and will share your kind words with our team! Hope to see you again!

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was nice, and welcoming when we arrived
Stayed 2 nights in Feb 2024
Response from Elena on Feb 13, 2024
Glad you enjoyed your stay Renee, we will share your kind words with your staff. Hope you visit us again!

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not fancy, but… It was clean, the staff was friendly, and I slept good there. The gym had treadmills. My refrigerator and tv worked good. There was a small breakfast area that had the basics. Parking was easy. I’d stay there again.
Stayed 3 nights in Feb 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Keith! We appreciate you taking the time to respond and give us feedback. I am so happy to hear you enjoyed your stay. We hope to see you back when you're in the area!

10/10 Excellent

Jeffrey L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Comfortable. Clean. Great stay.
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Jeffrey! I am so happy to see you enjoyed your stay! We hope you come see us again!

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & comfortable with a good breakfast each morning. The heater was a little off on the temperature but once we figured it out & lowered it significantly it was fine.
Stayed 2 nights in Jan 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Daniel! We appreciate your review. I am glad you got the heater figured out. I apologize it wasn't set correctly before you arrived. We hope if you are ever in the area again, you come see us!

10/10 Excellent

jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Jesse! We appreciate the review! We are happy to hear you enjoyed your stay! We look forward to hosting you again in the future.

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ADA which made mobility access easy to maneuver. We liked the room so much we booked for another trip
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Dear Jo,I am so happy you enjoyed your stay with us! I am even more happy to hear your booked again! We appreciate you staying with us and taking time to leave a review. We can't wait to host you and yours again! Have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service.
Stayed 1 night in Jan 2024
Response from Elena on Feb 13, 2024
Thanks Michael!

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Elena on Feb 13, 2024
Thank you Haitham!

10/10 Excellent

Paul

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Seemed to be very clean. Employees friendly. Grand daughters loved pool. Negative was refrigerator didn’t work in room. No soap in main floor bathroom. Toilet didn’t flush on main floor.
Stayed 3 nights in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Hello Tamara,Thank you for taking the time to leave a review. I apologize there was not soap in the main floor bath and the toilet didn't work. Maintenance will have to take a look at it. I will also have him look at the fridge in the room you stayed in. I apologize that you were unable to use it. I am happy to hear your granddaughters had fun in the pool and you had a good experience with our team! We hope you come see again when you are in the area!

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Elena on Feb 13, 2024
Thanks for choosing us Shane! Hope you had a great trip and we see you again.

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great & included breakfast which always helps. Glad we chose LaQuinta of Ankeny, IA.
Stayed 2 nights in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Dear Kari,Thank you for taking the time to leave a review. We are so happy you enjoyed your stay with us! When you are in the area again, come see us!

6/10 Okay

Avie

Traveled with partner
Nice breakfast, long to get checked in as attendant charged the wrong room for us on my card. He was able to fix it but took a long time getting it done. Beds were definitely too hard for me personally.
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Dear Avie,I apologize you had issues at check-in. I am working closely with our entire team on proper training. I do appreciate you taking the time to leave a review and I hope if you are ever in the area again, you give us a chance to prove we are better than before!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Elena on Feb 13, 2024
Thank you so much Diana!

8/10 Good

Chris

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Shantella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Tami

Stayed 1 night in Dec 2023

10/10 Excellent

Leah

Traveled with family
Liked: Amenities
The breakfast was good, and they even had strawberry and whipped toppings for the waffles, although our favorites breakfast items of bacon and omelets were only served one of the five mornings. The pool was clean and a good temperature. The hot chocolate station in the lobby was nice. The hotel was quiet and appeared lightly occupied.
Stayed 5 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you, Leah! We are so happy to hear your enjoyed our breakfast, hot chocolate station, and pool! I will pass on the kind words to our team!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everything was top notch. It was like staying at a $145 a night hotel for half price.
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you so much for the great review, Kristine! I am glad you enjoyed your stay and we look forward to hosting you again!

10/10 Excellent

Farshid

Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of the trip
Desk staff was extremely friendly. Management listened to suggestions regarding making an already disability friendly room even more accessible. Of the five hotels recently visited, this was the best.
Stayed 3 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Thank you so much for taking the time to respond. We enjoyed having you! I appreciate your kind words and will share them with my team! After talking with you upon your departure I did have maintenance take a look at all your suggestions and we will hopefully be implementing some of those in the new year! I hope you had a great trip and if you are ever in the area, we hope you choose LaQuinta again! Have a wonderful day!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Kari, Alden

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super pet friendly and the staff were very nice.
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you Kari! We do love your furry friends! Thank you for the kind words! We look forward to hosting you again!

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property
The location was clean, well lit, and cozy. Comfortable bedding with 5 pillows. The bathroom was one of the best ones that I have experienced in decades. The shower was spot on and the face bowl was modern and did not vackup or drain slowly. Location next to the highway it was very quiet.
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Dear Scott,Thank you for taking the time to respond. I appreciate your kind words and will definitely share this with my team. I am so happy you had a great experience with us! We look forward to hosting you and yours again! Thank you for staying with us!Have a great day!

8/10 Good

Briana

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

DEBRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec.2023
Awesomes breakfast, spacious room, comfortable beds, clean room.
Stayed 1 night in Dec 2023
Response from Kimberly A on Dec 17, 2023
Thank you so much for taking the time to respond! I am happy to hear you enjoyed our breakfast and rooms! We hope to see you back again! Have a great day!

10/10 Excellent

Larry, Arcadia

Stayed 3 nights in Dec 2023
Response from Elena on Feb 13, 2024
Thanks Larry!

10/10 Excellent

Diann

Stayed 4 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice Rest Stop
Very good facility and staff. Room was great but super COLD to start out. It took about an hour to warm up. Outside walkways need safety stripes on changing surface levels. Breakfast was very good. Breakfast area was well done.
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Dear Patricia,Thank you for taking the time to respond. We appreciate your input. I will have maintenance take a look at the wall unit and make sure it's good to go. Thank you for point out the walkway issue. I will definitely bring that to our maintenance team. I am thrilled to hear you enjoyed breakfast. I appreciate the kind words. I hope that if you are in the area again, you come stay with us. Have a great day!

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean comfortable.
This room had some ceiling damage and some damage to the bathroom door. Otherwise the hotel is well run. Breakfast was good and common areas clean.
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Jordan,Thank you for taking the time to respond. I am sorry to hear of the issues you had in your room. I let maintenance know of the issues and they are working to get the ceiling and damage by the bathroom door fixed. I do appreciate your bringing these things to our attention. I sincerely apologize. I am happy to hear you enjoyed our breakfast though! I hope if you're in the area again, you will give us another opportunity to serve you. Have a wonderful day!

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was more of a suite with sofa/table & chairs as well as microwave & refrigerator. We could easily stay for a long time and recommend La Quinta for short term workers. We had an excellent free hot breakfast. The room was clean quiet and large. The staff was helpful and friendly. We would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Annie,Thank you for taking the time to respond. We appreciate it! I am so happy you enjoyed your stay! I will agree our breakfast is pretty great! If you are ever in the area again, we hope to see you! Have a wonderful day!

8/10 Good

Daniel, Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very nice La Quinta. The hotel as a whole is in good condition. Staff is friendly and helpful. Nice breakfast and the server likes serving you!
Stayed 1 night in Nov 2023
Response from Teresa on Dec 8, 2023
So glad you enjoyed our hot breakfast, Judy is a Gem and loves our guests. Thank you

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresa on Dec 8, 2023
Thank you for your review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Dec 2023
Response from Teresa on Dec 8, 2023
Thank you for your review