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Overall it was descent...When we got there to check in tho our room keys didnt work then got sent to another room and it hadnt been cleaned yet and this was 3 pm in afternoon finally got a room after all that!
Continental breakfast was very good, plenty of choices. Did not like that there was no towel racks or hooks in the bathroom, no place to hang anything. Was very clean, would stay there again.
Mona
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Thank you for taking time to respond to this survey. I am so happy to hear you enjoyed our breakfast. I will take your comments about the bathroom to our next meeting. I appreciate the suggestions. We hope you come back and see us again, if you in the area.
This property satisfied our needs during a one night stay. The room was clean and quiet, the bed was comfortable. The only thing that would have made the stay better was breakfast. By 8am, most of the breakfast options were depleted.
Jacqueline
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 20, 2024
Hello Jacqueline,I appreciate you taking the time to respond to our survey. I am so happy to hear that you enjoyed your stay. I am sorry that breakfast wasn't up to your standards. We strive to make sure every guest leaves with a full belly! Next time you are in the area, I hope you come try us again!
Nice place to stay, good breakfast, clean spaces. Conveniently located to shopping, restaurants, etc. My only complaint is the TV didn't work. We weren't there for a long time, so it was ok. We would stay again.
Sara
Stayed 1 night in Feb 2024
Response from Kimberly A- General Manager on Feb 28, 2024
Hello Sara, Thank you for taking the time to respond to our survey. I apologize the tv did not work during your stay with us. Other than that, I hope you enjoyed your stay and you give us a chance to make things right during your next visit.
It’s not fancy, but… It was clean, the staff was friendly, and I slept good there. The gym had treadmills. My refrigerator and tv worked good. There was a small breakfast area that had the basics. Parking was easy. I’d stay there again.
Keith
Stayed 3 nights in Feb 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Keith! We appreciate you taking the time to respond and give us feedback. I am so happy to hear you enjoyed your stay. We hope to see you back when you're in the area!
The room was clean & comfortable with a good breakfast each morning. The heater was a little off on the temperature but once we figured it out & lowered it significantly it was fine.
Daniel
Stayed 2 nights in Jan 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Thank you Daniel! We appreciate your review. I am glad you got the heater figured out. I apologize it wasn't set correctly before you arrived. We hope if you are ever in the area again, you come see us!
Room was ADA which made mobility access easy to maneuver. We liked the room so much we booked for another trip
Jo
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on Feb 5, 2024
Dear Jo,I am so happy you enjoyed your stay with us! I am even more happy to hear your booked again! We appreciate you staying with us and taking time to leave a review. We can't wait to host you and yours again! Have a great day!
Seemed to be very clean. Employees friendly. Grand daughters loved pool. Negative was refrigerator didn’t work in room. No soap in main floor bathroom. Toilet didn’t flush on main floor.
Tamara
Stayed 3 nights in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Hello Tamara,Thank you for taking the time to leave a review. I apologize there was not soap in the main floor bath and the toilet didn't work. Maintenance will have to take a look at it. I will also have him look at the fridge in the room you stayed in. I apologize that you were unable to use it. I am happy to hear your granddaughters had fun in the pool and you had a good experience with our team! We hope you come see again when you are in the area!
Price was great & included breakfast which always helps. Glad we chose LaQuinta of Ankeny, IA.
Kari
Stayed 2 nights in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Dear Kari,Thank you for taking the time to leave a review. We are so happy you enjoyed your stay with us! When you are in the area again, come see us!
6/10 Okay
Avie
Traveled with partner
Jan 7, 2024
Nice breakfast, long to get checked in as attendant charged the wrong room for us on my card. He was able to fix it but took a long time getting it done. Beds were definitely too hard for me personally.
Avie
Stayed 1 night in Jan 2024
Response from Kimberly A- General Manager on Jan 14, 2024
Dear Avie,I apologize you had issues at check-in. I am working closely with our entire team on proper training. I do appreciate you taking the time to leave a review and I hope if you are ever in the area again, you give us a chance to prove we are better than before!
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!
10/10 Excellent
Tami
Dec 29, 2023
Tami
Stayed 1 night in Dec 2023
10/10 Excellent
Leah
Traveled with family
Dec 28, 2023
Liked: Amenities
The breakfast was good, and they even had strawberry and whipped toppings for the waffles, although our favorites breakfast items of bacon and omelets were only served one of the five mornings. The pool was clean and a good temperature. The hot chocolate station in the lobby was nice. The hotel was quiet and appeared lightly occupied.
Leah
Stayed 5 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you, Leah! We are so happy to hear your enjoyed our breakfast, hot chocolate station, and pool! I will pass on the kind words to our team!
Desk staff was extremely friendly. Management listened to suggestions regarding making an already disability friendly room even more accessible. Of the five hotels recently visited, this was the best.
Verified traveler
Stayed 3 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Thank you so much for taking the time to respond. We enjoyed having you! I appreciate your kind words and will share them with my team! After talking with you upon your departure I did have maintenance take a look at all your suggestions and we will hopefully be implementing some of those in the new year! I hope you had a great trip and if you are ever in the area, we hope you choose LaQuinta again! Have a wonderful day!
The location was clean, well lit, and cozy. Comfortable bedding with 5 pillows. The bathroom was one of the best ones that I have experienced in decades. The shower was spot on and the face bowl was modern and did not vackup or drain slowly. Location next to the highway it was very quiet.
Scott
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Dear Scott,Thank you for taking the time to respond. I appreciate your kind words and will definitely share this with my team. I am so happy you had a great experience with us! We look forward to hosting you and yours again! Thank you for staying with us!Have a great day!
8/10 Good
Briana
Dec 18, 2023
Liked: Staff & service
Briana
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!
Thank you so much for taking the time to respond! I am happy to hear you enjoyed our breakfast and rooms! We hope to see you back again! Have a great day!
10/10 Excellent
Larry, Arcadia
Dec 17, 2023
Larry
Stayed 3 nights in Dec 2023
Response from Elena on Feb 13, 2024
Thanks Larry!
10/10 Excellent
Diann
Dec 16, 2023
Diann
Stayed 4 nights in Dec 2023
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!
Response from Kimberly A- General Manager on Jan 5, 2024
Thank you for taking time to respond to our survey. We appreciate the input and look forward to hosting you and yours again!
10/10 Excellent
Patricia
Traveled with family
Dec 12, 2023
Liked: Cleanliness, staff & service, room comfort
Nice Rest Stop
Very good facility and staff.
Room was great but super COLD to start out. It took about an hour to warm up.
Outside walkways need safety stripes on changing surface levels.
Breakfast was very good. Breakfast area was well done.
Patricia
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Dear Patricia,Thank you for taking the time to respond. We appreciate your input. I will have maintenance take a look at the wall unit and make sure it's good to go. Thank you for point out the walkway issue. I will definitely bring that to our maintenance team. I am thrilled to hear you enjoyed breakfast. I appreciate the kind words. I hope that if you are in the area again, you come stay with us. Have a great day!
8/10 Good
Jordan
Traveled with family
Dec 9, 2023
Liked: Cleanliness, staff & service, room comfort
Clean comfortable.
This room had some ceiling damage and some damage to the bathroom door. Otherwise the hotel is well run. Breakfast was good and common areas clean.
Jordan
Stayed 1 night in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Jordan,Thank you for taking the time to respond. I am sorry to hear of the issues you had in your room. I let maintenance know of the issues and they are working to get the ceiling and damage by the bathroom door fixed. I do appreciate your bringing these things to our attention. I sincerely apologize. I am happy to hear you enjoyed our breakfast though! I hope if you're in the area again, you will give us another opportunity to serve you. Have a wonderful day!
Our room was more of a suite with sofa/table & chairs as well as microwave & refrigerator. We could easily stay for a long time and recommend La Quinta for short term workers. We had an excellent free hot breakfast. The room was clean quiet and large. The staff was helpful and friendly. We would definitely stay here again.
Annie
Stayed 2 nights in Dec 2023
Response from Kimberly A- General Manager on Dec 26, 2023
Annie,Thank you for taking the time to respond. We appreciate it! I am so happy you enjoyed your stay! I will agree our breakfast is pretty great! If you are ever in the area again, we hope to see you! Have a wonderful day!