Ratings based on 53 Verified Reviews

3.1 out of 5
50% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Iowa

Posted Oct 16, 2017
No no physical guest service personal present at the weekend after 6pm
2 out of 5
by A verified traveler

Not really a motel

Posted Aug 23, 2017
The noise from the freeway was deafening. When I arrived the thermostat had been set to 60 F. Minimal amenities. The only good thing was the kitchenette, including a stove, range, and full-size refrigerator. This is really for people looking for an extended stay who can't afford anything better.
2 out of 5
by A verified traveler from iowa

Smokers Convention

Posted Aug 19, 2017
This was more like staying in a college dorm than it was a hotel room. There was almost no hotel staff to speak of. The rooms are very bare-bones. We rented two rooms and one of them look like it had been very abused. But the most difficult part was when we got off the elevator, it smelled like the hallway had been filled with smokers. It was an overwhelming smell and it really ruined our experience there. I will not stay there again.
Comment from Hotel Management
Aug 28, 2017 by gm, Hotel Management
Sorry you did not enjoy your stay. We work hard to give our guests a good experience. We try to let everyone know that they may be in a smoking room when we are very busy. Have a great day Lori McManus General Manager
5 out of 5
by Rita from Florida

Terrific stay

Posted Jul 18, 2017 on Hotels
My husband and I stayed for a month at WoodSpring (previously Value Place). The room was very comfortable and the staff were great.
Comment from Hotel Management
Jul 22, 2017
Thanks for the wonderful review. We are glad you enjoyed your stay with us.
3 out of 5
by A verified traveler

Meh

Posted Jun 23, 2017 on Hotels
This is an extended-stay hotel in not great condition. The mattress was hard and lumpy, and there were a lot of mysterious stains on the bed skirt.
Comment from Hotel Management
Jun 29, 2017
Thank you for your feedback. If you had a issue with your bed skirt, the front desk would have been able to handle it if you let us know.
1 out of 5
by Jim

Worst hotel ever.

Posted Jun 20, 2017 on Hotels
This is the worst hotel ever. Caught someone from house cleaning smoking meth in a bathroom she was cleaning. Went to tell the manager and she called the police on ME. You couldn't pay me to stay at this place.
Comment from Hotel Management
Jun 29, 2017
Thanks Jim for your feedback. Unfortunately we have guests and staff that can not conduct themselves and the police need to get involved. We looked into the meth issue and did not find any proof. Hope your next hotel experience is a good one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Definitely need a car

Posted May 31, 2017 on Orbitz
Pleaseant enough... it's basic but clean .a car is necessary to get to shopping and food areas ... staff was kind ...
Comment from Hotel Management
Jun 14, 2017 by staff, Hotel Management
Thank you for your feedback
4 out of 5
by Lorrie

COMFIE and Clean

Posted May 22, 2017 on Hotels
well, I called ahead to see if we could get in our room about 1pm instead of 3 pm check in time. The lady i spoke with was very kind and arranged things so we could get in sooner. WHICH was perfect for us and allows to rest and get ready for our evening in DSM. the bed was very comfortable. Staff I spoke with was very nice. We were unable to get the shower to turn on and I called down and the nice young man explained to me to use a bit more strength or he would be more then happy to come and do it for us. We did manage to get it on and realized WHY someone tighten so badly (It was a bit leaky). The room was very nice, clean, fresh and comfie.. We will stay there again.
Comment from Hotel Management
Jun 14, 2017
Thank you for your feedback. The staff works very hard in giving the guest a clean and safe place to stay. We are looking forward to your return
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 10, 2017 on Hotels
3 out of 5
by Lawrence

Posted May 9, 2017 on Hotels
You get what you pay for. Furnishings are sparse and decoration is non existent. Similar to a dorm room.