Lobby lounge

Reviews of Graduate Ann Arbor

4 out of 5
Graduate Ann Arbor
615 E Huron Street, Ann Arbor, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews" "
Rating 8 - Good. 179 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Youning, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for visiting Umichi
Stayed 2 nights in Apr 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Very convenient!!!
Stayed 4 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 24, 2024
Dear Alberto, Thank you for choosing Graduate Ann Arbor for your hotel accommodations. We aim to provide our guest with a pleasant stay and I am pleased to see we were able to meet your expectations. We look forward to your next visit.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 23, 2024
Dear Mike, We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We appreciate your review and look forward to welcoming you back on a return visit.

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice view of U Mich campus from room. Friendly, accommodating staff.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 23, 2024
Dear Meredith, Thank you for choosing Graduate Ann Arbor for your downtown hotel accommodations. We aim to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and we are thrilled to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Georjean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 24, 2024
Dear Georjean, Thank you for leaving a review of your recent stay. We aim to provide our guests with a comfortable stay and a I am thrilled to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 24, 2024
Dear Charles, We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back on a return visit.

10/10 Excellent

ikjun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to visit umich
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 17, 2024
Dear Ikjun, Thank you for choosing our hotel and for leaving a review of your recent stay. We am to provide our guests with a clean and comfortable stay and we are thrilled to see you enjoyed your visit. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Kyungoh, Greenwich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for who visits Ann Arbor campus!
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 17, 2024
Dear Kyungoh, Thank you for choosing Graduate Ann Arbor and for taking the time to share your review. We are thrilled to see you enjoyed your stay with us while visiting campus. We look forward to welcoming you back in the future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the temperature. The hallways were meat-locker cold, and the rooms were also uncomfortably cold. There was a thermostat that would not go above 69, and there is no way that room was 69 degrees.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 16, 2024
Dear Jennifer, Thank you for staying with us and for taking the time to complete a survey. We aim to provide our guests with a comfortable stay, and I am happy to see we were able to meet your expectations. Your review, which highlights some successes and areas for improvement, is welcomed as it helps us foster change for the better. We look forward to welcoming you back on a return visit.

4/10 Poor

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 16, 2024
Dear Patricia, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit.

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 15, 2024
Dear Karl, Thank you for choosing us and for taking time to leave a review. We are pleased to hear you enjoyed your stay and look forward to welcoming you back on a return visit.

10/10 Excellent

Gregory, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Graduate. Perfectly located, comfortable and fun. I stay here every time I come to town.
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 15, 2024
Dear Gregory, Thank you continuing to choose Graduate Ann Arbor for your downtown hotel accommodations and for leaving a review of your most recent stay. We are thrilled to see you enjoy each visit and look forward to welcoming you back again next time.

10/10 Excellent

Sachin

On campus location. Nice lobby area. Rokms on smaller side but well taken care of
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 15, 2024
Dear Sachin, Thank you for taking the time to share your review of Graduate Ann Arbor. We are pleased to see you enjoyed your visit and look forward to your next stay.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing!!!
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 12, 2024
Dear Catherine, Offering top-notch service to our guests and making their time in Ann Arbor more memorable is extremely rewarding to our team, I will be sure to pass along your kind words to our front desk team. We appreciate your review and look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

emylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 12, 2024
Dear Emylee, Thank you for reviewing your stay at Graduate Ann Arbor. We are thrilled to see you enjoyed your visit and we look forward to welcoming you back on your next trip to Ann Arbor.

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff.
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 11, 2024
Dear Jeffrey, Thank you for choosing Graduate Ann Arbor and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay and I am thrilled to see we were able to meet your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Morgan, Guest Relations on Apr 9, 2024
Dear Josephine, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Garin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outstanding service and atmosphere.
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 8, 2024
Dear Garin, Thank you for leaving a review of your recent stay at Graduate Ann Arbor. We aim to provide our guests with a comfortable stay and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Morgan, Guest Relations on Apr 24, 2024
Dear Marian, Thank you for leaving a review of your recent stay at Graduate Ann Arbor. We aim to provide our guests with a clean and comfortable stay and are thrilled to see you enjoyed your stay. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

ROSANA SANTOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service
Stayed 4 nights in Mar 2024
Response from Morgan, Guest Relations on Apr 1, 2024
Dear Rosana, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Response from Morgan, Guest Relations on Apr 1, 2024
Dear John, Thank you for staying with us and sharing your experience with us. I am sorry to see that your stay was only average as our goal is to exceed our guests expectations. We hope to have another chance to provide the experience we strive for on a return visit.

10/10 Excellent

James R

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept hotel. Location to pubs and restaurants made everything walkable.
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 30, 2024
Dear James, Thank you for staying with us and for taking the time to leave a review. We aim to provide our guests with a clean and comfortable stay, and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on a return visit.

10/10 Excellent

Ken, INDIANAPOLIS

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Apr 18, 2024
Dear Ken, Thank you for choosing Graduate Ann Arbor and for leaving a review of your recent stay. We are pleased to see you enjoyed your stay with us and we look forward to welcoming you back in the future.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 30, 2024
Dear Barbara, Thank you for choosing our hotel and for leaving a review of your recent stay. We are pleased to see you enjoyed your stay and hope to welcome you back on your next visit to Ann Arbor.

10/10 Excellent

Belisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
I came with my daughter as a prospective UMich student and we loved staying here: convenient! Lovely atmosphere, safe, walked everywhere and the staff are super nice. Totally recommend!
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 29, 2024
Dear Belisa, Thank you for choosing Graduate Ann Arbor and for leaving a review of your recent stay. Our hotel aims to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and are pleased to see we were able to meet your expectations. We look forward to hosting your family on a return visit.

4/10 Poor

Tia

Business traveler
Disliked: Cleanliness
Decent location, and nice staff. Remote for the tv and shower flow were not properly cleaned. It’s very dark if you don’t turn on all the lamps. Didn’t like the decor. Felt like I was staying in the old school style Union or league… Michigan theme is cool but I’d prefer a modern touch. Also valet parking was $35… slightly overpriced for what’s offered.
Stayed 3 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 29, 2024
Dear Tia, We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us.

10/10 Excellent

Tahra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful first stay at The Graduate! We visited our daughter who is a student at Michigan and lives across the street. The location is top notch and the staff is friendly and welcoming. The rooms were beautifully appointed. We loved coming down to the lobby, hanging out and reading, working on our computers and getting hot tea, coffee and a snack. We can't wait to visit Ann Arbor to stay again!
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 26, 2024
Dear Tahra, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your beautiful accommodations, as well as our top-notch service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Sam

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Apr 15, 2024
Dear Sam, Thank you for taking the time to leave feedback from your recent stay. It makes our day to know you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

CARY L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great views. Walking distance to restaurants, coffee shops, etc etc
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 25, 2024
Dear Cary, Thank you for staying with us and for leaving a review of your recent stay. We aim to provide our guests a clean and comfortable room in the heart of downtown Ann Arbor and we are happy to see you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Ann Arbor.

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. The noise from other rooms was the only complaint.
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 25, 2024
Dear Marcy, Thank you for choosing Graduate Ann Arbor and for taking the time to leave feedback. We aim to provide our guests with a clean and comfortable stay so I am sorry to hear of the noise complaint during your stay. We appreciate your review and look forward to your next visit.

10/10 Excellent

STEPHENIE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel, restaurant was great
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Apr 1, 2024
Dear Stephenie, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Apr 8, 2024
Dear John, Thank you for leaving a review of your recent stay. We are happy to see you enjoyed your visit and look forward to welcoming you back on a return visit.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Great shower and super comfortable bed!
Stayed 3 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 18, 2024
Dear Sara, Thank you for staying with us and for taking the time to share your experience. We aim to provide our guests with a clean and comfortable stay and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 19, 2024
Dear Gregg, Thank you for choosing Graduate Ann Arbor and for taking the time to share a review. We are thrilled to see you enjoyed your visit and look forward to welcoming you back in the future.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and property felt like a campus hotel.
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Mar 17, 2024
Dear Andrew, Thank you for choosing Graduate Ann Arbor and for taking the time to leave a review. We aim to provide our guests with a unique experience in the heart of downtown Ann Arbor and I am happy to see you enjoyed your visit. We look forward to welcoming you back on a future visit.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 18, 2024
Dear Marc, Thank you for choosing Graduate Ann Arbor for your downtown accommodations. We are thrilled to see you enjoyed your visit and look forward to welcoming you back on a return visit.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained . The highlight of the stay was the exceptional service provided by the front desk. They were knowledgeable efficient and seemed to genuinely care about each guest .anytime I’m in Ann Arbor I would definitely stay here !
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 15, 2024
Dear Elizabeth, Reviews like yours are why we do what we do. Offering top-notch service to our guests and making their time in Ann Arbor more memorable is extremely rewarding to our team, I will be sure to pass along your kind words. We appreciate your feedback and look forward to welcoming you back on your next trip to Ann Arbor.

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Response from Morgan, Guest Relations on Mar 12, 2024
Dear Kim, Thank you for choosing Graduate Ann Arbor for your downtown accommodations. We aim to provide our guests with a clean and comfortable stay and I am happy to see we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Rosalie Valas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival was great and they were able to provide early check in which was a plus!
Stayed 1 night in Mar 2024
Response from Morgan, Guest Relations on Mar 9, 2024
Dear Rosalie, Thank you for taking the time to leave feedback from your recent stay. We are thrilled to see you enjoyed your visit and we hope to welcome you back on your next visit to Ann Arbor.

10/10 Excellent

Can

Stayed 2 nights in Feb 2024
Response from Morgan, Guest Relations on Mar 29, 2024
Dear Can, Thank you leaving a review of your recent stay. We are thrilled to see you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Engaging staff, clean room with nice bed, history and style.
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Mar 2, 2024
Dear Miranda, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your visit. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable to the campus and a lot of dining options. The room is spacious, clean and with a nice view of the city.
Stayed 2 nights in Feb 2024
Response from Morgan, Guest Relations on Mar 2, 2024
Dear Stephanie, We aim to provide our guests with a clean and comfortable stay in the heart of Ann Arbor and we are thrilled we were able to meet your expectations. We appreciate your review and look forward to hosting you on your next visit.

10/10 Excellent

Maggi, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to U of M. Lobby is a nice place to work. Really like the Expedia vouchers.
Stayed 2 nights in Feb 2024
Response from Morgan, Guest Relations on Feb 27, 2024
Dear Maggi, Thank you for choosing Graduate Ann Arbor and for taking the time to leave a review. We are thrilled to see you enjoyed your visit and look forward to your next stay.

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Feb 26, 2024
Dear Ingrid, Thank you for leaving feedback of your recent stay. We are thrilled to see you enjoyed your visit and look forward to seeing you next time.

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique decor of the hotel, and the staff was very kind. There is no parking onsite, unless you pay 35.00 per night. I also think each floor should have a microwave, instead of 2-floors current. Nice location to walk to the downtown area and UM campus.
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Feb 26, 2024
Dear Michele, Thank you for choosing Graduate Ann Arbor for your downtown accommodations and for taking the time to leave a review. We appreciate your feedback and look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could be more friendly but it’s always a good experience staying there.
Stayed 2 nights in Feb 2024
Response from Morgan, Guest Relations on Feb 26, 2024
Dear Juliana, Thank you for staying with us and for leaving a review. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Amy J, Glen Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Mar 25, 2024
Dear Amy, Thank you for choosing Graduate Ann Arbor and for leaving a review of your recent stay. We aim to provide our guests with a top-notch stay and we are thrilled to see we were able to meet your expectations. We look forward to welcoming you back on your next visit to Ann Arbor.

10/10 Excellent

Chana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is centrally located, walking distance to restaurants and U Michigan. The staff is so nice and friendly. Rooms are nice size and very cozy. No complaints here.
Stayed 3 nights in Feb 2024
Response from Morgan, Guest Relations on Feb 23, 2024
Dear Chana, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed our top-notch service and central location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in gave us a great recommendation for dinner. She was very friendly.
Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Feb 19, 2024
Dear Andrea, Thank you for taking the time to leave a review of your recent stay. Our team works hard to provide each guest with a positive stay, I will be sure to pass along your kind words. We look forward to welcoming you back in the future.

10/10 Excellent

marissa

Stayed 1 night in Feb 2024
Response from Morgan, Guest Relations on Mar 25, 2024
Dear Marissa, Thank you for choosing our hotel and for taking the time to leave a review of your recent stay. We aim to provide our guests with a great experience in the heart of Ann Arbor. We are thrilled to see you enjoyed your visit. We look forward to welcoming you back on a return visit.