Posted Sep 26, 2016
No problem with checking in, but during the stay our room was not cleaned after the first night. They could not bring towels to our room because they could not leave the desk. Then our room was given to another person. We found on the second day they had us in the wrong room. The office did not know if our room had been cleaned the second day. They locked our room and then stated they needed to know who was in the room. they gave us another room card, which did not work. Had to made multiple trips to the office. It's like the office did not know what was going on.