Not bad in a pinch
Posted Jan 12, 2017
Hotel was hard to find, quite dated, elements were minimally adequate, parking awkward, tv remote was annoying, shower had industrial dispensers, bed was not very firm, heater was overhot, glass shelf in bathroom kept sliding out, not nought shelves in bathroom, not enough outlets, had to unplug bedside lamp to charge phone.
Comment from Hotel Management
Jan 13, 2017 by guest relations manager, Hotel Management
I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not up to standards demand during our renovation period.
Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! These extensive renovations will allow us to provide the very best hotel experience to our valued guests. Please stay with us again soon so that we can demonstrate our commitment to your comfort.
Guest Relations Manager
BEST WESTERN Annapolis