Ratings based on 1,356 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis, MD

Nicer than expected, clean, close to everything

Posted Nov 17, 2017
very nice staff. great colors/decor in the hotel. very quiet, which was much appreciated. will definitely go back to this hotel again if staying in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to mall

Posted Nov 14, 2017
Pros: Location and staff
Cons: N/a
I stayed there to do a job at the mall, easy check in and out, friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
stayed two nights. room clean and comfortable. front check in girl was fun and informative.
Comment from Hotel Management
Nov 14, 2017 by elsa, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to complete the survey. Your feedback is very important to us. We appreciate it. We are thrilled to learn that you loved your stay with us at the Crowne Plaza Annapolis. We hope to see you soon again. Have a lovely day. Thank you Elsa
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia, md

Halloween Sysu

Posted Nov 3, 2017
We thought the hotel Staff there was nice. The room is clean and just Hotel which is 30 years old has been renovated nicely. It is only 3 miles from downtown Annapolis.
Comment from Hotel Management
Nov 4, 2017 by elsa, Hotel Management
Dear Dave, Thank you so much for choosing to stay with us at the Crowne Plaza Annapolis. It is our pleasure to serve you. We are delighted to learn that you enjoyed your stay with us. We thank you for taking the time to complete the survey. We hope to see you soon again. Have a lovely day. Thank you Elsa
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond va

Nice staff

Posted Oct 30, 2017
The front desk staff went above & beyond in helping me fill my coolers with ice for our day at the lacrosse tourn. Thankyou!
Comment from Hotel Management
Nov 1, 2017 by elsa, Hotel Management
Dear Hyde, Thank you so much for choosing to stay with us at the Crowne Plaza Annapolis. We appreciate you taking the time to compete the survey. We hope to see you soon again. Have a lovely day. Thank you Elsa
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Oct 27, 2017
Pros: Very clean and affordable, friendly staff.
We enjoyed our stay. The Crowne Plaza was very clean, friendly staff.
Comment from Hotel Management
Nov 1, 2017 by elsa, Hotel Management
Dear Stephanie, Thank you so much for choosing to stay with us at the Crowne Plaza Annapolis. We are delighted to learn that you loved our cleanliness and friendliness of our property and staff. We hope to see you soon again. Have a lovely day. Thank you Elsa
4 out of 5
Recommended
for Other
by A verified traveler from virginia

FRONT DECK CLERK

Posted Oct 25, 2017
EVERYTHING GREAT EXCEPT FRONT DESK CLERK. She was out of the office for about 5 minutes when we arrived. When she came back she was abrupt, unfriendly and I had to ask twice what she was saying for every word out of our her mouth. My wife and I looked at each other in disbelief .and we've travel to many countries and many venues within the USA and have never experienced this unacceptable level of clerk on a front desk. Management should let her go.
Comment from Hotel Management
Nov 1, 2017 by elsa, Hotel Management
Dear Dave, We appreciate your feedback. It is very important to us. We thank you for taking the time to complete the survey. We apologize for the inconvenience you had during your stay. This is not the norm for our hotel. We hope to see you soon again so we can have a chance to exceed your expectations. Have a lovely day. Thank you Elsa
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

Excellent Hotel...Very Convenient....Very Friendly

Posted Oct 24, 2017
Title sums it up! Very welcoming and accommodating front desk. Location convenient to town of Annapolis, Naval Academy and adjacent to restaurants. Very comfortable beds! Very quiet! Would definitely recommend!
Comment from Hotel Management
Nov 1, 2017 by elsa, Hotel Management
Dear Valued Guest, Thank you so much for choosing to stay with us at the Crowne Plaza Annapolis. We are delighted to learn that you loved your stay with us. It is like a music to our ears. We appreciate your feedback. It is very important to us. We hope to see you soon again. Have a lovely day. Thank you Elsa
5 out of 5
Recommended
for Everyone
by A verified traveler from Waretown, NJ

Fine upscale hotel, convenient to the Boat Show.

Posted Oct 19, 2017
Pros: Clean, modern, comfortable spacious room.
Cons: Breakfast.
Location: Convenient to all Annapolis attractions.
Overall excellent experience, but breakfast could be better. I would have liked an omelet and was led to believe that it was included in the breakfast buffet, but then found that it was not. It would have cost much more.
Comment from Hotel Management
Nov 1, 2017 by elsa, Hotel Management
Dear Valed Guest, Thank you so much for taking the time to complete the survey. We appreciate your feedback. It is very important to us. We hope to see you soon again. Have a lovely day. Thank you Elsa
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2017
it was clean and comfortable. Check in and out were efficient
Comment from Hotel Management
Oct 7, 2017 by elsa, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to complete the survey. We appreciate your feedback. It is our pleasure to serve you. We hope to see you soon. Have a lovely day. Thank you Elsa