Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mother Daughter in Anapolis

Posted Aug 16, 2015
Pros: The style of the hotel was great against the history of Anapolis.
Cons: Not really
Location: This hotel is within walking distance of all that downtown Anapolis has to offer.
Checking into the hotel was a breeze. We arrived late in the evening but the staff was ready for us.
Comment from EPC
Aug 18, 2015 by Barbara, EPC
Dear Guest, Thank you for choosing Loews Annapolis and I am delighted to hear our staff took care of checking you in easily especially arriving late in the evening and having a long day of travel. Thank you for choosing Loews Annapolis, and we hope to have the opportunity to welcome you back soon! Best wishes, Barbara McMahon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Norco, CA

Convenient Location

Posted Aug 11, 2015
Pros: Proximity to restaurants and bars.
Cons: Overall very good.
Location: Lots of restaurant choices within the immediate area of the hotel and a comfortable walk (if you are fit) to Dock Street area shops and restaurants.
Very convenient location. Walking distance to restaurants, bars and Dock Street area. Clean comfortable room. Very good restaurant in the hotel. Looks like a great location for large meetings/gatherings.
Comment from EPC
Aug 18, 2015 by Barbara, EPC
Dear Tony, Thank you so much for your positive comments. It is delightful to read how you liked our convenient location being a short walk to local restaurants, bar and the waterfront area. I am thrilled you found our rooms clean and comfortable and our restaurant to be very good. We have recently updated all our rooms and suites in 2014 and we recently opened our restaurant BAROAK Cookhouse & Taproom in April. We hope you will visit again soon! Thank you very much for choosing Loews Annapolis. Cheers, Barbara McMahon General Manager
3 out of 5
by A verified traveler from pa

great location, friendly staff

Posted Aug 7, 2015
Pros: location
Cons: bathroom cleanliness
Location: Wiithin reasonable walking distance of the town center/shopping area
Great friendly and helpful staff. However there was mildew on the grout in the bathroom plus a very sewer like odor when using the bathroom sink. Had to keep the door closed so as not to smell the odor. Not a cheap hotel for a problem that could have been easily taken care of.
Comment from Hotel Management
Aug 11, 2015 by Barbara, Hotel Management
Dear Joe, Thank you so much for taking the time to share your experience with us during your recent stay. Thank you for your kind words on our friendly and helpful staff. We are proud to have Team members that genuinely care for our guests. I am truly sorry to read about your comments about the odor and mildew in your bathroom. Please accept my sincere apologies and I assure you that our Director of Engineering and Housekeeping Manager will address this immediately and have the bathrooms thoroughly inspected to ensure that this is an isolated case. Once again, thank you for your feedback and we hope we will have the opportunity again to welcome you back for your future trips to Annapolis. Warm regards, Barbara McMahon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis, md

Another great stay

Posted Aug 1, 2015
The staff was exceptional and the new restaurant/bar they added, while a little pricey, was amazing.
Comment from Hotel Management
Aug 7, 2015 by Barbara, Hotel Management
Dear Marc, Thank you for your positive feedback and it was our pleasure to welcome you back! I am delighted to hear you found our staff exceptional and our new restaurant, BAROAK Cookhouse & Taproom amazing! Please know that I will share your appreciation to the rest of the Loews Team. It is motivating to us all to hear of your kind words. We hope you will visit again soon and we always look forward to welcoming you back. Warm regards, Barbara McMahon General Manager
3 out of 5
by A verified traveler from virginia

Need to fix A/C issues

Posted Jul 20, 2015
Nice hotel within walking distance to everything. Rooms are nice but ours was hot. The thermostat too close to vent so the reading is right by the vent and not actual temp of the room. We got no sleep because it was so warm in the room.
Comment from Hotel Management
Jul 22, 2015 by Barbara, Hotel Management
Dear Guest, Thank you for taking valuable time to give us your feedback. I am delighted to hear you loved our location and our rooms but I am disappointed to hear you did not have a restful stay as it was warm in your room. I am truly sorry for that experience and our Director of Engineering will address this immediately by having our rooms checked for AC issues. Thank you for choosing Loews Annapolis. We sincerely appreciate both positive and constructive feedback. I hope we will have the opportunity to welcome you back soon to Loews Annapolis. Warm regards, Barbara McMahon General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

2 Adults + 2 kids = 2 rooms

Posted Jul 20, 2015
If you are 2 adults and 2 kids, make sure you book 2 rooms.
Comment from Hotel Management
Jul 22, 2015 by Barbara, Hotel Management
Dear Guest, Thank you very much for your comments. We offer a choice of a king size bed or 2 double beds in ours rooms to accommodate guests depending on the size of their party. Thank you for choosing Loews Annapolis Hotel and we hope to have the opportunity to welcome you back soon! Warm regards, Barbara McMahon General Manager
4 out of 5
by A verified traveler

Stay

Posted Jul 16, 2015
It was too expensive and no perks. No free breakfast, parking is too expensive so stay was around 200$ a night total! 20$ a night to park on your own in the back of hotel and have to walk almost 2 blocks to get back to hotel was annoying. Room was nice and clean and hotel staff was pleasant. I think if the parking was included in the hotel stay it would be worth it.
Comment from Hotel Management
Aug 4, 2015 by Barbara, Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback. I am delighted to hear you found our room nice and clean and our staff pleasant. I am truly sorry you found your stay too expensive with no free breakfast and parking. Our pricing Is comparable with other downtown hotels and we feel we provide good value. We regret that this was not your impression and we sincerely apologize. Thank you for choosing Loews Annapolis. We sincerely appreciate feedback both positive and those with areas for improvement as they are critical to our continual improvement and guest satisfaction. We hope to have the opportunity to welcome you back on your future visits to Annapolis. Warm regards, Barbara McMahon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
It was a great experience and amazing location.
Comment from Hotel Management
Jul 16, 2015 by Barbara, Hotel Management
Dear Guest, I am truly delighted to hear you had an amazing stay with us! Thank you for choosing Loews Annapolis and we look forward to welcoming you back. Cheers, Barbara McMahon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to center of town

Posted Jul 8, 2015
Short weekend stay. Great location. Loews is always good. Nice tap room in lobby.
Comment from Hotel Management
Jul 16, 2015 by Barbara, Hotel Management
Dear Guest, Thank you for your positive comments! I am happy you had a wonderful weekend stay and thank you for choosing Loews Annapolis. We hope to have the opportunity to welcome you back every time you are able to escape to Annapolis! Best wishes, Barbara McMahon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Nice hotel in a good location

Posted Jul 5, 2015
Nice location. Very nice staff. The hotel itself is a bit dated, hallways and rooms need some TLC. Skip the restaurant. There are much better places around.
Comment from Hotel Management
Jul 16, 2015 by Barbara, Hotel Management
Dear JJ, Thank you for taking the time to give us your feedback. I am happy to hear you loved our location and the service our staff provided but I am disappointed to hear we did not meet your expectations with our restaurant and hotel upkeep. We value your feedback, both positive and negative and appreciate knowing where we can improve on. Thank you for choosing Loews Annapolis and I hope we will have the opportunity to welcome you back to Loews Annapolis. Thank you. Barbara McMahon General Manager