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Reviews of Graduate Annapolis

4 out of 5
Graduate Annapolis
126 West St, Annapolis, MD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1077 reviews" "
Rating 8 - Good. 175 out of 1077 reviews" "
Rating 6 - Okay. 60 out of 1077 reviews" "
Rating 4 - Poor. 18 out of 1077 reviews" "
Rating 2 - Terrible. 11 out of 1077 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick on Apr 13, 2024
Thank you for staying with us and providing this feedback!

8/10 Good

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel! Our family loved the nautical/graduate theme and lobby area. Location was perfect, walkable to the restaurants, Naval Academy, and waterfront areas we wanted to explore. As other reviews have mentioned, the rooms are not very well soundproofed, plus, the cleaning staff were up very very early (~6:30am on a Sunday morning) making alot of noise prepping for their cleaning shifts, and opening and closing doors. I'm all for that, but perhaps a bit later on the weekends - say 8am before all the serious cleaning and racket starts would have been appreciated.
Stayed 1 night in Mar 2024
Response from Alan on Apr 6, 2024
Thank you for staying with us at Graduate Annapolis and for your kind survey.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location. Clean, well-kept. Excellent place to stay.
Stayed 3 nights in Apr 2024
Response from Alan on Apr 6, 2024
Thank you for staying with us at Graduate Annapolis and for your kind survey.

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Easy parking Very friendly staff
Stayed 2 nights in Mar 2024
Response from Nick on Apr 1, 2024
Thank you for staying with us, Tracy!

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024
Response from Alan on Apr 3, 2024
Thank you

6/10 Okay

rudolph, Annapolis

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They changed my room number
Stayed 1 night in Mar 2024
Response from Alan on Apr 3, 2024
Thank you

8/10 Good

Jeffrey

Traveled with partner
Liked: Amenities
Clean property friendly staff. Parking was expensive
Stayed 1 night in Mar 2024
Response from Alan on Apr 3, 2024
Thank you

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alan on Apr 3, 2024
Thank you

10/10 Excellent

joseph, philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Huge room with a desk, couch and king bed. The bathroom was safe (non-slippery tub) with wonderful shampoo, soap, etc. Staff was friendly and helpful. My second stay here and when I go back to Annapolis, I will reserve again.
Stayed 1 night in Mar 2024
Response from Nick on Apr 1, 2024
Joseph, thanks for staying with us in Annapolis!

8/10 Good

John, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barista, Bella in the Trophy Room and Nick at the Front desk were excellent. Like most Graduate properties, they have modernized the lobby and other facilities but the rooms are not updated, but I knew this going in. My only issue was the main bartender (Al) in the trophy room was a grumpy old man and rude to several customers and overwhelmed while Issac and the others were calm and cool. The location is excellent and the food was very good.
Stayed 2 nights in Mar 2024
Response from Nick on Mar 26, 2024
Thank you so much for staying with us and providing this feedback!

2/10 Terrible

SHAWN

Stayed 2 nights in Mar 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Jennifer, Wilmington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close enough to the bars, restaurants, and shops near the Dock to walk, but removed enough where it’s in a quiet area. Great service. Comfortable beds. Very clean. And the food in the restaurant was delicious.
Stayed 1 night in Mar 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Audie-Ame, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal to visit Annapolis and the Naval Academy. The physical structure of the hotel is acceptable but cannot be considered topnotch. Low quality construction in terms of finish, fixtures and material.
Stayed 1 night in Mar 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful, nice staff. Fun, unique Annapolis charm and decor.
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

8/10 Good

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and loved the colourful room which was cleaned to high standard. Food in restaurant could be of a higher quality.
Stayed 3 nights in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Jade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night at the Graduate for a girls weekend. The location was perfect! Parking was easy, walkable to multiple restaurants and the spa. The room was very clean with comfortable beds and sheets. The onsite restaurant had good food offerings. All the staff members we interacted with were very friendly. Would highly recommend this hotel and def plan to stay again.
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Errikka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style. staff was very friendly and it was clean and fresh
Stayed 4 nights in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Susie

Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Frank J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! love this chain always cool hip retro hotels
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los of character. Great front desk staff. Room super clean. We had a king bed. Loved the VIP perk of free valet parking. There is a restaurant on premises. We went there at 9 pm and they didn't have decaf coffee.
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Jamie, Silver Spring

Business traveler
Liked: Cleanliness, staff & service
All staff were very attentive. The food was really good
Stayed 1 night in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Patti

Stayed 2 nights in Feb 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Everything in walking distance and great food choices.
Stayed 2 nights in Jan 2024
Response from Nick at Front Desk on Feb 1, 2024
Thanks for staying with us and providing this feedback! We are so glad you had a wonderful time with us at Graduate Annapolis and we hope to see you again sometime soon.

10/10 Excellent

Warren

Liked: Cleanliness, property conditions & facilities
Very well maintained
Stayed 2 nights in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
28 dollar resort fee per night was added but not disclosed by Expedia.
Stayed 1 night in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Margaret, Newtown Square

Stayed 1 night in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Everyone was so friendly and welcoming. The room was gorgeous and so comfortable. Drinks were delicious. We will definitely be back.
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was great. very unique
Stayed 1 night in Jan 2024

10/10 Excellent

Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Colin

Stayed 1 night in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

10/10 Excellent

Denise

Stayed 2 nights in Jan 2024

8/10 Good

Lorianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly. Hotel was overall clean and has a unique atmosphere. Only complaints was the a/c didn't work well. Even on the lowest setting, it was still hot in the room. Bed was not the comfiest but bearable for one night. Sink plug did not work so we had to take the plug out to avoid standing water. My major issue was with hotels.com. The listing noted free valet parking in several places as a silver member perks. When I asked the hotel upon my arrival about it, they said there was nothing showing on their end about it. When I reached out to hotels.com they gave me a very very hard time about it and said that was not included in the listing. I had to send screenshots proving it was. After an hour and talking to a supervisor, they offered me a refund for the valet parking as a "courtesy". This is no fault to the hotel itself but traveler beware of false listings.
Stayed 1 night in Jan 2024

10/10 Excellent

Ray

Stayed 2 nights in Jan 2024
Response from Alan on Mar 23, 2024
Thank you.

4/10 Poor

kevin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Worst Presidential Suite ever. Bathroom very poor and scalding water only. Tub shower combo awful ... have to step up 3 feet to shower. Bet Not as described in online video. No robes at all... even on request. "Free drink" coupons are a joke for what's offered. Very disappointing.
Stayed 1 night in Jan 2024

10/10 Excellent

Nelson

Stayed 1 night in Dec 2023
Response from Alan on Mar 23, 2024
Thank you.

2/10 Terrible

Mike

Will never book anything on Travelocity again.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole Bush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Syd

Traveled with group
Liked: Staff & service, amenities
Love the property, but booking through Expedia I paid 3 times what the guys in an identical room next to me paid. Will re-visit the Graduate, but never use Expedia again
Stayed 1 night in Dec 2023

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zhongping, Greenwich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Dec 2023

10/10 Excellent

Kristy

Stayed 1 night in Dec 2023

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE fun at the Graduate!
From the friendly, smiling greeting and fantastic service from Gellie upon arrival to when we departed, we had a fantastic stay! Loved the covered parking garage and proximity to Rams Head On Stage since my band played there for NYE. Clean room, comfortable bed overlooking the beautiful atrium! Loved it here.
Atrium
Stayed 1 night in Dec 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Nick at Front Desk on Feb 1, 2024
Thank you for staying with us in and leaving us this feedback! We are glad you had a great time with us at Graduate and we hope to see you again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023