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Reviews of Hotel du Nord

2 out of 5
Hotel du Nord
24 Rue Sommeiller, Annecy, Haute-Savoie

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 458 reviews" "
Rating 8 - Good. 207 out of 458 reviews" "
Rating 6 - Okay. 45 out of 458 reviews" "
Rating 4 - Poor. 9 out of 458 reviews" "
Rating 2 - Terrible. 4 out of 458 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, great location too
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose, Oakton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, convenient location and amazing staff. Frontdesk lady is friendly and kind!!
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller from Norther Ireland
Very friendly & helpful staff Well located for all amenities including train & bus links Clean & comfortable rooms
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location Clean and convenient
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Stayed 2 nights in Sep 2023

8/10 Good

Guan Yi

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience ☺️
It is an older building but they are doing wonderful renovations. The staff that I dealt with, Adelisa, Juergen and Lieve were excellent and very helpful. For the price and location I would stay again. Would like to see a washcloth added to towel ensemble, though.
Stayed 2 nights in Jun 2023

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel by the old town and close to the lake and park. Great friendly staff that want to ensure you are happy. Air conditioning, plenty of hot water and they supplied us with a kettle when we asked for one.

10/10 Excellent

Kyo

Stayed 1 night in Jan 2023

10/10 Excellent

BAUTE

Stayed 2 nights in Oct 2022

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always good to stay in friendly European hotels.
Stayed 2 nights in Sep 2022

10/10 Excellent

Fernanda

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place close to the train station and old town. Good value breakfast, very friendly staff - gave good recommendations for bike rentals, restaurants and things to do.
Stayed 2 nights in Jul 2022

10/10 Excellent

DANIELA ANTONINA

Stayed 1 night in Aug 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of downtown, you can walk basically anywhere in the downtown area, without walking out of your bedroom door straight into a restaurant dining area like other hotels in the area. Great balcony view, the room lighting was great. They had a towel drying rack in the bathroom. Bathroom was quite small though, and shower was close to standing room only. And I am not a big person. The towels were also a little rough and could have been cleaner, (I noticed a hair on one as I dried myself off). Staff is friendly and accommodating, though you have to leave your key at the front desk whenever you leave which is a bit annoying and lacks privacy, as they will know whenever you come and go into your room. They offer a breakfast that is around $9 a day, and its quite a sampling of the French breakfast cuisine, better than you could get most anywhere else.
Stayed 4 nights in Jul 2022

10/10 Excellent

annick

Stayed 3 nights in Jul 2022

10/10 Excellent

Terje

Stayed 1 night in Jun 2022

10/10 Excellent

Yourim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, basic facilities
The hotel is well situated for shops and some bars and restaurants. The old town with lots more is about 10 mins walk. No parking though and secure parking about 2 mins away is 10 euros per day. Staff are very friendly and helpful and the breakfast is ample. Lift is a bit small especially if you have more than one case! The room wasn't huge but adequate although the shower cubicle was a bit small - wouldn't like to be a big man in there that's for sure! As its small there's no communal lounge or bar so there's only your room to sit in if you aren't out in town. We also booked an extra night and were disappointed we weren't charged the same rate as the other two. We enjoyed our stay though and would stay again if we went back.
Stayed 2 nights in Apr 2022

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
We arrived by train. No idea of what to expect. Hotel was close to train station and "Old Town" . All witin walking distance. First encounter was warm and welcoming. She gave us information on tours and provided map of town. A shift change and the second person walked us to the resturaunt. Room was basic, but very clean. It was used to store luggage and sleep. Bathroom, very clean and on demand hot water. They offered to store luggage after check out if needed. Would highly recommend HOTEL DU NORD.
Stayed 2 nights in Mar 2022

10/10 Excellent

Alannah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and wonderful staff. The hotel was beautiful, clean, and had everything we needed. We enjoyed a very comfortable and cozy Christmas at Hotel du Nord.
Stayed 4 nights in Dec 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The hotel is close to the train station which was our primary reason for selecting it. Strasbourg was cold and the heater in the room was not warm enough, so I talked to the front desk and they provided a small electric heater which was good enough. Thanks…
Stayed 3 nights in Dec 2021

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant surprise
Pleasantly surprised by this room. Very small, but fresh and clean. Comfortable bed. A small desk. Cube storage for closet and shelves. Tiny but very clean shower with good hot water. Well-lighted bathroom. Great location.
Stayed 1 night in Nov 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid if you are travelling alone. The room they gave me was in pretty bad shape, with discusting dirty chair and phone. The walls and doors are stained from fingermarks. There was no hot water on the first night, barely any on the second, I had a cold shower. The windows point to the backstreet and offer no view. This room would be better converted in a small broom storage. But I saw from the open doors that some of the bigger room seems cleaner. The dining room was clean. Mostly the staff was super friendly and responsive to email, just too bad for the room.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in annecy
A well priced hotel in annecy downtown. Very courteous hotel team, very central and easy access everywhere. Room renovated, super clean. Breakfast wide choice available
Stayed 4 nights in Aug 2021

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, I would stay again
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Great hotel at very reasonable price. Air-conditioned room, which was fantastic in the heat of summer! Very friendly, helpful staff. Great location, close to everything. Comfortable room with spacious bathroom.
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
a decent option
The room was clean, if a bit small. The front desk service was friendly. It was weird that there was a city hotel tax that had to be paid separately.
Stayed 1 night in Dec 2019

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine but no hot water in bathroom.
Staff very friendly and polite. Bed very comfortable. Breakfast was fine. No hot water in the evening, so you had to take a shower in the morning or not at all.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Team on Dec 7, 2019
Bonsoir, Nous vous remercions d'avoir partagé votre avis sur notre établissement. Votre satisfaction est notre priorité. Nous espérons de vous accueillir de nouveau à l'hôtel du Nord. Cordialement. L’équipe de l'hôtel du Nord.

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from team on Nov 26, 2019
Bonsoir Marc, Toute l'équipe est heureuse de constater que votre séjour a été à l'hauteur de vos attentes .Votre satisfaction est notre priorité. Nous espérons de vous accueillir à nouveau à l'hôtel du Nord. Cordialement. L’équipe de l’hôtel du Nord.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great for walking around old town and there are lots of coffee shops, restaurants, and window shopping in the area. I felt safe as a solo woman traveler. Would definitely recommend! Clean, friendly, comfortable, convenient, and a great price!
Stayed 3 nights in Nov 2019
Response from team on Nov 24, 2019
Dear guest, Thank you for taking the time to write us a review. We pleased to read that you have enjoyed your stay with us. We are glad you liked the location of the hotel. We hope that we have the pleasure of welcoming you soon. Best regards. The team of Hotel du Nord.

8/10 Good

Verified traveler

Liked: Cleanliness
No hangars for towels. Just a stoll to leave clothes when showering...
Stayed 1 night in Oct 2019
Response from Team on Nov 14, 2019
Dear guest, Thank you for your review following your stay with us. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Best regards. The team of hotel du Nord.

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main attraction of the city.Right near everything. Access to parking at 5 min walk. .
Stayed 1 night in Sep 2019
Response from Team on Nov 14, 2019
Dear guest, We thank you for taking the time to write us a review.We are pleased to read that you appreciate the location of the hotel , near the old town and the lake. We hope that we have the pleasure to welcome you again during your next trip. Best regards. The team of hotel du Nord;

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the bus station and the old part of the town. Nice breakfast. Very comfortable bed and plenty of hot water in the bathroom.
Stayed 3 nights in Sep 2019
Response from Linda on Oct 1, 2019
Hello, We are pleased to see that you enjoyed your stay at the hotel. We hope we will welcome you again in the near future. King regards, Front desk.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Linda on Aug 29, 2019
Bonjour, Nous vous remercions pour votre appréciation. Cordialement, La réception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Linda on Aug 29, 2019
Bonjour, Nous vous remercions pour votre appréciation. Cordialement, La réception

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in an ideal location.
Have been to Annecy before and always stayed in the more modern hotels in the area. Decided this time to try one of the more 'local' hotels that are dotted around the town centre and we were quite happy with our choice. It's a small, friendly hotel with no frills but is in an excellent location, central for everything. The staff at reception were always welcoming and polite from check in to check out and we were always greeted with a smile. The room was spotlessly clean and the air con was a godsend. The breakfast was average but not an issue because as the hotel is so central there are plenty of choices around you. Would have liked to see tea/coffee/biscuits in the room but that is my preference not a complaint. This was out 4th visit to Annecy and would definitely stay at the Citotel Du Nord again.
Stayed 7 nights in Jul 2019
Response from jf on Aug 12, 2019
Good evening !! Thank you so much for your very kind, sweet , comments !! We will be very pleasd to welcome you again !! Best regards. Reception Service

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Room was small. This was compensated by the grrat location to the Old town and the rail and bus stations.
Stayed 2 nights in Jun 2019

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The bed is comfortable. Staff is friendly.
Stayed 1 night in Jun 2019

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, right in the centre of town but still quiet at night. Old lift, but worked fine.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Eiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Excellent location in Annecy's old town, just minutes walk from the train station. The staff were welcoming. I didn't have the breakfast buffet, but the photo looked good. There is no sound-proofing, so I heard my neighbors walking, speaking, and using the bathroom. The bed was two twins pushed together, so I had to get used to the lumpy crack in the middle. The shower was a little tight. Overall, I thought this was good value for the price and would not hesitate to stay again for several nights.
Stayed 1 night in Dec 2018

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and central location accessible to tourism sites by foot. Single room will suits a solo/single visitor. Excellent English - very impressive to be spoken to in English by the hotel staff and service providers in the city. Only negative was that breakfast food got finished quickly even though I was there 45 minutes before the official breakfast ending time.
Stayed 2 nights in Oct 2018

8/10 Good

azadeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than anything this hotel has great staff ...very helpful and bilingual
Stayed 2 nights in Sep 2018

8/10 Good

Mary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful central location
Rather unusual decoration on the stairs, quite hippy!!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel very close to train station
We stayed here just one night to catch an early morning train. The room and bathroom were very clean and nice, and the check out process was reasonably quick and smooth.
Stayed 1 night in Jun 2018

8/10 Good

Santanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our choice at Hotel-du-Nord
We visited Annecy for 2 days during Easter and enjoyed our stay in Hotel du Nord. Hotel location is near to the station and also just a walk away from Old Town and some good restaurants. The shower-space was a bit small but all very clean and maintained. We had a small corridor attached to the room which was hanging out to the street! The price was cheaper/competitive than the other places on that holiday-weekend.