Ratings based on 425 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Kuwait

be aware of this old hotel

Posted Jul 31, 2017
Pros: wifi and parking
Cons: housekeeping, breakfast and rooms
Location: shopping mall
well the stay was pleasing but the location wasn't good as it is kind of far from Annecy old town which results in walking 5 to 10 minutes to get to the lake, they had for some reason a separated toilet and the breakfast was weird because they ask you to do your eggs by yourself overall this isnt a 4 star hotel and i n anncey there is many 3 star hotel with much better experiance
3 out of 5
by A verified traveler

Posted Apr 13, 2017 on Hotels
walking distance to the old town (2nd floor right above the train station railway tracks !)
Comment from Hotel Management
Apr 15, 2017 by Novotel, Hotel Management
Dear Sir Many thanks for your comments. Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia.

Anncey novotel.center

Posted Apr 4, 2017
The staff are very friendly and helpful. Location is great.
Comment from Hotel Management
Apr 15, 2017 by Novotel Annecy, Hotel Management
Dear Yousef. Many thanks for your positive comments. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location next to gare sncf

Posted Mar 16, 2017
Location by rail station was perfect. Walk to both bus and train from hotel. Walk to old town too
Comment from Hotel Management
Apr 15, 2017 by Novotel Annecy, Hotel Management
Dear Yousef. Many thanks for your positive comments. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 17, 2017
Nice hotel close to all facilities. Wi-fi was extremely poor though
Comment from Hotel Management
Feb 19, 2017 by Reception, Hotel Management
Dear Guest, Thanks for your comment. You enjoyed your stay in our hotel, this is our best reward. Do not hesitate to ask the reception all day or night for a better wifi connexion, or any thing you would need. We hope to greeting you again next time, Best Regards,
4 out of 5
by Roger

Posted Feb 16, 2017 on Hotels
It was a wonderful weekend with the family , only one night at Novotel but it is to repeat. The Hotel was 10 mn walking from the old city, comfortable and clean .
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for your very nice comment. We would appreciated a lot to greeting you again next time. Best regards,
3 out of 5
by Lucinda

Good location but a bit run down in parts

Posted Feb 12, 2017 on Hotels
Great location, attentive staff, tired grubby bathroom and one tea bag for a family room of 4.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for the comment. Do not hesitate to call the reception for asking more tea if you need. I am pleased to read you enjoyed your stay. We hope to greeting you again, Best regards
5 out of 5
by joel

Great room with an interesting view!

Posted Jan 29, 2017 on Hotels
The reception staff I spoke to were friendly and helpful. The room was very clean and well maintained - it all looked quite new. The bed was comfortable although I thought the foldout bed's mattress was a little thin. My daughter said it was fine. It was only a short walk to the old part of Annecy and obviously very convenient if you're traveling by train. I didn't realise the hotel actually straddled the tracks. Sheldon would love the view we had from the window but would have been disappointed with the sound. The sound proofing meant that the train noise was a very distant rumble.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Guest, I would like to thank you for your very nice review. It is our best reward to read a comment like yours. We hope to greeting you again soon, Best regards,
4 out of 5
by A verified traveler

Great Hotel in a wonderful location in Annecy!

Posted Oct 13, 2016 on Hotels
Good rooms and service! Modern amenities in a sweet location!
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Dear Guest, I would like to thank you for this warm recommendation. We would love to welcome you again this winter. Best regards,
4 out of 5
by A verified traveler

Clean, central, good hotel. Safe choice

Posted Oct 10, 2016 on Hotels
Clean rooms, albeit not as modern as the lobby. Rooms are simple but unimpressive. Good breakfast, kind personnel, great location. Overall a good choice.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear guest. Many thanks for your comments and recommandation. Best regards.