Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby Vladimir from Ekaterinburg
It's very good hotel!Posted Oct 28, 2013 on Hotels
The all inclusive resort is great and the service is fantastic. Staff is very friendly and careful, there are different types of food and drink, rooms are perfect and very clean. The best position ever. We had a very good time during our visit to this hotel. Thank you very much, everything is great! And we advise to everybody to stay at this wonderful place.
Recommendedby Sadru Teja from Toronto, Canada
Great Resort, extremly popular with Russian comntyPosted Oct 11, 2013 on Hotels
The all inclusive resort is great and the service is fantastic. It is extremely popular with the Russian community. There is nothing wrong with that but one should be aware of that.
Posted Sep 14, 2013 on Hotels
by Jordan from Istanbul
Too small restaurantPosted Aug 26, 2013
Pros: The sea, beach, air conditions at the rooms
Cons: restaurant, wifi at the reception lobby, more staff to be employed especially at the restaurants, very few waitresses, bowling doesnt work
Location: the best is swim in the beautiful blue crystals of the Mediterrenean water
The staff is really nice but the hotel is really old , it should be repaired in many areas , the animation team is not really professional but the invited animation teams out of the hotel staff were trying to entertain the people but not really superb. The restaurant is not enough big to accomodate 500 people at the same time, that is really dissapointing !! Very weak signal of WIFI is even at the lobby of the hotel, the receptionist are complaining about the same issue.
for Familiesby Валера
Posted Aug 12, 2013 on Hotels
for Business Travelersby Thue from Danmark
Dejligt ophold og fantastisk buffetPosted Jul 11, 2013 on Hotels
Suværent hotel, med alle tænkelige faciliteter for os med børn. Flot underholdning hver aften. Synes vi fik fuld valuta for pengene. Eneste negative er attituden i receptionen, hvor de virker ligeglade med hvem man er. Det virker ikke positivt, når man lige er ankommet og glæder sig til opholdet. Herudover til tider for meget høj musik ved poolområdet.
for Everyoneby A verified traveler
Reception staff incompetencyPosted Jul 8, 2013
Pros: Hotel facilities, condition, room cleaniness and room comfort
Cons: Reception staff should be trained better on all sources of payments that are used by the clients to avoid such stupid situations in the future.
Location: Shops are around
We had a very good time during our visit to this hotel. The overall rating for the hotel facilities, condition, room cleaniness and room comfort is excellent. Our impression of the whole visit to this hotel was killed by the reception staff during check out. We have paid for the hotel at the reservation, while the reception staff was asking to pay the bills. We had to spend another 40 minutes at the reception before they understood that they had to process some document received from expedia to get the payment. We were trying to explain that we have already paid the bills through expedia, and we did not like that they were acting towards us as if we were pilferers.
for Everyoneby Thomas from 2650 Hvidovre, Danmark
Total afslapning i flotte omgivelserPosted May 17, 2013
Pros: Flot, god pool, god mad
Cons: Personalet var ikke så gode til engelsk
Location: Kan kun anbefales!
6 rigtig gode restauranter. Fx. 9 Euro på den italienske restaurant for en 6 retters menu. Rigtigt flot hotel med med den dejligste pool og sjove vandrutsjebaner:-) Desuden er hotellets egen spa med hamam klart den bedste i byen.
Recommendedby A verified traveler
Posted Sep 9, 2012 on Hotels
by Shahram from Dubai - United Arab Emirates
Not a five star at all, Hot & Not U-All inclusivePosted Aug 4, 2012
Pros: Fantastic personnel, Fast Check in, Great entertainment group
Cons: Not a five star at all, Hot lobby & restaurant. Juices are powder with awful taste, Bear and wine tastes like water, Not a Ultra All inclusive at all
Location: Good location
Positive areas Fantastic personnel attitude Check in done in 5 mins and room was ready even at 11:00 One hour late check out accepted Great group of entertainment programs Outside restaurants and bars had good service, but not a good menu Very near to Kemer city center Clean but could have been better Negative areas Not a five star at all Hot lobby, restaurant, bar, etc. only good AC in rooms Air quality in night club was very poor Juices are powder, not fresh with awful taste Bear and wine tastes like water and very low quality With Ultra All inclusive package, many drinks are not included, and same drinks are excluded after certain hours Food choices outside main restaurant very limited on U-All package Many other restaurants were extra Taste of food is awful in main restaurant Design of lobby and rooms are not at all representing a five star hotel Lights in some areas goes off even when you are sitting there at 24:00h