Ratings based on 168 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from london
Very bad staff. Rude and arrogantPosted Apr 19, 2017
stale smell in rooms and hotel building 2 asked if could move to main building receptionaidh very standoffish toilet smelled mostly bathroom dated needs better ventilation food mainly the same each day not many continental options at breakfast staff mostly rude arrogant and standoffish
by A verified traveler from London
Amazing place to relax and enjoyPosted Aug 18, 2016
Pros: Almost everything
Cons: Staff needs training in terms of giving a welcome gesture.we have found the staff rude and no courtesy. staff should have bit of command on english.
Club Hotel Sera is a fantastic place to visit. Hotel has too much to offer. Swimming pools, beach, Food, rooms and other facilities are overwhelming,
for Everyoneby A verified traveler from texas, usa
Very happy about it!Posted Aug 15, 2016
We came from texas now in august, weather was perfect, nice resort, beach right there, stuff friendly, the sea just wonderful, more than enough food and different every day, shows, even saw a wedding taking place there. We'll go again next year! Bus station right by the hotel that takes you to kaleici - old town and bazaar right there, bus to aquarium- just walking distance from station, took a taxi to the horticulture expo 2016 which was just amazing, costed 20$ for one way 7 people and 5$ entrance at expo per person. I didn't find much truth in some of the reviews I read so my recomandation is to go and have fun!!!
by Esmat from uk London
great holidayPosted Jul 25, 2016 on Hotels
it was a great a real 5* hotel i have ever been to. the staffs were all lovely and friendly, was a fantastic memorable holiday for me, there was no need to spend more money for getting entertained outside the hotel as there was so many entertainments inside. all amazing in total thanks for that
weakPosted Jul 25, 2016 on Hotels
I used the WIFI in the hotel and I didn't know that isn't free then they closed my room and told me that I must pay 50$ then they will open the room it is illegal and not humanity behavior I must tell them to clean my room else they will not open it
by HAMED from London
Posted Jul 4, 2016 on Hotels
I enjoyed from stay in this hotel for one week however my room was not exactly what I saw and reserved because my room was smaller than what I expected.
for Everyoneby A verified traveler from Los Angeles
Will come back here againPosted Jun 25, 2016
This is my 3rd time being here at club hotel sera. This time I came here for my Honeymoon. Everything was excellent. They just need to add more fun programs to their schedule, however the overall was so good. Will come back here again for sure.
for Everyoneby A verified traveler from usa
Great hotelPosted Jun 25, 2016
It's a great hotel overall. Food was good, staff was helpful. The hotel is right on the beach and the sand is fine.
by Raymond from Milton Keynes
We have good experience at this Resort.Posted Jun 18, 2016 on Hotels
We have a lovely stay and good experience. At time of booking I have read some negative comments eg flies, rude staff and Russian. On record none of these are true. The food are not western style but we are in Turkey and we enjoyed it. The pools are clean and nice and many sun beds.
by M from London
Average, wouldnt returnPosted Jun 13, 2016 on Hotels
Staff were rude, spoke little english. Food was good, no upset stomachs. Rooms varied from very bad to average depending on which building you are in. Air conditioning was only on 10pm-3am so pointless.