Indoor pool, 2 outdoor pools, sun loungers
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Reviews of Gloria Golf Resort - All Inclusive

5 out of 5
Gloria Golf Resort - All Inclusive
Acysu Mevkii, Serik, Antalya

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Mustafa Serbetcioglu on Sep 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 10 nights in Aug 2020
Response from Mustafa Serbetcioglu on Mar 8, 2021
Dear guest, Thank you for taking the time to share your feedback. Best regards

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Food was excellent and there were many options for bars and pools. Kids loved the water slides and while they didn’t go into kids club the facilities they had were great
Stayed 10 nights in May 2019
Response from Mustafa Şerbetcioglu on Jun 18, 2019
Dear Guest, Thank you very much for taking the time to leave us a review. We appreciate your positive words about the our services and Aquapark. We hope to have the pleasure of welcoming you back again on your next holiday. Best Regards,

4/10 Poor

Reflex_H, London

Liked: Cleanliness, property conditions & facilities
Up and Down but overall a Bad Experience
The Hotel and its facilities are good however I encountered several very disappointing and serious issues as described below; in addition I found the food selection to be low compared to other Hotels I have visited in the region. The problems encountered during my stay are as follows: 1) Upon arrival the Junior suite was not as described in Expedia. Single separate beds were specified whereas upon arrival I was informed that no suite room of any kind had single separate beds. The Hotel blamed Expedia and vice versa. The result, I was made to wait 4 hours at reception after a long and arduous journey until a standard room was finally allocated; in effect I lost a full day as I entered the room @ 18:00 2) I was to be paid a refund for downgrading to a standard room but was awarded far less than the difference in the price of rooms displayed at the time of booking; I have raised this as a complaint with Expedia 3) The standard room allocated had a bad damp smell and my friend and I had to move to another room after 2 days 4) Last but not least and worse of all is that both of us suffered food poisoning on our last night. Hospital reports were sent as proof but these were dismissed by Gloria with a standard response received that was sent to another guest who suffered the same several years ago. Subsequent messages for updates etc. have been ignored by the Hotel. Considering you can't eat anywhere else I am dumbfounded to say the least My recommendation - STAY AWAY
Stayed 3 nights in Aug 2018
Response from CRM Manager on Sep 25, 2018
Dear Expedia users, We would like to thank our guest for reviewing our Hotel. But would like to clarify the issues our guest have mentioned. First of all on our website and on Expedia all information regarding our rooms and amenities are clearly describe it is written that the Junior suite has 1 bedroom with French bed. Due to the inconvenience our guests had with this situation we have provided as quickly as possible a solution for them. They were not satisfied with the room and a room change was also arranged for them. Regarding the wrongly accusation of food poising our guests had emailed us about this complaint all information and investigation was done by our side. We have provided our guests the results of our analyses. We have contacted the doctor and received the information that the diagnosis was not food poising but all this was not sufficient for them and they have threatened to write reviews as they have done here. We have provided our guests information about our standard conducts and how often controls are performed by authorities and of course this information will be the same as previous years. This does not mean that we give our guest standard responses. We appreciate all forms of guest feedback and through constructive comments we are able to continually improve our services and facilities for our guests but we would like to point out that we do not accept the accusation of our guest. Best Regards,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turkish Felight.
Second time at this hotel, and going again in September (golf). Overall it is excellent with attentive staff good food with plenty of choice and premium drinks. Only downer is the 'champagne' which is a very flat white wine. Could really do with using Cava.. Lovely grounds with shade and trees. Plenty of space and a beautiful beach and pier with bar.
Stayed 7 nights in May 2018
Response from CRM MANAGER on Jun 11, 2018
Dear Guest, As Gloria Hotels and Resorts we are very pleased to read your wonderful review following your recent stay at our hotel. On the other hand we want you to know that your criticism was addressed to the management team. It will be pleasure for us to welcome you again at Gloria Hotels in the near future. Best wishes,

10/10 Excellent

Debbie, Maldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, pools and grounds
My friends and l have just had a fantastic week's holiday. From day 1 we were wishing that we had made it a fortnight. The staff were friendly and helpful, for my birthday they arranged champagne and flowers in my room. We booked one of the a la carte restaurants to eat in and they served a special dessert and birthday cake! I had spa treatments hair, feet and nails, as well as a well stock refrigerator bar in our room. Prepared to pay excess when we booked out, l only had to pay for my spa treatments! The pools, water park and beach were spectacular, never mind the golf and local amenities in Belek. The weather was hot hot hot but everywhere air conditioners kept us cool indoors. Just arrived home and l would go back tomorrow if l could...
Stayed 7 nights in Aug 2017

10/10 Excellent

Mohamad, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort
We stayed in this hotel from 19 to 23 may2017. Everything was terrific. The food was very . The all in one gloria plan allows someone to use restaurants in gloria serenity and gloria Verde. It was a successful plus. The scenaries were terrific both on the beach and in the garden. The campus of the hotel is quite big with many sports options: golf,biking,swimming, tennis,table tennis,and soccer. The inner pool and the spa services were very good.: turkish bath, 2 sauna rooms,steam room and large relaxation hall. We were in a junior suite. The room was nice ,big enough,always very clean with good view. The staff at the reception, customer relation and at all bars and restaurants were very helpful and welcoming. Our return plane was at 7pm. They gave us free late check-out till 2pm and a temporary card to enjoy the hotel till we left. That was very nice act.There is taxi service in front of the hotel and in belek town. So, don't worry about visiting the town, you can return easily to the hotel at fixed price. If you keep in mind that you go there to relax and enjoy and not mainly to do shopping, you will get a terrific vacation in a really more than 5 star hotel,maybe the best you will visit ever. You can still do some shopping at belek town 10 min away from the hotel. Or if you can pay a little more and go to terra city mall in antalya. Finally, you will surely enjoy this terrific and excellent 5-stars resort. Thank you all the staff for the excellent vacation we had.

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good for relaxing holidays
Dear guest, Thank you for taking the time to share your feedback. Best regards

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gold place
I was only there briefly so didn't get chance to see much of the place but seemed nice and had good selection of food
Dear guest, Thank you for taking the time to share your feedback. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear guest, Thank you very much for taking the time to rating our hotel. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good breakfast
Good staff. Allowed late check out and offered late dinner after the buffet was closed as we checked in late in the evening.
Response from CRM Team on Mar 15, 2017
Dear guest, Thank you for taking the time to share your feedback. Best regards

10/10 Excellent

panaite, Amersham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort
Beatiful landscape, very good services all around . Great resort .
Dear guest, Thank you for taking the time to share your feedback. Best regards

10/10 Excellent

Ben, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities for family. Excellent food.
6 night stay in deluxe room main building. We enjoyed the stay tremendously. We have stayed at several resorts and felt this resort was the most complete we have experienced.
Great food
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you for taking the time to share your feedback. Best regards

8/10 Good

N.H, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to visit
Lovely hotel. Great for families with kids. Has alot of kids activities and very child friendly. Service was good in the resteraunts. However, sometimes when calling from the room, there was a language barrier. The call centre did not always understand what we asked for in english. The facilities are very good. Swimming pools are big and warm. The night time entertainment at the arena was great.
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you very much for taking the time to leave us a review. Your comment about the language barrier will be forwarded to the related department. We hope that we will have the opportunity to welcome you back to the Gloria Golf Resort in the future. Kind regards,

8/10 Good

family of 4, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean resort close to the beach. fun for kids
Great family holiday. Excellent staff. Housekeeping staff could be a little more attentive to details. Overall we had a very relaxed stay.
Response from CRM Team on Mar 13, 2017
Dear guest, Many thanks for your review and choosing our hotel. I am delighted to know that you had a great time at the hotel and the staff provided fantastic service. Your comment about the roomcleaning will be forwarded to the related department. We hope to see you again very soon. Kind regards,

10/10 Excellent

yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
They found my jacket and put into my hands within 10 minutes
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you for taking the time to share your feedback. Best regards

10/10 Excellent

Folmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear guest, Thank you very much for taking the time to rating our hotel. Kind regards,

10/10 Excellent

Mohamad, Dhahran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable vacation
Our experience with Gloria Golf Resort far exceeded our expectations. On arrival we were sat down and welcomed with a drink of our choice; Mahmut, the receptionist, came to our table to welcome us and to give us an idea about the place and its services. The check in process was fast and efficient. Our request to be given a room next to our friends' room was promptly met. The room was adequately sized, very clean, and well stocked with necessary toiletries and white goods. Housekeeping and room services were very prompt in responding to our requests. The complimentary Wi Fi is good, and it was enough for our purposes. The food services are outstanding. The buffet breakfast and dinner have so much varieties that will satisfy every taste, and in abundance. Every evening, there are many entertainment activities to attend, for free. The hotel provides shuttle services to Gloria golf courses every 20 minutes. In other words, everything was done to near perfection. We had a dream memorable vacation
By the river
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you for your detailed review. We are pleased to know that you enjoyed our great location, room and many aspects of the hotel. Thank you for recognizing the hard work of our staff members. They love what they do! All of us at Gloria Golf Resort look forward to welcoming you back soon. Best Regards,

10/10 Excellent

Sabina, Uzbekistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXELLENT HOTEL
NO COMMENT !!! EXELLENT HOTEL , STAFF , ACTIVITIES , ROOM , RESTAURANTS , FOOD , SERVICE , NIGHT SHOW .... VERY GOOD HOTEL , BUT LITTLE MORE FOR FAMILY .
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you for taking the time to share your feedback. Best regards

6/10 Okay

demet

Stayed 1 night in Mar 2021
Response from Mustafa Serbetcioglu on Mar 8, 2021
Dear guest, Thank you for taking the time to share your feedback. Best regards

8/10 Good

Natalia

Liked: Staff & service, property conditions & facilities, room comfort
Глория Гольф 2019
Превосходная кухня! Прекрасный ландшафт, очень ухоженная территория. Garden корпуса требуют ремонта номеров и более тщательной уборки, ковролин и матрацы требуют замены. Репертуар вечернего шоу следует расширить, так как многие приезжают не первый год - не интересно смотреть одно и то же. Но в целом - Очень Хорошо.
Stayed 6 nights in Aug 2019

10/10 Excellent

Bernhard, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Golfhotel
Wir sind Ende Februar zum golfen in das Hotel gefahren.Die Rahmenbedingungen waren perfekt,tolles Essen,unaufdringlicher Service und Shuttlebus zu den Golfplätzen. Wir waren begeistert und kommen sicher wieder.
Stayed 3 nights in Feb 2018
Response from CRM MANAGER on Mar 8, 2018
Lieber Gast, Ihre Bewertung zu lesen, hat uns sehr viel Freude bereitet. Vielen Dank, dass Sie Ihre positiven Eindrücke und Erlebnisse mit uns geteilt haben. Wir würden uns sehr erfreuen wenn Sie sich beim nächsten Urlaub nochmals für uns entscheiden. Mit freundlichen Grüßen,

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Merhaba Yusuf bey Gloria Hotels & Resorts'a olan ilginize ve zaman ayırıp tatiliniz hakkında değerlendirme yaptığınız için teşekkür ederiz. Saygılarımızla

2/10 Terrible

yucel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hızmet
Hızmetı geçen seneye göre çok kötüydü
Stayed 8 nights in Jun 2017
Değerli Misafirimiz Yapmış olduğunuz puanlama ve yorum itibari ile sizlere alışılmış ve ayrıca örnek olarak gösterilen Gloria misafirperverliğini yaşatamadığımızı üzülerek öğrenmiş bulunmaktayız. Gloria Hotels & Resorts ailesi olarak tüm misafirlerimize beklentilerini aşan bir tatil deneyimi yaşatmak en önemli gayemizdir bunun en önemli etkeninde sizler sunduğumuz hizmetimiz olduğunun farkındayız. Görüşleriniz ile ilgili departman yöneticilerine bilgi verilmiş olmakla birlikte bunun dışında aktarmak istediğiniz başka bir husus olması halinde bizlerle iletişime geçmenizi önemle rica ederiz. Saygılarımızla

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель с большой территорией. Понравилась возможность обеда и ужина в ресторане аля карт по меню.
Уважаемые гости, Благодарим Вас за выбор нашего отеля для проведения своего отдыха! Нам очень приятно, что Вы по достоинству оценили ассортимент блюд. Благодарим Вас за высокую оценку работы персонала отеля. Мы искренне надеемся, что уже в скором будущем Вы вновь порадуете нас своим приездом. C уважением,

8/10 Good

ROBERT, helsinki

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Huone oli pienmi ja vanha, ei todellakaan viiden tähden tasoa. Hotelli alue pooleineen oli hieno, ja ruoka erinomaista
Dear guest, Thank you very much for taking time to leave us a review. We appreciate all forms of guest feedback, and through constructive comments we are able to continually improve our services and facilities for our guests. We hope that we will have the opportunity to welcome you back to the Gloria Golf Resort in the future. Regards,

8/10 Good

Stephan R, 8000

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Golfhotel
Gut organisiert, Essen und Auswahl gut, Strand etc. ok., Facilities gut, teils ausser Betrieb. Golf wie in der ganzen Region super.
Lieber Gast, vielen Dank für Ihre Bewertung . Wir würden uns sehr freuen wenn Sie sich nochmals für uns entscheiden. Mit freundlichen Grüßen,

10/10 Excellent

Denise, Sala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt
Fantastiskt hotell med bra service. Allt du kan önska dig av all inclusive.
Dear guest, Thank you for taking the time to share your feedback. Best regards

8/10 Good

RMA, äris

Liked: Cleanliness, staff & service, property conditions & facilities
Bien sous tous rapports
Trés bon séjour dans cet hotel. Un seul regret est de ne pas avoir séjourné dans l'hotel même car après les massages ou Hammam, il faisait frais de retourner dans notre chambre située à l'extérieur.
Dear guest, Thank you for taking the time to share your feedback. We appreciate all forms of guest feedback, and through constructive comments we are able to continually improve our services and facilities for our guests. We hope that we will have the opportunity to welcome you back to the Gloria Golf Resort in the future Best regards

10/10 Excellent

Torben, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Minded hotel med god atmosfære
Vi følte os meget velkomne og nød vores ophold i fulde drag. Altid et stort smil fra hotellets ansatte, den bedste service vi har oplevet, selv SPA La Source var fantastisk med de bedste behandlinger og super rent og super service.Maden var fantastisk! Der var kun et lille minus og det var at vi boede tæt på den åbne arena og når der er koncerter der så kan du hører det om natten. Så evt. sørg for at få et værelse væk fra Arenaen. Mht. golfen skal man huske at booke i god tid, og Gloria Old Course er ok, men ikke mere.
Dear guest, Many thanks for your review and choosing our hotel. We were pleased that you stay satisfied with vacation. Hope to see you next time in Gloria Hotels&Resorts Kind regards

10/10 Excellent

nese, şirket yetkilisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çevre ve yemekle harika
çok memnun kaldım
Değerli Misafirimiz Tesisimize olan ilginize ve zaman ayırıp yorum yazdığınız için teşekkür ederiz. Saygılarımızla

10/10 Excellent

veronique, Morbihan, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
endroit enchanteur pour tout type de sejour!
excellent ressort tres beau site activites sportives nombreuses tres bon spectacles le soir buffets variespoissons frais tous les jours!bref une semainede vacances au top! sejour un peu trop court on le saura pour la prochaine fois!un
Response from CRM Team on Mar 13, 2017
Dear guest, Many thanks for your review and choosing our hotel. We were pleased that you stay satisfied with vacation. Hope to see you next time in Gloria Hotels&Resorts. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundum Sorglos
wenn der gewuenschte (kostenlose) Apfeltee ein paar Minuten später in den Wellnessbereich geliefert wird und der Gast mittlerweile am Indoorpool Platz genommen hat kommt nicht nur der Kellner, sondern auch noch die Empfangsdame und entschuldigt sich höflich fuer das Missgeschick. Das sind die Kleinigkeiten, die so unendlich aufwändig sind einer Herrschar von Mitarbeitern beizubringen, dem Gast das Gefühl zu geben, dass er sich wohl fuehlt und gerne wiederkommt: das Eingangsportal durchschreiten, alle Wuenscher werden erfuellt, sich um nichts sorgen. Golfen, Essen, Entspannen herrlich.
Response from CRM Team on Mar 13, 2017
Lieber Gast, vielen Dank dafür, dass Sie sich die Zeit genommen haben, um uns die Eindrücke Ihres Aufenthalts mitzuteilen. Wir würden uns sehr freuen, Sie in unserer Gloria-Welt wieder begrüßen zu dürfen. mit freundlichen Grüßen,

10/10 Excellent

Couples, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe ..
Superbe hotel , on etait en couple , hotel utot destines aux familles avec bebe et enfants , mais le service est exellent , la cuisine bonne , et beaucoup d'animation en soiree pour les adultes quand meme , je recommande vivement cet hotel a tout point de vue . Sabina
Response from CRM Team on Mar 13, 2017
Dear guest, Many thanks for your review and choosing our hotel. We were pleased that you stay satisfied with vacation. Hope to see you next time in Gloria Hotels&Resorts. Best Regards,

10/10 Excellent

Johanna, Vlaardingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ervaring Gloria Golf Resort
Gloria Golf Resort vinden wij een zeer goed, comfortabel hotel. Met bijzonder vriendelijk en behulpzaam personeel niets was te veel! Het eten was prima! Ruime keus zowel het ontbijtbuffet als het dinerbuffet. Het buffet restaurant is erg massaal niet iets om romantisch te dineren. Van de overige restaurants hebben wij geen gebruik gemaakt kunnen we dus niet beoordelen. Mooi zwembaden en een gezellig strand.
Response from CRM Team on Mar 13, 2017
Beste Johanna, Dank u dat u de tijd heeft genomen om uw ervaringen in Gloria Golf Resort te delen met ons. Het is fantastische om u reactie te lezen. We zijn blij om te lezen dat u een ontspannen en aangenaam verblijf bij ons heeft gehad. Wij waarderen het dat u onze service en toewijding herkent, dit betekent veel voor ons. Wij hopen u nogmaals te kunnen verwelkomen in ons hotel.Hartelijke groeten,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hvis man vil slappe af.
Dear guest, Thank you for taking the time to share your feedback. Best regards

10/10 Excellent

Giulio, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gloria Hotel Belek
Splendido Hotel, perfetto anche per famiglie con bambini. Il mare non è il massimo ma i servizi sono da Hotel anche di classe maggiore. Cucina internazionale di buon livello. Buona anche la formula "All Inclusive". All'arrivo accertarsi che la camera sia quella richiesta. Nelle stanze le prese per la corrente sono solo a 2 buchi (attenti per il caricabatterie del telefono e del pc)
Response from CRM Team on Mar 13, 2017
Dear guest, Thank you for taking the time to share your feedback. Best regards