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Reviews of Sural Hotel - All Inclusive

5 out of 5
Sural Hotel - All Inclusive
Colakli Turizm Beldesi, Manavgat, Antalya

Reviews

6.8
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexandr

Liked: Amenities, property conditions & facilities
Stayed 21 nights in May 2022

2/10 Terrible

Paul, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of time and money......
Not even close to a 3 star,it may have been back in the 80s but has clearley not been maintained or upgraded. It is also a danger to the guests with broken poolside tiles and pool overflow plastic covering sticking up everywhere.The steps on the kids slides are old and cracked fiberglass,and also the water seemed to have a strange green tint to it, I guess due to the surrounding poorly maintained plants and earth washing into the system. As for the rooms they are very basic and old,the shower is made for a Hobit and if you are above 5ft 10 then you will a neck brace after as your head will touch the ceeling.The wall lights are off angle as are the soap dispencers in bathroom,anyway you wont use them as they do not bother to fill them. The lobby is the first thing you will notice that is dirty and a tired rugs greets you on entry, and the reception staff try to force a smile out.But I guess if I had to work there I would struggle to crack a smile. As you walk up the first level of stairs in lobby there is a leak and water is dripping down from main structure. Lastly there is a smell of urine in more than one area.....No internet in rooms or pool area. Dont bother

2/10 Terrible

sorour, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare in Antalya
Worst experience we've ever had out of all our trips, heres a list of reasons why. 1. Extreme toilet smell in allrooms. 2.other room had a broken ac. 3.reception refused to change rooms till next day. 4. Very aggresive/rude treatment. We booked the hotel for 4 days but checked out the very next day overall the stay was horrible. Hotel.com refunded one of the rooms even though we argued about the usage of the toilet room no one stayed in. I would rather sleep in a tent than sleep in that horrible exuse for a resort!

8/10 Good

Ralf, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach, quite environment
Very helpful and friendly staff. All-inclusive was of very good quality, good value for the money. Beach is close, and the way leads through a very quite, private garden. Nice sandy beach and comfortable chairs and sunprotection available. Ammenities in the evening were fun
View from our room

10/10 Excellent

Sergej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kann mann nicht mekern alles perfekt
Stayed 1 night in Nov 2022

8/10 Good

Lilly

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Jul 2022

6/10 Okay

Durucan

Liked: Cleanliness, staff & service
Gammelt og ikke passede orenligt
Stayed 2 nights in Aug 2021

8/10 Good

Aresh, Norge

Liked: Cleanliness, staff & service
Fint beliggenhet og god mat.
Det meste gikk ganske bra. Først fikk vi tildelt 2 rom i første etasje som var velfig inne stengte. Resepsjonisten tridde jeg var fra Iran, ut i fra mitt navn. Og dermed trodde han at han kunne plassere meg der han ville. Han hadde ikke forstått at jeg har betalt som alle andre og skal ikke ha noe mindre. Portieren var alltid sur og og ville bare hjelpe unge jenter fra Rusland, da ca. 80% av gjestene var russere. Etter vi fikk rom som var ok. Må si det var mange hyggelige folk i resepsjonen, spesielt en jente i fra Tysklang. Svært god mat og hyggelige folk ellers.

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Fint men dåliga sängar och poolen hade vassa kanter
Fint hotell men brister. Dåliga sängar, pool med vassa kanter.