Posted Sep 23, 2015 on Hotels
We spent 3 nights to attend a wedding in the city, but the Marmara was more suitable for beach/sun seekers, so it was incompatible with our purpose.
The room was large but furnished in Spartan way & certainly not 5 stars! The service was ok except for a concierge who when I asked him for direction, he directed me to the reception in a rude way! but I noticed the reception dealt with him promptly when I complained.
The location is fine but not downtown.
Conclusion, the hotel is suitable for beach/pool/sun/water vacation not business/elegant trip and I will give it 4 stars at best!
Comment from Hotel Management
Dec 5, 2015 by Metin YILDIZ, Hotel Management
Dear Wafi; Thank you very much for taking the time and write a review about your most recent stay with us. Your suggestions help us to understand what we are doing right and how we can do better.I am sorry to read that you were not satisfied % 100 with your stay in our hotel and I hope you will offer us a chance to gain back your confidence in our staff, service and product.
Front Office Manager