Ratings based on 144 Verified Reviews

3.3 out of 5
71% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Bed bugs alert!

Posted Dec 23, 2016
Our family of four got so many bites all over our bodies after only one night stay. The sofa, bed sheets and blankets have stains on them. The restaurant by the pier is nice and it's only why I gave it one more star. But room cleanliness is always our no.1 priority so I still won't recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great experience!

Posted Dec 4, 2016
Our stay at Halcyon Cove will be a memory we will never forget. Hopefully we will be able to visit again. The food was amazing! Big shout out to the Chef Egbert for starting this vacation off right. The entire staff was wonderful to us especially Mrs Julian, Dolston, Austin, Fenton and the lady at the tour desk. So sorry never got to learn her name. Just remember it starts with an "S". Thank you for the brush! We are truly missing the place already.
3 out of 5
Recommended
for Everyone
by A verified traveler

Beach was great. Food just ok. Kids club closed .

Posted Nov 19, 2016
Great beach Food just ok always the same Kids club closed Big construction truck lost control and hit main building, we see big fire and explosion. Likely no one was in the building. I was very scared.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Excellent resort

Posted Oct 29, 2016
Our trip was amazing. The resort was not fancy at all. Very simple. The staff was so friendly, food was excellent, clean rooms, and the beach was gorgeous! Enjoyed the island tour very much as well. I would recommend this resort to anyone looking for quiet and relaxing get away time for a budget price. If you want tons of activity and partying don't book here.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2016
Staff members were friendly except for the ones during the check out process.
4 out of 5
Recommended
for Everyone
by A verified traveler from calagry canada

Nice location, great restaurant

Posted Apr 22, 2016
Room was clean, staff was friendly. Great value for money. AC was a little touchy and bathroom sink faucet was a challenge. Minor issues overal.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear Gin, thank you for taking the time to post your comments. It is indeed a pleasure to know that you enjoyed your time with us, especially our great restaurant, friendly staff and Beach front location. We have rectified the bends in the faucets as the bend was too steep. All of our air conditioners are new, could have been just a change to the setting that need to changed. Looking forward to your return visit in the not too distant future. Best wishes, Riaan Thiart
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great hotel with friendly staff.

Posted Mar 9, 2016
Upon arrival, the staff was very accommodating. They are all hard workers and maintain a smile on their faces. They were able to accommodate any small requests I had. The food was always delicious and varied. The beach was right on the property so there was no need to travel far.
Comment from Hotel Management
May 27, 2016 by General Manager, Hotel Management
Dear Ari, Many thanks for taking the time to post your comments. It is indeed a pleasure to know that you enjoyed your time with us, especially our Beach front location, the friendly Staff and delicious foods. We look forward to your return visit in the not too distant future. Best wishes, Riaan Thiart
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great location and beach is fab

Posted Mar 7, 2016
Lovely friendly staff. Hotel a bit dated but wouldn't put me off staying there again. Beach is great.
Comment from Hotel Management
May 27, 2016 by General Manager, Hotel Management
Dear Sandra, Thank you for posting your review. We are delighted that you found our Beach front location fabulous and our staff friendly. Please note we are updating the product as we speak. We look forward to your return visit in the near future. Best wishes, Riaan Thiart
2 out of 5
Recommended
for Everyone
by A verified traveler from queens ny

Ok hotel beautiful view

Posted Mar 7, 2016
The hotel overall was a bit out dated! The food was great along with tge service. I did pay for a balcony front and recieved a basement level room. I also requested wheelchair access and none of that mattered i guess.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Great location and food

Posted Feb 21, 2016
Pros: Food, location, bed, A/C
Cons: The buildings could use an update soon, and the hotel needs an ATM
Location: The beach (Halcyon) is wonderful. We took 3 tours: a Catamaran trip, stingray city, and Ecotours which were all excellent.
I had a great 1 week stay here. The location is fantastic, right on a gorgeous beach shared with Sandals. The bar is right on the beach and quite efficient. I was nervous that there may not be a lot of vegetarian options, but I was pleasantly surprised. There was always several salads, fruit, steamed vegetables, potatoes, rice, beans, baked goods, and my companions enjoyed the meat options as well. The rooms are aging but clean, the furniture was decent, and the bed was huge and comfortable. Nice new A/C unit. Shower/toilet needs an update, but not a big deal. I didn't spend much time in my room anyway. The staff were almost all great. The servers were efficient, front desk was helpful, tour desk was knowledgeable. Only a couple bad encounters: the towel hut lady was usually busy on her phone and made us get our own towels. I walked in on a housekeeper using my phone charger (who knows what else they help themselves to), and when I ate breakfast alone no one offered me coffee or cleared my plate. I sometimes felt less respected as a young single lady. None of those really affected my holiday which was great over all.