Casa Encantada

Photo gallery for Casa Encantada

Featured Image
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Balcony
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Casa Encantada

VIP Access

Casa Encantada

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez

Explore the area

  • Popular LocationCentral Park6 min walk
  • Popular LocationAntigua Guatemala Cathedral7 min walk
  • Popular LocationJade Maya Factory and Museum14 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)40 min drive

Choose dates to view prices

About this area

Antigua Guatemala

Located in Antigua Guatemala, Casa Encantada is in the city center. House of the Giants and Nim Po't Traditional Textiles Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Tanque La Unión. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area. Guests appreciate the bed & breakfast's location for the sightseeing.

What's nearby

  • San Jose el Viejo Ruins - 1 min walk
  • Central Park - 6 min walk
  • Antigua Guatemala Colonial Art Museum - 6 min walk
  • Antigua Guatemala Cathedral - 7 min walk
  • Jade Maya Factory and Museum - 14 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 40 min drive

Restaurants

  • Reilly's Irish Tavern — 4 min walk
  • Por qué no — 4 min walk
  • Caffé Mediterráneo — 5 min walk
  • Monoloco — 5 min walk
  • Pappy's BBQ — 6 min walk

About this property

Casa Encantada

Eco-friendly bed & breakfast with restaurant and outdoor pool
This smoke-free bed & breakfast features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services. All 10 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Casa Encantada offers 10 accommodations with minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: GTQ 140 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Manicures and pedicures

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch TV
  • Cable channels

Food and drink

  • Minibar

More

  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GTQ 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: GTQ 140 per person (approximately)
  • Airport shuttle fee: GTQ 400 per room
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GTQ 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada Bed & breakfast
Casa Encantada Antigua Guatemala
Casa Encantada Bed & breakfast Antigua Guatemala

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 193 out of 264 reviews
5 - Excellent 73%
Rating 4 - Good. 51 out of 264 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 264 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 264 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 264 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately their beautiful pool was closed. Service excellent.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

1/5 Terrible

Traveled with partner, Traveled with family
I made my reservation for Casa Encantada just to get the suprise that the hotel is closed and they want to change my stay to one of their brother hotels. When we said that we didnt want to the problems started, its been a week since that and we are still figuring out how are they going to refund us the money for the say we never had. Terrible.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Romantic Getaway!
Pensativo Hotel is amazing, the staff to. Located in the heart of Antigua!
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing small house with full 5 star hotel service, cant beat it, great place to go back in time and relax. Leave cell phone and computer at home.
Stayed 3 nights in Feb 2020