Posted Jan 12, 2015 on Hotels
The negative part of our stay had to do with inadequate commuications between Hotel.com & the hotel on paymemt. We had pre-paid but when we checked in, the hotel owner said we hadn't & was asking for a 2nd payment. After ceding on that point, we had another problem the next AM around the question of whether b'fast was included in our rate. Our on-line reservation said yes but the owner said no. She never ceded on that point, but allowed us to check out even though, according to her, we still owed her for the b'fasts that we had already been served. These discrepancies around the terms & conditions of our on-line reservation took the pleasure out of what otherwise would have been a really plesant stay.