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El Carmen Hotel

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Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters
Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters
Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters
Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Overview of El Carmen Hotel

El Carmen Hotel

3.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

Explore the area

  • Popular LocationCentral Park2 min walk
  • Popular LocationAntigua Guatemala Cathedral3 min walk
  • Popular LocationJade Maya Factory and Museum5 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)86 min drive

Room options

About this area

Antigua Guatemala

Located in Antigua Guatemala, El Carmen Hotel is in the city center. Palace of the Captains-General and Santa Catalina Arch are local landmarks, and travelers looking to shop may want to visit Nim Po't Traditional Textiles Center and Jade Maya Factory and Museum. Guests appreciate the hotel's central location.

What's nearby

  • Choco Museum - 1 min walk
  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Las Capuchinas Convent - 3 min walk
  • Jade Maya Factory and Museum - 5 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 86 min drive

Restaurants

  • Restaurante Las Antorchas - 3 min walk
  • Rincon Tipico - 3 min walk
  • Welten - 3 min walk
  • Café Estudio - 3 min walk
  • El Sabor del Tiempo - 4 min walk

About this property

El Carmen Hotel

3-star hotel in the city center
At El Carmen Hotel, you can look forward to a roundtrip airport shuttle, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a hot stone massage, or a manicure/pedicure. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front desk safe, and tour/ticket assistance
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 984 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 7-10 for adults and USD 6-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Window screens

More properties to consider

See similar properties

Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 15 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 7 and USD 10 for adults, USD 6 and USD 10 for children (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

Yes, El Carmen Hotel allows pets (limit 1 per room) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at El Carmen Hotel?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at El Carmen Hotel on Oct 20, 2022 start from $51.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is El Carmen Hotel located?

Located in the heart of Antigua Guatemala, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Las Capuchinas Convent and Antigua Guatemala Colonial Art Museum are also within 5 minutes.

Can I cancel my reservation for free at El Carmen Hotel and receive a full refund?

Yes, El Carmen Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to El Carmen Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 69 out of 163 reviews
5 - Excellent 42%
Rating 4 - Good. 52 out of 163 reviews
4 - Good 32%
Rating 3 - Okay. 34 out of 163 reviews
3 - Okay 21%
Rating 2 - Poor. 6 out of 163 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 163 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Alba
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place
Stayed 2 nights in Sep 2022

5/5 Excellent

Oscar
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & friendly staff
Stayed 1 night in Sep 2022

3/5 Okay

Nicole, Aventura
Liked: Cleanliness, staff & service
Buen servicio muy bien localizado, camas cómodas, pocos hoteles con Suficientes camas para familias. Le falta modernizar un poco su decoración. La terraza podría ser mas acogedora. Sacarle mas provecho al restaurante.
Stayed 1 night in Aug 2022

3/5 Okay

Nicole
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the food was delicious but the property itself was VERY loud. I booked this hotel to get a good night sleep and unfortunately that's not what I got, the walls are paper thin.
Stayed 2 nights in Jun 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/5 Good

William
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022

5/5 Excellent

Victor
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bueno!!! Recomendado..,
Stayed 3 nights in May 2022

5/5 Excellent

Brandi
Stayed 1 night in May 2022

4/5 Good

Julio
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/5 Good

Craig
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2022