Ratings based on 183 Verified Reviews

4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala City

Nice Hotel

Posted Dec 10, 2017
Is a beautiful hotel, nice grounds, noce rooms with little things to fix! For example San Cristobal room, is a double room, but you cannot watch the TV because of the furniture doors, TV is in the middle and the two beds on the sides, so is a challenge! That is my only complaint! I really love this hotel, but will never stay at the San Cristobal!
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Perfection

Posted Dec 10, 2017
This hotel is a delight. Wonderful architecture and design. Top that off with great management, and a helpful staff. Our meals in the restaurant were fantastic as well. All in all - a perfect stay. Already planning our next visit ...
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala City

Lovely property in Antigua

Posted Nov 26, 2017
Pros: The entrance, restaurant, piano music during dinner, and fireplace in the sitting area.
Cons: The pool is announced as being a lap pool but is not at all long enough to swim in and is not heated. Looks nice but is unusable.
Very nice hotel with friendly service and lots of character. Would definitely recommend.
Comment from Hotel Management
Nov 28, 2017 by R. Buezo, Hotel Management
Dear Guest: Thank you for share your comments to us. They are very important to improve our service and property. Grettings,
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Posted Nov 20, 2017
Excellent ambiance with luxury throughout. Very courteous and helpful staff . Small, but unique and stunning swimming pool. Large bathroom and sky lights in second floor rooms
Comment from Hotel Management
Nov 28, 2017 by R. Buezo, Hotel Management
Dear Mr. Rick: We really appreciate your comments. We hope to see you the next time you came at Antigua Guatemala.
4 out of 5
Recommended
for Everyone
by A verified traveler from guatemala

NICE HOTEL

Posted Oct 23, 2017
For the price should include breakfast. Hotel should offer gym .
Comment from Hotel Management
Nov 9, 2017 by Guest Relations Manager, Hotel Management
Dear Jorge, thank you so much for rating our property. We apologize for any inconvenience, we will take the corrective measures in the near future. Please, come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from la

Great hotel and memories with old friend

Posted Sep 6, 2017
I was very impress with the staff and i like when they came in my room to offer sweets from the area , i will come back 100%
Comment from Hotel Management
Sep 11, 2017 by Rony Buezo - Reservation Agent, Hotel Management
Thank you for your message! Hoper to see you son again. Best Regards.
5 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Estimado Huésped, Gracias por valorar su reciente visita en Convento Boutique Hotel. Esperamos que vuelva pronto.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Hidden gem in Antigua

Posted May 23, 2017
Beautiful hotel, amazing food and drinks in the heart of colonial Antigua. Walking distance to major points of interest.
Comment from Hotel Management
May 29, 2017 by General Manager, Hotel Management
Dear Veronica, Thank you for taking the time to write a review of your recent stay, we are delighted to read that you enjoyed your overall stay and gastronomy at our hotel. We hope you come back in the near future. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredible hotel

Posted May 2, 2017 on Orbitz
The hotel is amazing with great staff and beautiful garden. I'd like the pool to be heated as no one gets in because it's cold. That's the only thing to improve, the rest is amazing.
Comment from Hotel Management
May 29, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review of your recent stay, we are delighted to read that you enjoyed our staffs service and the inner areas of our Boutique Hotel. We also appreciate your comments about the pool temperature we will definitely take them in consideration to improve our service. Best Regards,
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 6, 2017
Beautiful Central American hotel that captures the essence of Antigua Guatemala. Very romantic.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
Dear Anonymus, thank you for taking the time to review our hotel on your recent experience. We are delighted to read that you enjoyed your stay and hope you come back soon! Best Regards