Ratings based on 439 Verified Reviews

4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 22, 2019
Excellent location. Best Hotel in Antigua Guatemala.
4 out of 5
by A verified traveler

Posted Oct 22, 2019
Room was expensive, no bathtub in a suite like it said in your picture. No breakfast included for the price.
5 out of 5
by A verified traveler from Guatemala

Posted Oct 21, 2019
Great place to rest!!!! Great Location and very beautifull hotel!!!
5 out of 5
by A verified traveler

Posted Oct 8, 2019
Really, really great!!!! If you´re looking for a great place to stay, so there you go....
Comment from Hotel Management
Oct 8, 2019 by Majo Zepeda Public Relations Coordinator , Hotel Management
Thank you for your great review! We feel happy to know that you had a great stay and the hotel met your expectations. Best regards,
5 out of 5
by A verified traveler from Guatemala

Posted Aug 26, 2019
Great Hotel!! Staff did everything they could to make our stay great!!
Comment from Hotel Management
Aug 26, 2019 by Sthephany C., Hotel Management
Dear Rolando, It is so good to know how great was your stay. Come back soon! Best regards.
5 out of 5
by A verified traveler

Posted Aug 25, 2019
Excellent staff and hotel, great amenities and awesome location
Comment from Hotel Management
Aug 26, 2019 by Sthephany C., Hotel Management
Thank you for your great comments! We feel so happy to know that you had an excellent stay and that you enjoyed the amenities. Best regards.
5 out of 5
by A verified traveler

Posted Aug 21, 2019
Everything was perfect. The staff was great. And the hotel is very beautiful.
Comment from Hotel Management
Aug 21, 2019 by Sthephany C., Hotel Management
Dear Carmen, Thank you for sharing your comments. We feel happy to know that you had a perfect stay. Best regards.
5 out of 5
by A verified traveler

Posted Aug 19, 2019
Comment from Hotel Management
Aug 19, 2019 by Sthephany C., Hotel Management
Thank you! If you have any comment about your recent stay, please let us know. Best regards.
5 out of 5
by A verified traveler

Posted Aug 18, 2019
Comment from Hotel Management
Aug 19, 2019 by Sthephany C., Hotel Management
Thank you! If you have any comment about your recent stay, please let us know. Best regards.
5 out of 5
by A verified traveler from Guatemala

Posted Aug 14, 2019
We enjoyed our time in this gorgeous hotwl. The luxury and great guest service are unique.
Comment from Hotel Management
Aug 15, 2019 by Sthephany C., Hotel Management
We are so happy to know that you had an excellent and unique experience during your stay! Best regards.