Ratings based on 47 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Alvaro

Good location but noisy

Posted Mar 13, 2017 on Hotels
Overall great location with a lot of green areas; however, we experienced too much noise during the night.
Comment from Hotel Management
Apr 24, 2017
Dear Alvaro, We are glad that the location and our green areas have liked it. We regret that during your stay you have heard a lot of noise and thanks to your comments we will analyze how to improve so that our guests do not hear much noise in their rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and tranquil hotel

Posted Jan 9, 2017
Great hotel located a short 7 minute walk from the main center square of town.
Comment from Hotel Management
Jan 28, 2017 by Dear B:, Hotel Management
We are very happy that the location of our hotel was to your liking, we hope to see you soon.
5 out of 5
by Jose

Posted Jan 5, 2017 on Hotels
Beautiful hotel. Great customer service. They were very welcoming and helpful with directions and arranging transportation to the airport. Hotel and rooms were very clean and comfortable. Showers had hot water. Had dinner and breakfast in the hotel. The food was delicious. Walk to Parque Central was only a few blocks. Not too close to the center so it wasn't loud, and not to far of a walk. I highly recommend this hotel.
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y esperamos nos de la oportunidad de servirle nuevamente:
5 out of 5
by Alexander

Posted Dec 30, 2016 on Hotels
Front desk ppl are very nice and efficient
5 out of 5
Recommended
for Everyone
by A verified traveler from guatemala city

Nice family hotel near the center of Antigua.

Posted Dec 28, 2016
Pros: The quietness, the garden, the cleanliness and the situation.
Cons: Can not think of anything.
Location: Tours, shopping, restaurants.
This is maybe my 10th stay in this hotel. Everything is within walking distance.
Comment from Hotel Management
Jan 28, 2017 by Dear M:, Hotel Management
We love to know: That the garden and the cleanliness I observed in our facilities was to his liking and the location was also convenient. We hope to visit again.
4 out of 5
by A verified traveler

Great value and location

Posted Dec 19, 2016 on Hotels
Nice hotel with a great garden--definitely a nice area to have breakfast in their garden. Room itself was ok and quite large. The staff was very friendly and helpful and the location was a short 4 1/2 blocks to central park, so a nice location. Overall, a good and reasonably priced room.
4 out of 5
by A verified traveler

Very good value; Location could be better.

Posted Dec 1, 2016 on Hotels
This is a really good hotel for the price. NOTE HOWEVER: The location is a bit far from the center of town. I booked this hotel on hotels.com using the map feature and, on the map, the hotel is shown several blocks closer to the center of town than it actually is. The location of the hotel is actually at 5a Avenida Sur and 9a Calle Poniente. It's a quiet area without many shops or restaurants, but still walkable to the center town. As a single man in my 40s from NYC who travels frequently, this was okay to walk at night. I really enjoyed the large room, great water pressure in the shower, and extremely friendly staff. They went out of their way to have coffee made for me prior to my 4am shuttle to the airport. The concierge services are not really existent though and I had a bit of trouble communicating with the front desk because of the language barrier.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
5 out of 5
by A verified traveler

Nice Hotel in Antigua. Recomended.

Posted Sep 27, 2016 on Hotels
Nice Hotel. Very clean and friendly staff. It´s just about too far from city center but if you are on vacation its not a problem to walk a few blocks.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your feedback, it is very important for us! Yes, we are exactly 4 blocks from central park but among restaurants, bars and beautiful shops. Hope to welcome you again very soon!
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback!