Ratings based on 157 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Fantastic staff and great service in the outer edge of the city of Antigua.... great walkability.
Comment from Hotel Management
Oct 17, 2017 by Manager, Hotel Management
​We're very grateful for your valuable comment and for having chosen Hotel Sor Juana, we hope to have this honor of serving you in another opportunity, Best wishes from Sor Juana's staff.​
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Way Better Than Pictured!

Posted Aug 22, 2017
Pros: Breakfast on the rooftop, convenience of the location, very ancient building
Cons: Sign for the hotel so it's easier to find
Location: It's right in the middle of Antigua old town.
One of the best hotels we stayed during our 2 week trip to Guatemala. It was a little hard to find as the door is always closed and the sign of the hotel is small. We span a few circles before finally locating it. After that it's only wonderful experience! The rooms looked heavy in history - we were told the building is about 400 years old. Very well maintained with Spanish traditional decorations. The surprise came when we woke up in the morning and were told to go for breakfast "upstairs" - the rooftop terrace is like a paradise! Surrounded by the plants, flowers and looking out the volcano which smoked from time to time, we had our breakfast fighting with bees for jams - lol! At one point there were over 10 bees in the strawberry jam - they didn't like the orange jam. We stayed for 2 nights and were sad to leave. It's so convenient to go explore Antigua from there. It's in the middle of old town but somehow really quiet at night for our sleep.
Comment from Hotel Management
Oct 17, 2017 by Manager, Hotel Management
Dear Dan, We were very happy for your stay at Hotel Sor Juana, we definitely hope to have you back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Highly recommended hotel

Posted Aug 21, 2017
Excellent service. Staff always trying to be helpful. Very nice hotel close to main attractions. We are already planning to go back and stay on the same hotel.
Comment from Hotel Management
Aug 22, 2017 by Manager, Hotel Management
We were very happy for your stay at Hotel Sor Juana, we definitely hope to have you back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Easy access

Posted Jul 9, 2017
Pros: Great value. Friendly host. Great breakfast.
Cons: Hot water in the bathroom sink. Shower was fine.
The hotel is located close to the main highway leaving and entering from Guatemala city. Easy walking to central park, restaurants and other hotels. Excellent value. Comfortable rooms, excellent breakfast, friendly personnel. Do not be fooled by the exterior appearance of the hotel; like most buildings in Antigua it probably dates back to colonial times. The inside is very clean and charming.
Comment from Hotel Management
Jul 14, 2017 by Manager, Hotel Management
Dear Jerry, We were very happy for your stay at Hotel Sor Juana, we definitely hope to have you back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
5 out of 5
by Vanessa

Hidden gem in Antigua

Posted Jul 1, 2017 on Hotels
We enjoyed a four night stay while visiting Antigua and area. The accommodations were very comfortable, their service was excellent. Breakfast each morning on the rooftop terrace was delightful. Julio and all the staff were graacious and friendly. Highly recommend this hidden gem!
Comment from Hotel Management
Jul 14, 2017 by Gerencia, Hotel Management
Dear Vanessa, We are very happy that you enjoyed your stay at Hotel Sor Juana, thank you very much for your valuable comment, it has been an honor for us to be part of your experience in La Antigua Guatemala. Until next time!
5 out of 5
by Joseph

Small gem in Antigua

Posted Jun 26, 2017 on Hotels
Fantastic little boutique hotel in Antigua. Deceiving from the outside, but inside a small gem.
Comment from Hotel Management
Jul 14, 2017 by Gerencia, Hotel Management
Dear Joseph, We highly appreciate your comment, we are looking forward to your next visit to Hotel Sor Juana, to make it fabulous and to enjoy Antigua Guatemala again.
5 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Beautiful stay!

Posted May 23, 2017 on Orbitz
We loved sor Juana. From the magnificently-restored room (a one time convent) to the beautiful rooftop patio to the quiet location, this hotel stands head and shoulders above its competition. But most of all, the special care from Julio will make your stay outstanding. He arranged tours for us, transportation around Guatemala, and even called the local pharmacy to deliver medications for my bout of travelers' revenge!
Comment from Hotel Management
Jul 14, 2017 by Manager, Hotel Management
Very grateful for your valuable comment and for having chosen Hotel Sor Juana, we hope to have the honor to serve you again, it has been a pleasure. Best wishes from Sor Juana's staff.
5 out of 5
by Christine

Posted May 15, 2017 on Hotels
We loved staying at Hotel Sor Juana and wished we could have stayed longer! Our room was incredible and the staff (Frida and Julio) were very helpful and friendly. The breakfast is not to be missed!
Comment from Hotel Management
Jul 14, 2017 by Gerencia, Hotel Management
Dear Christine, We are very happy that you enjoyed your stay at Hotel Sor Juana, thank you very much for your valuable comment, it has been an honor for us to be part of your experience in La Antigua Guatemala. Until next time!
5 out of 5
by Dr JM

Make your stay in Antigua great

Posted May 5, 2017 on Hotels
Do not be downhearted by the exterior of this great little hotel. It's interior is truely great and the staff could not be more helpful. The rooms have been skilfully restored and are both charming and comfortable. The upstairs breakfast area is very charming and the breakfast provided is very good. The location is good for exploring this charming town, and the Jazz Cafe opposite makes a truely great pizza
Comment from Hotel Management
May 7, 2017 by Gerencia, Hotel Management
Dear Dr JM, We are very happy that you enjoyed your stay at Hotel Sor Juana, many thanks for your valuable comment, it has been an honor for us to be part of your experience in La Antigua Guatemala. Until next time!
5 out of 5
by William

Outstanding service - excellent breakfast. Great.

Posted Apr 14, 2017 on Hotels
Great stay. Service was exceptional - everything was coordinated by the desk (rides, tour advice, directions, etc.). Excellent breakfasts - beautiful room. Overall, an excellent stay.
Comment from Hotel Management
Apr 28, 2017 by Gerencia, Hotel Management
Dear William, We greatly appreciate your comment, we are looking forward to your next visit to Hotel Sor Juana, to make it fabulous and can re-enjoy Antigua Guatemala.