Ratings based on 131 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Historic hotel, a real charming place to stay!

Posted Mar 26, 2017
Pros: Everything! Location, staff, comfort, and cleanliness!
Cons: I can't think of anything.
Location: Location is on walking distance (about 15 minutes) from the center. This place has so many things to offer and to see.
We were welcomed by the manager, who gave us a room upon our arrival (it was around noon time). The room was comfortable, with nice and clean bathroom. It is a quiet place, so we rested well. The breakfast is included and served on the roof (nice!) that had a wonderful garden of flowers and plants. Staff was extreme professional and helpful. There is also a computer for the clients that can be used at any time. Location is about 15 minutes walking to the center and there are many convenience stores and bakeries.
Comment from Hotel Management
Mar 27, 2017 by Manager, Hotel Management
Dear Florentina, We were very happy to stay at Hotel Sor Juana, we definitely hope to have you back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hidden gem

Posted Jan 21, 2017
The exterior looks like a rather ugly house, but what a surprise when you step through the door. It's like stepping back in time. You can almost hear the nuns habits swishing along the corridor. The beds are comfortable, the water is hot and breakfast on the terrace is superb - although the portions could be a little bigger. Overall, it is a lovely experience.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
We are very happy that you enjoyed your stay at Hotel Sor Juana, thank you very much for your valuable comment, it has been an honor for us to be part of your experience in La Antigua Guatemala. Until next time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Qc

Great hotel: A1 location, service, staff and decor

Posted Jan 7, 2017
Pros: Service, location, decor, staff, roof-top terrasse and best breakfast in town
Cons: The mattress and pillow are not the best but comfortable enough
Location: The hotel is very central in Antigua Guatemala at walking distance of all restaurants and hangouts
This is a small family-run hotel, staff and owners are attentive to every detail, the location is very central yet on a quiet stretch of the 4th street, just a 5-minute walk from the parque centrale. You will enjoy the attention of staff who truly want to make your stay pleasant. The hotel is very quiet and the roof-top terrasse is a real gem, an oasis that you'll be looking forward to go back to to enjoy the view and the fresh breeze. The herbs and veggies that surround you will be used to make the very best breakfast in town. If I go back to Antigua, this is definitely where I'm staying.
Comment from Hotel Management
Jan 7, 2017 by Manager, Hotel Management
Dear Sherif, We were very happy for your stay at Hotel Sor Juana, we definitely hope to have you back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
5 out of 5
by A verified traveler

Great small hotel

Posted Dec 4, 2016 on Hotels
Great personalized boutique hotel. Huge suite with mezzanine and 2 extra beds. Highly recommend a super stay here.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
We are very happy for your stay at Hotel Sor Juana, we definitely hope yoy come back very soon, we appreciate these compliments to the Hotel it has been a pleasure to lend our best service and attention. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

the hotel is beautiful, the breakfast is great.

Posted Nov 24, 2016
I could not have felt more welcome and taken care of there. The staff make you feel like you are in their home and will help you and are friendly no matter what you need. I am so happy to have chosen this hotel.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Dear Lisa, we were so happy to have you as our guest. Really hope you come back and thank you for your feedback!
5 out of 5
by A verified traveler

Stunning hotel, personal service.

Posted Oct 12, 2016 on Hotels
Hotel Sor Juana is a stunningly beautiful hotel in historic Antigua. The included breakfast is delicious and made with fresh, local ingredients including fruit grown on their own terrace! What makes the experience stand out was the incredibly friendly, helpful staff. Julio and Frida made us feel at home, booked tours and transportation for us and gave us restaurant tips. They went above and beyond to make sure we were comfortable and safe.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you very much for your feedback. Really hope you come back, it has been a honor to have you as our guest!
5 out of 5
by Luis from Washington, DC

Sor Juana family vacation

Posted Aug 7, 2016 on Hotels
This Hotel is great, especially their staff. Mr. Julio the owner treated us well and made us feel right at home. The breakfast was delicious and the rooms were comfortable with enough room for the entire family.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear Luis, Thank you very much for stay at Hotel Sor Juana. It was a honor have you as our guest. We really Hope you come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful historic hotel with family atmosphere

Posted Jul 28, 2016
Our stay was wonderful at Sir Juana. Julio and Frieda were very helpful and gave us ideas for great places to visit and dine at. The suite we had was very spacious and furnished in a lovely Guatemalan decor. The rooftop terrace was a unique area and we loved each delicious breakfast. Thank you for providing myself and my 2 daughters a memorable experience.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Thank you very much for your feedback. Really hope you come back, it has been a honor to have you as our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2016
Pros: big room, good breakfast, staff freindly
very nice, small quaint hotel, good staff, good location
Comment from Hotel Management
Nov 29, 2016 by Man, Hotel Management
Thank you very much for your feedback. Really hope you come back, it has been a honor to have you as our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Posted May 21, 2016
Amazing Bed & Breakfast. Frida and the other staff were helpful and extremely friendly. Frida spent a great deal of time giving us loads of information about places to visit and eat during our trip. Our room was beautiful and very comfortable. The view from the rooftop during breakfast was always a treat. The only con is I think the tours they offer through their partnering tour group are extremely expensive and not competitive with other reputable vendors in the area. We found better rates with other groups. Overall, I would definitely recommend this place to friends and family.
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Thank you very much for your feedback. Really hope you come back, it has been a honor to have you as our guest!