Ratings based on 70 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Atlanta

The most peaceful and impeccably maintained resort

Posted Jun 27, 2017
Pros: The staffers, food, ocean views and tranquility of the resort
Cons: The spa needs to be totally renovated...The professional services and the spa do not equate to the cost of the services!
Unequivocally, the hotel staff and attendants (taxi drivers) offer the most impeccable and professional service and standards that I have ever experienced while vacationing. They cater to the needs of their guest faithfully and with pleasure. The spa, however, must meet the hotel standards. The lockers have locks on them which were in a state of disrepair. The contractors' level of professionalism was lacking. The spa equipment was antiquated. There were no spa shoes, nor disposable undergarments for the guests. This fabulous hotel resort would be well served if the hotel sought to renovate the spa in its entirety, to include modern spa chairs, hair dryers, lockers which have locks that actually work, and retain professional contractors who have and utilize modern techniques and services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Great location! Friendly staff. Restaurants were very pricey but the food was great.
Comment from Hotel Management
May 22, 2017 by Hotel Management, Hotel Management
Thank you for the wonderful review and kind comments regarding your stay at Carlisle Bay! We're so glad to see you enjoyed your time with us and we certainly look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Beach terrace wonderful, walking into my room not

Posted May 18, 2017
Beautiful place, outstanding. Shame about expensive food and cleaning staff
Comment from Hotel Management
May 22, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to write this review on your recent experience staying at Carlisle Bay Antigua. We appreciate all of your feedback as it helps us to improve our guest services. We look forward to welcoming you back to Carlisle Bay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great getaway for relaxation

Posted Mar 27, 2017
We had a great time at Carlisle Bay doing exactly what we came to do: sip and sift... Sipping cocktails at lunch and tea at tea time; sifting sand between our toes each day... a highly recommended experience.
Comment from Hotel Management
Apr 5, 2017 by Hotel Management, Hotel Management
Dear Valued Guest, Thank you for the wonderful review of Carlisle Bay! We are so glad to see that you enjoyed your stay with us. We truly appreciate your thorough review and we certainly hope to welcome you and your family back to Carlisle Bay the future. Kind regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Immaculate Hotel with Top Notch Staff

Posted Mar 25, 2017
Pros: The concierge desk in particular is highly efficient and helpful. Answered all my questions and needs.
Cons: If anything , would say the food at the Asian restaurant was a little disappointing.
Carlisle Bay is one of the best hotels I've been to in the Caribbean, and I've been to many. Firstly, the beach is stunning, the grounds very well kept, and it's just a very relaxing atmosphere. Also, the staff is very courteous and helpful. I prefer smaller hotels and this is one of the best in the Caribbean.
Comment from Hotel Management
Apr 5, 2017 by Hotel Management, Hotel Management
Dear Valued Guest, Thank you so much for your kind words and review! Please know that your feedback is important to us and we will be looking into your comments regarding the food in East. We strive very hard to take care of every detail of our guests' experience and it is so lovely to hear when that hard work results in an excellent stay! We look forward to welcoming you back to Carlisle Bay in the future. Kind regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Escape to paradise

Posted Feb 7, 2017 on Orbitz
From the moment you arrive the staff literally jumps to their feet and tries to assist you in any way they can. The property is a garden paradise and the beach is a beautiful tranquil bay surrounded by green mountains. The food is delicious, fresh quality ingredients. Very clean and also child friendly. You couldn't ask for any better.
Comment from Hotel Management
Feb 15, 2017 by Hotel Management, Hotel Management
Dear Guest, On behalf of the Carlisle Bay Team, thank you for sharing your feedback on your stay with us at Carlisle Bay. We are thrilled to learn how much you enjoyed your experience, especially the views, location, and cuisine. We hope to welcome you back to Carlisle Bay in the future.
4 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Excellent service. Located pretty far away from everything and Antigua has a lot to offer. Food was not good, sorry. Antigua does have some great restaurants though so be brave and rent a car.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to write this review on your recent experience staying at Carlisle Bay Antigua. We appreciate all of your feedback and we are happy to hear that we made a lasting impression. We hope to see you back next time you are in Antigua. Kind regards, Hotel Management
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for choosing Carlisle Bay. We look forward to the pleasure of having you stay with us again in the future. Kindest regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Upper scale resort

Posted Nov 23, 2016
Pros: Almost everything, incredibly courteous staff, TONS of complimentary events (snorkeling, Pilates, hikes, etc), all of the restaurants were excellent
Cons: I would have a better wine list
Location: In isolated region of island which was nice, felt very exclusive, hiking nearby, zip-line down the road
We were greeted by almost everyone including the manager, very friendly environment, many little things that made this a top notch resort like Orchids in room, your own cooler with water on beach, afternoon tea on beach, many very comfortable lounges and cabanas, gardens and landscaping were meticulous. Spa services were enjoyable as well. Very clean overall, food was expensive but high quality, full menu with many choices for breakfast (included in room fee) . Library was very nice and good selection of things to borrow to read on beach. ALWAYS someone available to help you with reservations, ideas, etc It was really a very enjoyable and memorable trip and will almost certainly return, maybe this time with the kids!
Comment from Hotel Management
Nov 24, 2016 by Hotel Management, Hotel Management
Dear Erik, Thank you for sharing your experience of Carlisle Bay. Our team prides itself on extending only the highest levels of quality, service and hospitality; and I take great pleasure in sharing your very kind comments, regarding your recent stay, with them. Thank you so much for staying with us, we look forward to welcoming you back in the future. Kind regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Billericay, UK

Great hotel, fantastic location, wonder staff

Posted Nov 20, 2016
Just arrived back in cold and drizzly UK from 12 days of heaven at Carlisle Bay. Fantastic location in its own bay, lovely beach, with plenty of beds, great watersports crew and free drinks and snacks throughout the day, as well as normal food and bar service. Afternoon tea not to be missed! Staff very friendly and courteous, lovely safe island. Rooms huge and well appointed, great views, modern gym, loads of tennis courts. Decent scuba diving by arrangement with the hotel, pickup off the beach.
Comment from Hotel Management
Nov 20, 2016 by Hotel Management , Hotel Management
Dear Richard, It was an pleasure to have you stay with us at Carlisle Bay. I am happy to read that your experience was truly an enjoyable one. Please know that youe comments will be shared with our entire Team; I am sure that they will be motivated by your kind words. Thank you for sharing your experience with us, we look forward to welcoming you back in the future.