Ratings based on 694 Verified Reviews

2.9 out of 5
47% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Florida

Close yet far

Posted Nov 27, 2017
There were 3 adults & we asked for extra wash cloth & towel & the staff stated that we need to bring the used ones to the office & change them out. The water in the bathroom constantly dripped & there were ants in the bathroom.
Comment from Hotel Management
Dec 2, 2017 by Sara, Hotel Management
We are really sorry for the inconvenience you had faced during stay. We will definitely train our desk clerks to be providing extra towels during check in if there are more than 2 guests or provide them later as per guest request.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Guests were up at 6 am starting up very noisy trucks and yelling down hallways. Otherwise, hotel was fine except for one employee that had no idea how to check people out. Room was nice and clean, smelled good, looked nice. Hard to get in to hotel, but fine otherwise. Close to eating facilities to where you can walk.
Comment from Hotel Management
Nov 26, 2017 by Sara, Hotel Management
We are sorry for the inconvenience caused by other guests. We are glad to know that you liked our hotel and were satisfied with your room. Thank you for taking your time to provide feedback.
2 out of 5
by A verified traveler from Montgomery County, Pa

Not like the Pictures

Posted Nov 5, 2017
Pros: Price and location.
Cons: Accuracy of the photos.
Location: The town of Nashville and all it has to offer.
Let's be fair, I chose this place because it was the least expensive in the area and it was central to the areas we were visiting. The staff was polite and pleasant and the room was clean. While that was important, I based my decision, in part, on the pictures in their listing. We had a king bed set up and yes, there was a king bed but the sofa and coffee table were non existent. The chair at the desk had 1 arm ripped off. There was no carpet in the room. I'm not sure how I feel about that. I am accustomed to carpet being on the floors of hotels/motels so the "rolled goods" was different. It never felt dirty. Actually, it might be cleaner, not holding odors, spills, bugs, fungi etc. The thing that most disappointed me was the breakfast room. The picture had a nice facility in it, with waffles and what looked like, a large selection of breakfast treats. There were a few small store bought chocolate donuts, boring cereal, white bread, cheap muffins, milk, lousy coffee and something with a label on it called "Orange". There was a woman at the desk that was upset at the condition of her room and she was being rude and impolite to the young lady behind the counter. The young woman behind the counter treated the "guest" very politely, more than she deserved.
Comment from Hotel Management
Nov 8, 2017 by RK, Hotel Management
We apologized for the issues you faced at the hotel. We have vinyl flooring thru out all rooms. We do not have any sleeper sofa's in any of our rooms. Also, we only serve continental breakfast, No waffles. I apologized for your disappointment.
3 out of 5
by A verified traveler

Clean, nice staff, comfortable,bad electrical sock

Posted Oct 23, 2017
It was okay, won"t go back. Electrical sockets were in terrible shape . Light switch to bathroom did not work. Not enough light in room.
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
We apologized for the issue you faced with our hotel. We will take the electrical issue and lights in consideration and try to do our best in correcting the issue.
2 out of 5
by A verified traveler from chicago

Posted Oct 16, 2017
People all over the parking lot at all hours. Smelled like cigarettes and weed. Keys wouldn't work.
Comment from Hotel Management
Oct 22, 2017 by Sara, Hotel Management
We apologize for your experience. Keys can get demagnetized if kept close to phone or credit cards etc. But we will fix the other issues that you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Posted Oct 2, 2017
Clean room. Big bed. Good mirrors for getting ready to go out.
Comment from Hotel Management
Oct 14, 2017 by Sara, Hotel Management
Thank you for providing feedback on your stay. We are glad to know that you were satisfied with our service. We are looking forward to see you again.
2 out of 5
by A verified traveler from Memphis

Last option

Posted Sep 30, 2017
This is truly a LAST OPTION hotel in the area. Funny thing; what made it tolerable, ever so slightly, was that the wi-fi was far superior to other higher end hotels I have stayed at in the area.
Comment from Hotel Management
Nov 14, 2017 by JP, Hotel Management
We are not sure what made you right this review. But, we apologized for not liking the hotel. We are glad to here that you were pleased with our wi-fi. Thank-you for your feed back.
1 out of 5
by A verified traveler

Not a family hotel!

Posted Sep 22, 2017
DO NOT STAY HERE!!!!!! We reserved three rooms for our overnight stay in Antioch. When we arrived we saw some questionable "guests" hanging out in the parking lot. It only got worse from there...It should be advertised as a hotel that rents by the hour:(
Comment from Hotel Management
Oct 22, 2017 by Sara, Hotel Management
We are very sorry for your experience. We have improved our security measures which will take care of some of these issues that you have mentioned. No one is allowed to hang out in the parking lot and we will make sure nothing like this will ever happen again.
1 out of 5
by A verified traveler

Never Again

Posted Sep 17, 2017
The front desk guys were very nice, but that's about the only positive thing I can say. The hotel was very cheaply renovated, with lots of sloppy plaster work and cheap finishings, peeling paint and rust spots. The bed was not comfortable, and the comforter was very thin. The parking lot was filled with shady characters, and the noise coming from Bell Rd and Interstate 24 was very loud. I did not feel safe there. There was no dead bolt on the door and I felt like one swift kick would've opened the door. The walls are very thin. I could hear other people talking and opening and closing doors all night. You get what you pay for, and next time I will pay for a better hotel.
Comment from Hotel Management
Sep 20, 2017 by DV, Hotel Management
We apologized for your experience with the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room was nicer than usual for a budget stay.

Posted Sep 15, 2017
Room and motel were nicer than average for a budget place. Office staff were very helpful and friendly. Cleaning staff was not very thorough with cleaning and would overlook restocking supplies like toilet paper. WiFi was great and easy to connect. The real advantage to this place besides price and being good enough is location. It is just within blocks of many major restaurants and even stores and banks. The traffic (including emergency service vehicles) noise might be too much for many. So that might be a problem if you're sensitive to noise when sleeping. Check out was accurate for charges and quick. Would stay again if needed a budget place.
Comment from Hotel Management
Sep 16, 2017 by Front desk, Hotel Management
Thank you for your feedback.