We arrived in the evening and were not able to find anyone to check us in... After ringing the bell a number of times, knocking on the door, the manager arrived to show us to our room. She was very friendly and accommodating, and since the one room looked incredibly cramped for all four of us, she nicely have us two rooms for the night since they were empty. The rooms were NOT clean, and for the money, I thought that it was overpriced! However, if you really need to be at the airport early in the morning like we did, the convenient location made it a good choice. If that had not been the case, I probably would have stayed elsewhere...