Breakfast, lunch, dinner served; local cuisine, ocean views

Reviews of Portrush Atlantic Hotel

3 out of 5
Portrush Atlantic Hotel
73 Main Street, Co Antrim, Portrush, Northern Ireland

Reviews

8.4

Very Good

Rating 10 - Excellent. 375 out of 887 reviews" "
Rating 8 - Good. 339 out of 887 reviews" "
Rating 6 - Okay. 121 out of 887 reviews" "
Rating 4 - Poor. 39 out of 887 reviews" "
Rating 2 - Terrible. 13 out of 887 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older building with the best staff. Would for sure stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel maybe a little older but it was clean and centrally located. I would definitely stay here again.
Stayed 3 nights in Feb 2024

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth, Newton

Traveled with family
Liked: Cleanliness, staff & service
Bar area was really the same area as the breakfast buffet. The gentleman at the front desk was extremely helpful,
Stayed 2 nights in Nov 2023
Response from Natasha on Nov 16, 2023
Thank you Elizabeth for leaving us a review and I am pleased the front desk team looked after you well. Best wishes Natasha

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but tricky to find!
Our stay went well after finally finding the hotel. The picture in the ad is extremely misleading. The Atlantic Hotel is in the middle of a busy street and we had to call the desk about parking as none was available on the street. Parking lot is through an alley behind the building. Staff was very helpful and friendly. The restaurant dinner was very good!
Stayed 1 night in Nov 2023
Response from Natasha on Nov 16, 2023
Hello Jenny, I am pleased you has a good stay with us, once you found us!, Best wishes Natasha

10/10 Excellent

Ellison

Traveled with partner
Liked: Staff & service, property conditions & facilities
Food was excellent
Stayed 2 nights in Oct 2023
Response from Natasha on Nov 16, 2023
Hello Ellison, Thank you for taking the time to leave us a review, I am pleased you enjoyed the meals you had with us, best wishes Natasha

8/10 Good

Willis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wait until it's done up.
As this hotel has been sold I can understand why it's I'm a aged worn out state through out. Our room was good, clean and bed very comfortable. Extractor fan not working in the toilet so after shower it's like a steam sauna and can see nothing in the mirror. Breakfast was ok, cheap at £13 for two. Might be back after it's renovated. Bar prices expensive.
Stayed 1 night in Oct 2023
Response from Natasha on Nov 16, 2023
Hello Willis, we look forward to welcoming you back when we have had our refurbishment, best wishes Natasha

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in town centre
A modern hotel in the town centre, pleasant to stay in. The on-street parking outside is free except in July and August. It made a good stop-off for us coming from a Donegal holiday and wanting to be nearer to Larne for the ferry next day.
Stayed 1 night in Oct 2023
Response from Natasha on Oct 28, 2023
Hello Anthiny thank you for your review, best wishes Natasha

8/10 Good

Laura

Stayed 1 night in Oct 2023
Response from Natasha on Nov 16, 2023
Thank you for taking the time to leave us a review, best wishes Natasha

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Natasha on Oct 28, 2023
Hello Paul, thank you for your review, best wishes Natasha

8/10 Good

Daniel

Stayed 3 nights in Oct 2023
Response from Natasha on Nov 16, 2023
Thank you for taking the time to leave us a review, best wishes Natasha

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Natasha on Oct 28, 2023
Hello Marion, thank you for your review, best wishes Natasha

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient. Will come again.
Stayed 1 night in Sep 2023
Response from Natasha on Oct 28, 2023
Hello Ingrid, thank you for your review, best wishes Natasha

8/10 Good

Lori

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful. The hotel itself needs some updating. Rooms were roomy. Parking is minimal, about 10 spaces in front and about 10 behind the building. Breakfast was minimal and standard for UK. Great location though.
Stayed 3 nights in Sep 2023
Response from Natasha on Oct 28, 2023
Hello Lori, thank you for your review, best wishes Natasha

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walkable to bars and restaurants. Beautiful beach and water views.
Stayed 1 night in Sep 2023
Response from Natasha on Oct 28, 2023
Hello Jaclyn, thank you for your review, best wishes Natasha

10/10 Excellent

Cyndy

Stayed 1 night in Aug 2023
Response from Natasha on Oct 28, 2023
Hello Cyndy, thank you for your review, best wishes Natasha

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Natasha on Oct 28, 2023
Hello Jillian, thank you for your review, best wishes Natasha

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was are 1st time staying and we where made very welcome. Our room had a beautiful view definitely stsy again
Stayed 1 night in Aug 2023
Response from Natasha on Oct 28, 2023
Hello Sharon , thank you for your review, best wishes Natasha

10/10 Excellent

John

Stayed 1 night in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, parking although available was very limited. Had been led to believe that there was more availability when I telephoned prior to booking. However ample car park spaces not too far away
Stayed 1 night in Aug 2023

8/10 Good

M

Liked: Room comfort
Stayed 1 night in Aug 2023
Response from Natasha on Aug 19, 2023
Hello M, thank you for your feed back best wishes Natasha

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Natasha on Aug 19, 2023
Hello Thank you for your fantastic score best wishes Natasha

10/10 Excellent

William James

Stayed 1 night in Aug 2023
Response from Natasha on Aug 19, 2023
Hello William James thank you for your great feedback, best wishes Natasha

10/10 Excellent

Carol

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good great stay
Stayed 1 night in Aug 2023
Response from Natasha on Aug 19, 2023
Hello Carol, I am pleased you enjoyed your stay thank you for your feedback. Best wishes Natasha

6/10 Okay

Simon

Traveled with group, Traveled with family
Liked: Staff & service
Cleaning of the rooms could be better a lot of hairs on the bathroom room floor. And maybe bottle of water for guests.chairs in room need upholstered as there were rips . Beds comfortable a plus *
Stayed 1 night in Aug 2023
Response from Natasha on Aug 19, 2023
Hello Simon, I do hope you reported the unclean bathroom floor to reception and that they ensured it was cleaned for you? I am pleased you had a comfortable sleep. Best wishes Natasha

8/10 Good

Jonathan

Stayed 1 night in Aug 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Atlantic View!
We thoroughly enjoyed our stay at The Atlantic Hotel. We managed to park in the Hotel car park on 2 days of our 3 day stay and we parked free from 5pm until 11am outside the Hotel on the other day. Our bedroom was freshly decorated and the sea view was unrivalled. Breakfast and dinner was great and the staff couldn’t have been be more helpful. All in all, a wonderful break.
Stayed 3 nights in Jul 2023
Response from Natasha on Jul 31, 2023
Hello Lesley, thank you for taking the time to leave us such a lovely review, I am pleased you enjoyed your stay best wishes Natasha

6/10 Okay

Mervyn

Stayed 2 nights in Jul 2023
Response from Natasha on Jul 31, 2023
Hello Mervyn, thank you for taking the time to leave us a review, best wishes Natasha

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Lovely breakfasts and nice views from dining room. Plenty of hot water. Extra pillows. Could have done with a thinner duvet. It was July and the duvets were 13.5 tog. Bit hot for summer. All in all, very good. Would definitely stay again.
Stayed 2 nights in Jul 2023
Response from Natasha on Jul 31, 2023
Hello Marilyn, thank you for taking the time to leave us such a great review, I am pleased you enjoyed your stay best wishes Natasha

6/10 Okay

Margaret

Stayed 3 nights in Jun 2023
Response from Natasha on Jul 31, 2023
Hello Margaret, thank you for taking the time to leave us a review, best wishes Natasha

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs an update
While the staff is great, the hotel is very dared and worn around the edges. Our first night the toilet leaked when flushed. While it was fixed the next day, it emphasized the state of the hotel. Huge black stain on the carpet in the room was very unappealing. We asked for a fan, as the room was stuffy and the windows only opened about 4 inches. We were given the last fan they had (or so they said) which my husband had to jury rig to work. Not worth the money.
Stayed 3 nights in Jul 2023
Response from Natasha on Jul 31, 2023
Halloo Michelle, I am sorry that you had a couple of issues when you stayed, but I am pleased the team helped you as well as they did. Best wishes Natasha

6/10 Okay

Roberta

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Natasha on Jul 31, 2023
Hello Roberta, thank you for taking the time to leave us a review best wishes Natasha

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Natasha on Jul 31, 2023
Hello Mary, thank you for taking the time to leave us a review, best wishes Natasha

8/10 Good

Emily

Stayed 1 night in Jun 2023
Response from Natasha on Jun 23, 2023
Hello Emily, thank you for leaving us such a good review best wishes Natasha

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Natasha on Jul 31, 2023
Hello Michael, thank you for taking the time to leave us such a good review, best wishes Natasha,

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not value for money.
I will not be returning to this hotel. Price I paid was totally over the top. Radiator in our room was noisy and woke us up at 05:30. Shower screen was totally inadequate which left water over the floor. Hairdryer would only work for 15 to 30 seconds before cutting out. The rooms were very tired looking and furniture was not comfortable. I do not mind paying top prices for a hotel room if I get good quality in return but in this case it was a big let down.
Stayed 1 night in Jun 2023
Response from Natasha on Jun 23, 2023
Hello Alex I am sorry that you had some issues with your room, our owners are in the planning stages of a refurbishment. Best wishes Natasha

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
lovely view but not great otherwise
we stayed 3 nights with my elderly parents. the window in their disabled was too high to see out of unles you were standing. The new carpet left the bathroom door v hard to open. we got locked in our room as the door cheek was loose. some of the room plugs kept blowing a fuse. At breakfast there was v little fruit . On the plus side the sea view from our room was fabulous and the dinners were good and good value. Perhaps we were just unfortunate
Stayed 3 nights in May 2023
Response from Natasha on Jun 10, 2023
Hello,I am sorry that you had some issues whilst staying with us, but I am pleased you enjoyed your meals and our stunning views, best wishes Natasha

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reviews
Everything was great apart from the guests we had next door and above us. I didn’t bother to mention to reception as I was in a rush but they kept us up half the night banging and shouting. Not the hotels fault though staff were lovely and room was nice. Just a shame about the other guests.
Stayed 1 night in Jun 2023
Response from Natasha on Jun 9, 2023
Hello Joel, I am so sorry about the other guests, we do ask guests to be aware of others in the building but unfortunately not everyone pays any attention to that. Best wishes Natasha

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel was comfortable but basic. It was clean and the staff were polite. Not enough parking was available and the streets around were rammed with cars. The food was terrible and low quality. The vegetarian curry I chose was inedible. Breakfast was super basic😢
Stayed 1 night in May 2023
Response from Natasha on Jun 9, 2023
Hello I am so sorry that you did not enjoy your meal with us. and we do have very limited parking at the hotel and then it is on street or in one of the towns carparks, and you are correct Portrush does get very busy in the summer. Best wishes Natasha

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort town
Amazing resort town!
Stayed 1 night in May 2023
Response from Natasha on Jun 9, 2023
Hello John, I am pleased you enjoyed your stay. Best wishes Natasha

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel was welcoming, clean but the room was basic and bathroom could do with upgrading.
Stayed 2 nights in May 2023
Response from Natasha on Jun 9, 2023
Thank you for taking the time to leave us a review, we are in the planning stages of a refurbishment to address any bathroom issues. Best wishes Natasha

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Natasha on Jun 9, 2023
Thank you Catherine, for taking the time to leave us such a good review best washes Natasha

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great location right in the heart of town. Parking is super easy and the staff couldn’t have been more helpful.
Response from Natasha on Jun 9, 2023
Thank you Michelle for taking the time to leave us such a great review, best wishes Natasha

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed one night and found the staff excellent. Clean room with a great view.
Stayed 1 night in May 2023
Response from Natasha on Jun 9, 2023
Hello Mark, thank you for such a good review , I am pleased you enjoyed your stay best wishes Natasha

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Natasha on Jun 9, 2023
Thank you Mark for such a good review best wishes

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had an amazing stay at Atlantic Hotel. Room overlooking the sea was breathtaking. very clean and superb food. would def recommend.
Stayed 1 night in Apr 2023
Response from Natasha on Jun 9, 2023
Hello Heather, thank you for your great review, I am pleased you enjoyed your stay. Best wishes Natasha

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Enjoyed our 2 night stay. Room was clean, spacious and comfortable. Food in the restaurant was reasonably priced and presented well. Staff very friendly and helpful. Hotel ideally situated with great views. Only downside was that we couldn’t park in hotel carpark as there were no spaces available. Had to park car a couple of streets away.
Stayed 2 nights in Apr 2023
Response from Natasha on Jun 9, 2023
Hello thank you for leaving such a good review, I am sorry about the parking , we do have very limited parking in Portrush. Best wishes Natasha