Ratings based on 13 Verified Reviews

2.9 out of 5
50% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 19, 2015 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to see that you enjoyed your stay with us, thank you for your great score! We hope to welcome you again soon! Kind regards, Xenia Buytaert, Front Office Manager
3 out of 5
by A verified traveler

Posted May 7, 2014 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to see that you have enjoyed your stay with us, thank you for your kind score. We hope to welcome you again soon. Kind regards, Xenia Buytaert, Front Office Mangaer
2 out of 5
by Raj from UK

Suitable for Back Pakers

Posted Jun 14, 2013
Pros: Free Car Parking
Cons: Reception closed early for most visitors, small twin single beds, soft pilows
Location: Relatively close to Town centre by car
This hotel/appartments is suitable for "back pakers", a group of people out for a long weekend and can share the cost, as the rooms are large. The reception is closed from 17.00h. Free interior parking, if it is a priority. Breakfast.....limited and very basic.
Comment from Hotel Management
Dec 21, 2016 by Xenia Buytaert Front Office Manager, Hotel Management
Dear Raj, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to inform you that we have renovated all our rooms and apartments in 2014 and 2015. All the rooms have a complete new interior with new boxpring beds and new pillows, flatscreen tv and individual airconditioning. After the opening hours of the reception you can now check in with an automatic self check in kiosk and our concierge is happy to help in case of any problems. We hope to welcome you again soon! Kind regards,
1 out of 5
by A verified traveler

Posted Apr 7, 2012 on Hotels
It's not a good hotel.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for your stay with us at Arass Hotel*** & Business Flats. We regret to read your comment without any explanation. Nevertheless we would like to inform you that we have completely renovated all our rooms and apartments with new interior, new boxpring beds, flat screen tv and individual airconditioning. We hope to welcome you again soon! Kind regards, Xenia Buytaert Front Office Manager
4 out of 5
Recommended
for Everyone
by Jan

Good hotel, it takes some walking

Posted Apr 26, 2010 on RatesToGo
Good hotel, it takes some walking to the center but that didn't bother me, would be staying there again for this price.
1 out of 5
by A verified traveler

Apart hotel for price of normal hotel.

Posted Jan 21, 2016 on Hotels
The reception is working from 8.00 to 17.30. The hotel requires to remove all the garbage after the stay. The hotel cleaning service does not wash the dishes and pans. Also the hotel give a written warning: "There should be no garbage left! Not on the tables, not on the floor, not in the closets, not in the kitchen! Your room will be inspected before your departure. An additional fee 100 Eur will be charged by not complying to the above!" Unfortunately I could not add the picture of this written warning. The breakfast is overpriced and very poor. The bed is very small. The parking is not free, it is for additional charge. The district is not very pleasant, a lot of garbage everywhere. What was good: The parking is good. Supermarket is across the road.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for your stay with us at Arass Hotel*** & Business Flats. We regret to read that you have misread the information letter. For our long term guests who stay in the hotel for a few months information about the garbage, dishes etc. is provided. All our rooms have new boxpring beds with standard measures. For breakfast you will have seen that we offer a large variety of breads, croissants, 'pain au chocolat', fresh fruit, assortment of charcuterie with fresh cut ham and cheeses, yoghurt, cereals etc. Our breakfast staff even prepares the eggs and bacon on request at the moment. We hope to welcome you again in the future. Kind regards, Xenia Buytaert Front Office Manager
2 out of 5
by P.G.A

Te duur

Posted Sep 23, 2015 on Hotels
Gedateerd hotel er word onderhoud gepleegd
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Beste P.G.A, Hartelijk dank voor uw verblijf bij ons in Arass Hotel*** & Business Flats. Wij hebben in 2014 en 2015 het ganse hotel gerenoveerd en hopen hierbij dat wij u opnieuw mogen verwelkomen in één van onze nieuwe kamers met volledig nieuw interieur, nieuwe bedden, flat screen tv met meer dan 100 internationale kanalen en individuele airconditioning. Tot binnenkort! Met vriendelijke groeten, Xenia Buytaert Front Office Manager
3 out of 5
by A verified traveler

Posted May 26, 2015 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are pleased to see that you enjoyed your stay with us, thank you for your nice score you have given. We hope to welcome you again soon! Kind regards, Xenia Buytaert, Front Office Manager
4 out of 5
by A verified traveler

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your stay with us at Arass Hotel*** & Business Flats. We are happy to see that you have enjoyed your stay with us, thank you for your great score. See you again soon! Kind regards, Xenia Buytaert, Front Office Manager
3 out of 5
by M from Krommenie

Gewoon netjes hotel

Posted Mar 3, 2015 on Hotels
Voor 1 nachtje prima kamer en Hotel
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Beste M, Hartelijk dank voor uw verblijf bij ons in Arass Hotel*** & Business Flats. Fijn om te vernemen dat u heeft genoten van uw verblijf bij ons. Wij hopen u in de toekomst opnieuw te mogen verwelkomen bij ons. Met vriendelijke groeten, Xenia Buytaert Front Office Manager