Ratings based on 226 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Room smelled a little like smoke. Bathroom smelled unpleasant also. Generally unimpressed with the tatty nature of the room. Acceptable for a short stay but would not return.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear, thank you for staying at B-aparthotels. Please be informed that we will be renovating the building soon so we can fully provide you with the B-aparthotels service. We hope to be welcoming you again.
3 out of 5
by A verified traveler

High speed internet wasnt working in the room

Posted Oct 29, 2016
Pros: Price and spacious rooms.
Cons: Internet in the room
Selected this hotel for offering high speed internet in the rooms. It was not working properly and even though we complained, we were advised to complain also online...... Obviously a hotel made to please businessmen in another time..... now it is a bit of left in decay used by passing by travelers. Rooms are spacious but the light in room was always low like we were not supposed to see around us. Funny!!! The water in the shower was not washing off the soap as normally does..... needed double the time for a normal shower. For the price we couldnt expect something more but at least people make internet work properly as you selling it.
Comment from Hotel Management
Nov 2, 2016 by B-aparthotels Team, Hotel Management
Dear guest, Thank you for staying at B-aparthotels. We will take your remarks in account so we can improve this in the future. Please be informed that B-aparthotel Moretus will be renovated in the nearby future so we can fully provide you with the B-aparthotel services. We hope to be welcoming you again at one of our properties.
5 out of 5
by A verified traveler

Convenient and clean hotel. Excellent value!

Posted Oct 28, 2016 on Hotels
We spent 7 nights at the hotel on a family visit. Rooms are big by European standards. The hotel is conveniently located on the Antwerp Ring and it is only a short ride to downtown shopping, restaurants, and tourist attractions and sights. For those that do not want the hassle of finding parking or driving into the old city with its many narrow and one way streets, there is a bus stop nearby that will take you right to the Central station area. There is also a large grocery store within a very short walk from the hotel.There is a small refrigerator in the room. The hotel staff is friendly, multi-lingual, and very helpful. The front desk is manned 24/7. We opted for the convenience of a daily breakfast buffet, for an extra charge, which included warm foods, and a variety of many other items. We will stay here again.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear guest, Thank you for sharing your experience with us. We are happy to read that you have enjoyed your stay. Always be welcomed again at one of our properties.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Spacious room

Posted Oct 28, 2016
Pros: Free parking.
Cons: Parts of hotel were due for refurbishment - purely cosmetic. However everything worked and was spotlessly clean.
Location: Ideal for access to ring road. Plenty of eating places within walking distance.
Spacious studio apartment. Gave option for self catering. Although close to motorway room was adequately soundproofed. Multi-storey hotel but never had to wait long for the lifts.
Comment from Hotel Management
Nov 2, 2016 by B-aparthotels Team, Hotel Management
Dear Dot, Thank you for staying at B-aparthotels. Please be informed that there is a renovating coming up for B-aparthotel Moretus to provide you with the full service of B-aparthotels. We hope to be welcoming you again.
5 out of 5
by A verified traveler

Walking train distance toand friendly.

Posted Oct 24, 2016 on Hotels
Helpful and responsive reception and good breakfast spread. Just right for the purpose.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear, Thank you for staying at B-aparthotels. We appreciate your kind review. Feel free to stay at one of our properties again.
4 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Jorge gave us superb attention. Excelent host.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear, Thank you for choosing B-aparthotels. We are glad to read that you have enjoyed your stay. Always be welcomed again.
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Everything was perfectly, The hotel service was Excellent - at the very highest level !!! I would recommend anyone to visit this hotel !
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear guest, Thank you for choosing B-aparthotels. We appreciate your positive words about your stay. Always be welcomed again.
5 out of 5
by A verified traveler from Leuven

Posted Sep 5, 2016 on Hotels
good quite night sleep, comfortable beds
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear guest, Thank you for sharing your experience with us. We are happy to read that you have enjoyed your stay. We hope to be welcoming you again at one of our residences.
4 out of 5
by A verified traveler

Posted Aug 23, 2016 on Hotels
The room was great - very spacious and comfortable, however it was not cleaned after our first night and I learnt from the receptionist that cleaning does not take place every day. Another problem was with the temperature of water in the shower - it was alternating between cold and warm - every two minutes warm water would become cold for half a minute and then warm again for a while and cold again. It made taking a shower annoying and rather long, cause I had to wait for the cold water to become warm again before continuing. Near the hotel there is a small supermarket, which is very handy, but there are no cash dispensers in the neighbourhood.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for staying at B-aparthotels and taking the time to write a review. Please know that you can always contact us if you are experiencing any inconveniences, we offer you a possible solution. Feel free to stay at B-aparthotels again.
2 out of 5
by A verified traveler from Chicago, IL

Cheap hotel in outter suburbs

Posted Jul 3, 2016 on Orbitz
Rooms definitely not soundproof, internet didn't work in rooms only in hallways & main lobby. No AC. Breakfast buffet was included and pretty good. Not walkable to city centre.