Ratings based on 593 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good service and a nice pool. Close to beaches.

Posted Jul 3, 2017
Overall a good experience for what we paid but found the room air conditioning to be very humid leaving a damp feeling on all our clothes and on the floor. The breakfast was plenty and had variety. The pool was nice and the bar had a good happy hour.
Comment from Hotel Management
Jul 6, 2017 by GM George, Hotel Management
Thank you for your comments, this is very helpful for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bainbridge Island, WA

Beautiful new hotel with everything

Posted May 29, 2017
Lived our stay here. So beautiful, clean. Great staff. Superb pool. Great eats, transportation. What is not to like??
Comment from Hotel Management
May 30, 2017 by Gm George, Hotel Management
Thanks so much for your kind words.Team are super excited to read you r review! GM George
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Convenient

Posted May 21, 2017
Condusive and convenient. Friendly hotel staffs. Very clean. Near to the beach
Comment from Hotel Management
May 23, 2017 by GM George, Hotel Management
Thanks! GM George
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel with friendly staff

Posted May 10, 2017
Good hotel location off the main street of Ao Nang. Hotel was cozy with really nice staff. Daily breakfast spread changes everyday.
Comment from Hotel Management
May 12, 2017 by GM George, Hotel Management
Thanks for your comments. Team are excited to read that you enjoyed your stay with us. Best regards GM George
4 out of 5
by June

Hotel

Posted Apr 22, 2017 on Hotels
Pillow too soft got
Comment from Hotel Management
Apr 29, 2017
Dear June, Thank you for your recent stay and valuable feedback. All the best! EAM Apple
4 out of 5
by Chan

Posted Apr 21, 2017 on Hotels
It was great apart from have to asked for towel after they cleaned up . Towels should be available in the room for the guest .
Comment from Hotel Management
May 8, 2017
indeed you are right. No excuse for this.
3 out of 5
by A verified traveler

Price in comparison service not really CENTARA

Posted Apr 17, 2017
Pros: Frindly staff
Cons: Some blocks of the hotel are not to recommend and more for low budget tourist
Location: Beach nearby is ok
In general is the hotel ok. But one hotel block is to the direction of a fabric filter ( extermely loud ) and one is built up beteween two other blocks. From the balcon you see 5 m far away the next block in front of you. Restaurant w/o real ideas of dinner events. BBQ - 3 times per week with no guest and no real strategy. In all ok but for the price level by direct booking not a real Centara feeling. Staff extremely frindly and helpful. Rooms are older but clean in the block we stayed at the end. Rooms in the fabric filter block are older and smelling - not to recommend. It is really important in which block you get your room.
Comment from Hotel Management
Apr 29, 2017 by Apple EAM, Hotel Management
Dear Chan, Thanks for your balanced and constructive review. Your feedback is valuable and we really appreciated it. I sincerely hope that your experience will not deter you from giving us a chance to visit our resort again. Kind regards,
5 out of 5
by Steve

Beautiful Hotel Terrific Staff

Posted Apr 12, 2017 on Hotels
Our Toronto Canada family stayed only one night as a bit of a stop over, and we thoroughly enjoyed our stay. Big time thanks to the front desk staff for recovering my wife's bag of gifts from Japan. During the distractions of checking in, pulling luggage around, and such, my wife set down a bag of gifts and thought no more of them, until we got to our room, hours later. In horror she realized the gift bag was not in the room. Our daughter and her thought, just maybe they were left outside. They inquired at the front desk, and there was her bag of treasures with a "Left Behind" tag on it. Besides this kindness from the staff, room service was great, the Thai massage was amazing, and the room was clean and comfy. The breakfast was great too. Our driver Dhon, got us to airport safe sound and even stopped so we could have a pit stop. Terrific staff and a great stay. Thanks to all at Centara Anda Dhevi!!
Comment from Hotel Management
Apr 14, 2017
Wonderful news! Pleasure to have made your stay great. Cheers GM George
4 out of 5
by Cheryl

Good location, clean hotel

Posted Apr 11, 2017 on Hotels
We enjoyed our stay. Breakfast wasn't Great nor were the cocktails. Very friendly staff and the rooms were clean. I would stay again.
Comment from Hotel Management
Apr 14, 2017
Lovely! Thanks for letting us know. Regards GM George
5 out of 5
Recommended
for Everyone
by A verified traveler from sin

Hotel close to beach

Posted Apr 11, 2017
Convenience to eat and buy just outside the hotel Hotel staff is helpful and polite Hotel near to the beach
Comment from Hotel Management
Apr 14, 2017 by GM George, Hotel Management
Thank you for your feeback! Best Regards GM George