Ratings based on 157 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Posted Apr 25, 2017 on Hotels
for Everyoneby A verified traveler
paradisePosted Jan 21, 2017
Cons: massage price
Really a place to relax in a super natural and peaceful atmosphere, the location is excellent and the team very friendly
for Everyoneby A verified traveler
Nice spacious hotel short walk to beachPosted Dec 20, 2016
Hotel is great and spacious. Staff very friendly and approachable and very welcoming. About 5-10 mins walk to Aonang beach. The downfall was the food due to having the same options daily and bland however there is plenty of eateries close by. I would recommend this hotel to friends and family and would visit again.
by A verified traveler
Posted Sep 8, 2016 on Hotels
for Everyoneby A verified traveler from UK
Nice hotel away from the noisePosted Feb 7, 2016
Second time I've stayed here, the last 5 years ago. Rooms very comfortable. Needs new towels and shower heads need de-scaling. The bath had no plug. The bar staff were very lazy preferring to play games rather than offer service around the pool area during the day.
by Bridgett from Cape Town
Terrible Krabi HotelPosted Aug 17, 2015 on Hotels
The hotel itself was ok. But it was very badly maintained. Our room was dusty and smelt bad. We had insects in oyr bed and the shèets had stains on them. The manager was increadibly dismissive and sarcastic. After 3 complaints we We were after many complaints to a cleaner room and with a working phone. The room on the website does not look like the room we were in.. they advertise the honeymoon suite as delux room. They add 10 % service charges to all meals and drinks but the staff do not receive it as a tip. The charge goes to the hotel. Staff are very unfriendly...i assume that this is due to how they are treated and the fact that they never recieve gratuity as it is assumed that the service charge goes to them. The hotel is rated as a 4star but the most I would rate it is a 2! The continental breakfast buffet is also very basic. We ended up paying for breakfast elsewhere or eating the thai breakfast instead. Their Thai menu is very reasonable and taste and quality is good. This is one compliment I would give the hotel. The rates the travel agent charges at the hotel is exaggerated to 3 times the cost that you would spend at the kiosk agents 500m away or in the main road. The hotel is a 20min walk from the beach. The staff need tlc. So once you are kind to them and tip them...they do go out of their way. Even tip the cleaner...they need the money and you can see the difference it makes
by Jing Wei
Posted Jul 28, 2015 on Hotels
for Everyoneby A verified traveler from Toronto, Canada
Nice place but understaffedPosted Jul 8, 2015
Wifi was no included even though it stated that it was include in the package on Expedia. not a huge deal for me because my trip was a mini getaway with friends so internet wasn't a necessity...I was a bit ticked off and felt like I was lied to though. Overall the place was nice and the rooms are wasn't spacious. When we checked in, there were dead moths in the tub though.
for Everyoneby A verified traveler from Perth WA
Nice hotel , friendly staff 10 min walk to beachPosted Jun 2, 2015 on Wotif
Pros: Our room was nice and big Pool area was lovely
Location: Hotel is close to the main Street and beach Lovely Hill Top Resturant next door. Has sensational food and staff
Our stay was just out of peak season , we stayed 2 nights and then went to the Island of Koh Lanta.
by Xiao Wei from Guangzhou
Beautiful resort, service badPosted May 31, 2015 on Hotels
The resort and rooms are beautiful, however, the service is horrendous. The staff's English level isn't very high which makes communication very difficult.