Ấp Dừa Vacations from $790

Overall the location of this hotel was great and the air conditioner in my room kept me cool for my entire week’s stay. The breakfast was fresh and I appreciated how many different options they offered each day for different cultural tastes. However, I booked this hotel because of the nice photos and because Expedia listed it as a 4-star property but it definitely was not. My room did not even have its own window and I had no view of the outside. When I asked for a room with a window like the photos showed, they told me I would have to pay even more, which was a real disappointment after traveling for 24hrs and arriving to find out I was essentially blindsided for the entire week. The pool was nice but I just wish it truly matched the 4-star quality it claimed to have. The room also did not feel very clean and had more of a motel feel where dirt and grime slowly build up and start to show when things are not properly maintained. There also did not seem to be any designated quiet hours since the doors were not soundproof and the hallways echoed so much that you could hear everyone opening their doors and having loud conversations throughout the night.

The Hotel is clean spacious and gives the elegant old architecture. The roof top bar restaurant is overpriced for subpar food. They will not serve regular glass of water unless you order a cocktail. The bottled water is expensive. I was quite surprised by the price of their menu items having travelled around Vietnam. We had come from a hotel that could not do enough to make your stay memorable to this commercial hotel so that certainly had a barring on our experience. Breakfast buffet was lacking although they had a wide variety of items to choose from.

All staff was great but 1 stood out during my stay, his name is Nicholas, I met him during a complimentary coffee class the hotel provides. He began great service there. Then later on at the beautiful rooftop bar he made me some excellent drinks, then politely delivered room service in the middle of the night, then greeted me with a smile during breakfast. I rebooked another stay the next weekend because of him. Great hotel and great staff!!! Thank you for the hospitality and service!!

Room is good, but some staff (manager?) not good.

Clean, friendly staff, definitely come back.