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Reviews of Best Western Apache Junction Inn

2.5 out of 5
Best Western Apache Junction Inn
1101 W Apache Trl, Apache Junction, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 495 reviews" "
Rating 8 - Good. 158 out of 495 reviews" "
Rating 6 - Okay. 47 out of 495 reviews" "
Rating 4 - Poor. 15 out of 495 reviews" "
Rating 2 - Terrible. 10 out of 495 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 2 nights in Apr 2024
Response from Best Western Apache Junction Inn on Apr 16, 2024
Hello Deborah, We want to thank you for staying with us. We value and appreciate your feedback. Have a great day

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, they bent over backwards to get me a first floor room. I had hurt my back and it would be difficult to carry my luggage up 2 flights of stairs since they don’t have elevators
Stayed 1 night in Apr 2024
Response from Best Western Apache Junction Inn on Apr 14, 2024
Hello Marty, We want to thank you for staying with us. We value and appreciate your feedback. Have a great day

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Dated
Stayed 2 nights in Mar 2024
Response from Best Western Apache Junction Inn on Mar 21, 2024
Hello Christopher, we want to thank you for staying with us. We value and appreciate your feedback. Have a great day

6/10 Okay

Rodolfo

Traveled with family and small children
Liked: Staff & service
Ladies are nice. Hotel is ok.
Stayed 1 night in Jan 2024
Response from Best Western Apache Junction Inn on Mar 19, 2024
Hello Rodolfo, Thank you for taking the time to complete our survey we value an appreciate your feedback. Hope you can stay with us again in the future. Have a nice day.

8/10 Good

Dave

Stayed 4 nights in Mar 2024
Response from Best Western Apache Junction Inn on Apr 8, 2024
Hello Dave, we want to thank you for staying with us. We value and appreciate your feedback. Have a great day.

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Best Western Apache Junction Inn on Mar 14, 2024
Hello Jody. Thank you for staying with us we value and appreciate your feedback we hope you can stay with us again in the future. Have a great day.

8/10 Good

eric

Traveled with partner
Liked: Cleanliness, staff & service
We stayed 3 nights. On arrival had problem with AC/heater unit. (Permanently stuck on 61 deg F) They were quick to repair it and offered a discount. Great staff.
Stayed 3 nights in Mar 2024
Response from Best Western Apache Junction Inn on Mar 11, 2024
Hello Eric, Thank you for staying with us we value and appreciate your feedback we hope you can stay with us again in the future. Have a great day.

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loose toilet, funky smell, low water pressure in shower, door latch did not always secure.
Stayed 5 nights in Feb 2024
Response from Best Western Apache Junction Inn on Feb 25, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We hope you have a great day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Feb 2024
Response from Best Western Apache Junction Inn on Feb 21, 2024
Hello Michael Thank you for staying with us we value and appreciate your feedback we hope you can stay with us again in the future. Have a great day.

8/10 Good

Molly

Stayed 2 nights in Feb 2024
Response from Best Western Apache Junction Inn on Mar 21, 2024
Hello Molly, we want to thank you for staying with us. We value and appreciate your feedback. Have a great day.

6/10 Okay

Stacie S

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very average. Hallways and room had an unpleasant mildew kind of odor. Building was keyed entrance only which is great for safety but very inconvenient for food deliveries. Had to go to the lobby to retrieve deliveries. Not many amenities close, probably wouldn’t stay again.
Stayed 2 nights in Jan 2024
Response from best western apache junction inn on Jan 25, 2024
Thank you for taking the time to complete our survey we value an appreciate your feedback. Hope you can stay with us again in the future. Have a nice day

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from best western apache junction inn on Jan 25, 2024
Thank you for taking the time to complete our survey we value an appreciate your feedback. Hope you can stay with us again in the future. Have a nice day

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Needed cleaning on the shelf in the closet. old stuff was left there. House Keepers missed an area
Stayed 1 night in Jan 2024
Response from don patel on Jan 11, 2024
thank you for your feed back

8/10 Good

Elton, Pleasant Prairie

Liked: Cleanliness, staff & service, amenities
I like staying at the peoperty.but the rooms could use an update, they need to be refreshed.
Stayed 4 nights in Dec 2023
Response from don patel on Jan 11, 2024
thank you

10/10 Excellent

Robert Wilson

Stayed 3 nights in Dec 2023
Response from don patel on Jan 11, 2024
thank you

8/10 Good

Dale

Room door did not latch. No key needed!!
Stayed 1 night in Dec 2023
Response from don patel on Jan 11, 2024
thank you

4/10 Poor

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Coffee machine in breakfast room wasn’t working. After ‘fixing’ it, the coffee after fixing it tasted like brown water, no flavor. When we first got to breakfast the sign on coffee maker said decaf only…..that is really unacceptable, had drive to go get a cup of coffee.
Stayed 1 night in Nov 2023
Response from Best Western Apache Junction Inn on Nov 30, 2023
We value and appreciate your feedback our apologies for not exceeding your expectations on this stay we still hope you can stay with us again. Have a great day.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is always great!
Stayed 1 night in Nov 2023
Response from don patel on Nov 18, 2023
thank you

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
looked like it was renovated ,clean, staff was helpful
Stayed 3 nights in Nov 2023
Response from don patel on Nov 18, 2023
thank for feedback

4/10 Poor

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Nov 2023
Response from Best Western Apache Junction Inn on Nov 11, 2023
We appreciate and value your feedback and hope you can stay with us again in the future. Have a great day.

10/10 Excellent

Richard, Corona

Stayed 1 night in Nov 2023
Response from Best Western Apache Junction Inn on Nov 27, 2023
We value and appreciate your feedback we hope you can stay with us again in the future

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the pool was awesome! The only complaint is the pool towels are very small.
Stayed 1 night in Oct 2023
Response from Best Western Apache Junction Inn on Oct 29, 2023
Hello, we value and appreciate your feedback we hope you can stay with us again in the future Hope you have a great day

10/10 Excellent

Arizai

Stayed 1 night in Oct 2023
Response from don patel on Nov 12, 2023
thank you

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind and helpful
Stayed 2 nights in Oct 2023
Response from Best Western Apache Junction Inn on Oct 24, 2023
Hello, we appreciate and Thank You for your feedback. Have a great day.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, daily room service, nice pool area. Parking lot had non-guest bicyclists riding through and looking at parked cars.
Stayed 4 nights in Oct 2023
Response from Best Western Apache Junction Inn on Oct 20, 2023
Hello, we value your feedback and hope you can stay with us again in the future. Have a great day.

8/10 Good

Vasanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel near the State Park
It was a very comfortable one night stay. My main purpose was to visit the Lost Dutchman State Park at sunset and sunrise. This hotel was ideal for that. It was a 10 minute drive each way. The front desk was very helpful and friendly. The breakfast was good. It was quiet. The room was clean and comfortable, just what I needed. The shower did not have good water pressure. The tv did not work well because I could not change the channels. Those were just minor inconveniences. Overall, I was happy with this hotel. Will definitely stay here again.
Stayed 1 night in Oct 2023
Response from Best Western Apache Junction Inn on Oct 20, 2023
Hello, we value your feedback and hope you can stay with us again in the future. Have a great day.

10/10 Excellent

Phyllis

Stayed 2 nights in Sep 2023
Response from Best Western Aapche Junction Inn on Oct 4, 2023
Thank you for completing our survey we value your feedback Have a great day

10/10 Excellent

BART, SIERRA VISTA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Best Western Apache Junction Inn on Sep 28, 2023
Thank you for staying with us we hope you enjoyed your stay, and will stay with us again. Have a great day!

10/10 Excellent

CLAUDIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No worries...always good
We have stayed here many times...have never been disappointed. Friendly staff & a good nights sleep.
Stayed 1 night in Sep 2023
Response from Best Western Aapche Junction Inn on Sep 26, 2023
We are glad you enjoyed your stay we appreciate your feedback Have a great day

4/10 Poor

Zoe

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was warm and welcoming but our room smelled terribly! We’re low maintenance guests but we had to air out the room every time we came back which was pretty annoying
Stayed 1 night in Aug 2023
Response from don patel on Aug 11, 2023
HI WE APOLOGIZE FOR ANY INCONVENIENCE WILL DO BETTER FOR NEXT VISIT TY

8/10 Good

Adrianna N

Stayed 1 night in Aug 2023
Response from Best Western Apache Junction Inn on Sep 28, 2023
Thank you for staying with us we hope you enjoyed your stay, and will stay with us again. Have a great day!

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff that we encountered were exceedingly polite and helpful.
Stayed 4 nights in Jun 2023
Response from don patel on Aug 9, 2023
thank you for your feedback

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service
Had troubles with key card entries
Stayed 2 nights in Jul 2023
Response from don patel on Aug 4, 2023
THANK YOU

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The room was clean and comfortable.
Stayed 3 nights in Jul 2023
Response from don patel on Jul 26, 2023
thank you for your survey

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyfuljoy
Comfortable bed, roomy, quiet! Great dark out curtains. Nice breakfast.
Stayed 1 night in Jul 2023
Response from don patel on Jul 26, 2023
thank you for your survey

2/10 Terrible

Dennis

Stayed 1 night in Jul 2023

6/10 Okay

Paul

Traveled with family
Looks a bit run down considering the room cost. Remote to TV didn’t work very well. Mattresses were lumpy and uncomfortable
Stayed 1 night in Jun 2023
Response from don patel on Jun 28, 2023
thank you for your sorry for any inconvenience

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from don patel on Jun 28, 2023
thank you for your survey

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
We were pleasantly surprised at our room when we were traveling through Apache Junction.
Stayed 1 night in Jun 2023
Response from don patel on Jun 28, 2023
thank you

8/10 Good

Juliane

Stayed 1 night in Jun 2023
Response from don patel on Jun 28, 2023
thank you

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, i was impressed that the property was clean and tasteful. I would highly recommend staying here
Stayed 2 nights in May 2023
Response from don patel on Jun 8, 2023
thank you

10/10 Excellent

Jason, Apache Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Facility looks really nice and clean. The staff was excellent. My Mom has a hard time with stairs and the staff was willing to relocate her room from the second floor to the first floor. Thank you so much for everything!!
Stayed 2 nights in May 2023
Response from don patel on May 28, 2023
thank you for your feedback

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet, nice pool and hot tub.
Stayed 1 night in May 2023
Response from don patel on May 28, 2023
thank you for your feedback

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful at all times. Location was convenient for my travel.
Stayed 3 nights in May 2023
Response from don patel on May 8, 2023
THANK YOU

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from don patel on May 8, 2023
THANK YOU

10/10 Excellent

Justin

Stayed 1 night in Apr 2023
Response from don patel on Apr 22, 2023
thank you

10/10 Excellent

Micha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from don patel on May 28, 2023
thank you for your feedback

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from don patel on Apr 22, 2023
thank you

10/10 Excellent

bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and rooms were clean. Breakfast was plentiful
Stayed 1 night in Apr 2023
Response from don patel on Apr 22, 2023
thank you

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from don patel on May 8, 2023
THANK YOU