In-room safe, desk, iron/ironing board, free WiFi

Reviews of Holiday Inn Express Apex - Raleigh, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 464 reviews" "
Rating 8 - Good. 121 out of 464 reviews" "
Rating 6 - Okay. 22 out of 464 reviews" "
Rating 4 - Poor. 13 out of 464 reviews" "
Rating 2 - Terrible. 6 out of 464 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Stayed 2 nights in Feb 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. We had the room with a king sized bed and accessible with a roll in shower that also had a pull down seat with a shower head that is easily reached from the seat. The internet worked well and we had a nice big flat screen TV on the wall opposite the bed. The AC was good and cold. The hot breakfast was really good. When we're in Apex again, this is where we will want to stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Curtis

I liked the whole set-up in the room my husband and I had. We could adjust our heat; not like some hotels we have stayed; the heat ran non/stop. The room was spotless! I would very well recommend highly this hotel! Thanks to the receptionist that was on duty Feb. 3rd who checked us in! We were in room 101. Sincerely, Curtis & Elois Cannady
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main routes but tucked away off of the Main Street. Continental breakfast daily was good. Staff were very friendly and welcoming. Would stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was very nice and polite
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, breakfast was good, and room was spacious modern and very clean
Stayed 1 night in Jan 2024

4/10 Poor

Falon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What was advertised on Expedia what not at all what we received. The stay was nice, and clean. But not what we paid for.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Stayed for 2 nights while visiting my best friend. Room was very clean and maintained. I am very picky about the cleanliness of hotel bathrooms and the bathroom surpassed my expectations. My only complaint was that the mini fridge was not cold at all and smelled a little fishy so i didnt use it. Will definitely be staying here again next visit.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

CHERRY

Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Easy to get around from their location. Free hot breakfast. Good value.
Stayed 3 nights in Nov 2023

8/10 Good

Toni-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Katherine

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was clean and nice except that it was a handicapped accessible room but didn't have a comfortable chair to sit in. The only chair besides the office chair was an apholstered chair with no arms or footstool and most mobility challenged people need both to make a chair workable. So i had to dit in my wheelchaur at all times l. Recliners work well for handicapped people.
Stayed 2 nights in Oct 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Holiday Inn Express. Decent and clean. No wow factor but that is reflected in the price. Good hotel for the rate. I like HI express
Stayed 1 night in Oct 2023

10/10 Excellent

Juanito

Stayed 2 nights in Sep 2023

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al services were great, accommodations were clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Aug 2023

8/10 Good

Joan

Stayed 3 nights in Aug 2023

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility and very helpful staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 1 night in Aug 2023

10/10 Excellent

James

Traveled with family
Loved the staff!!! Sherri was so sweet when we checked in. The room was very clean and the beds were comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H I Express in Apex
Our stay in Apex was just what we were looking for: something close to our relatives, a quiet location and convenient for our plans.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Lynne

Stayed 1 night in Aug 2023

10/10 Excellent

Ganesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was really clean. Excellent customer service. Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

Christina, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Christine, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly. Hotel was clean and quiet.
Stayed 3 nights in Jul 2023

10/10 Excellent

Norris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had convenient access, quiet location, the staff and amenities were great.
Stayed 1 night in Jul 2023

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Todd

Stayed 1 night in Jul 2023

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff nice rooms
Stayed 1 night in Jul 2023

10/10 Excellent

susan, Brinnon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New and clean. A littke basic. Great breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly, its great to have breakfast every morning, clean, comfortable bed and pillows
Stayed 3 nights in Jun 2023

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Concierges
The concierges were able to grant an additional night for my visiting mother during a graduation weekend. What a team!
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Betsy

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best check in
The gentleman at the front desk was bubbly and full of life. Wonderful to work with, he made check in a breeze! The room was cleaned and very comfortable!!
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ben was super nice while checking us in. A true southern gentleman.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet. Easy accessible.
Stayed 1 night in Jun 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy drive to Ting sports complex with great places to shop and eat near by
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2023

8/10 Good

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a college graduation and everything worked out great for us. It was a great area and easy access.
Stayed 2 nights in May 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, easy drive to the places we were going.
Stayed 1 night in May 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great it was clean and quiet. The rooms were very nice very clean and comfortable. Had plenty of hot water and the bed was fantastic! The people at the front desk were friendly approachable knowledgeable and polite. They made the time to make you feel welcome and were always smiling. Breakfast was by far one of the nicest I've seen and the food was fresh no stale stuff and plenty of it best of all it rn untill 10am. Finally I offer a very strong recommendation along with a warning. If your looking for a hotel you can not go wrong with this place it's well worth checking out I assure you you will not be disappointed personally I'll be visiting there again in Sept. No the warning. If you are using GPS to guide you DO NOT TRUST IT.iany directions from GPS in the final few miles will send you in the wrong direction when your about 5 miles away take the time to pull over and call for the last couple miles on how to get there. The place is tucked away and is literally hiding in plane sight. It's amazing guess that is what allows for it to really be relaxing. Again call when about 5 miles away DO NOT FOLLOW GPS! You have been warned!
Stayed 1 night in May 2023