Ratings based on 92 Verified Reviews

2.9 out of 5
51% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

nice seaview and comfort bed

Posted Jul 16, 2017
nice to stay but is a bit too expensive and the breakfast cant choose
Comment from Hotel Management
Jul 24, 2017 by Atarina, Hotel Management
Thank you for your comment regarding you stay at Hotel Elisa. We hope to improve on what you have mentioned Have a blessed day
5 out of 5
by Serah Faaiuaso

Posted Mar 23, 2017 on Hotels
Our stay here at the hotel was great awesome Team here at the hotel are great.... the service is great
Comment from Hotel Management
Apr 2, 2017
Talofa Serah Hope you arrived home safely Thank you for staying with us We look forward to welcoming you again in the near future Kind regards Atarina Fui-Devay Reservations
2 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2016
Pros: Central to town and close to markets
Room with air-condition much better than shared bathroom areas
Comment from Hotel Management
Jan 4, 2017 by Reservations, Hotel Management
Talofa Thank you for staying with Hotel Elisa We look forward to welcoming you again in the near future Kind regards Reservations
2 out of 5
by A verified traveler from Nz

Needs a lot of work

Posted Sep 19, 2016 on Wotif
Some rude staff members. Room was budget, ripped floor mats and no house keeping for our room/section. Treat everyone and everywhere in ya hotel facility the same; regardless of rooms bought. Bad experience. Ain't going back.
2 out of 5
by A verified traveler from Auckland

Cheap rooms at this hotel are substandard .

Posted Aug 8, 2016 on Wotif
Pros: Not much, but the staff were quite friendly
Cons: Rooms could be upgraded. Some soundproofing may also help.
Location: The hotel has a poll which was kept clean and 2 other hotels nearby gave you a choice of eating places with the Amanaki a clear winner
The rooms were sub standard to the average tourist. Bed was ok but everything else left a lot to be desired. The hotel was half full but when inquiring about an upgrade, they offered a price (Nearly 4 times what I had already paid) which was above the internet rate. They could have offered a deal and doubled their take for a room rate plus earning some goodwill. I stayed in the room I had paid for. Food was mediocre and overpriced because you could walk next door to the Amanaki for better foods and beer at better pricing.
1 out of 5
by A verified traveler

Angry

Posted Jul 18, 2016 on Hotels
disgusting
3 out of 5
by Kristen

Cheap and Close to town.

Posted Apr 27, 2016 on Hotels
I stayed in the budget section of the hotel. It wasn't glamorous and was quiet loud. Fan was nice, and room the was clean. Couldn't ask for much else.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Talofa Kristen Hope you had a good and safe Christmas and start of a new year Thank you for staying with us We look forward to welcoming you at our Hotel in the near future Have a blessed year Kind regards Reservations Hotel Elisa
2 out of 5
by A verified traveler

Posted Apr 19, 2016
The room was okay. I guess maybe that is why it was cheap.
2 out of 5
by A verified traveler

corchroach on the walls

Posted Mar 24, 2016
One night stay in one of the cheapest rooms. The reception and 1st floor looked really promising but then we got out to the cheap rooms. The bathrooms were small and dark and the kitchen smelt bad. Our beds were made neatly, but is was the giant corchroach on the wall that made us not stay one more night!