Newly refurbished. Great bed, obviously new. We were in unit 2 on the ground floor and the flooring was wood laminate, but every step we took it made loud cracking noises, we think it needs to be reinstalled as it is obviously new and part of the refurbishment. This laminate flooring is used extensively in many public area’s and does not have this cracking sound. Overall it was a great place to stay,and we would return.